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HomeMy WebLinkAboutWashington State Military Department TCS NG911 - 112519 1(1 (Set 1511 tr of Agency and Carrier Notification of Change in 911 Services EFFECTIVE JUNE 24,2016 To Whom It May Concern: Please accept this letter as notification that Jefferson County(County),a subdivision of the State of Washington with the authority pursuant to RCW 38.52.510 to implement and provide enhanced 911 emergency communications systems so that enhanced 911 is available throughout the state, hereby appoints the Washington State Military Department(State),an agency of the State of Washington with a principal place of business at 20 Aviation Drive,Camp Murray, WA 98430-5020,to act as the County's limited agent and on the County's behalf for purposes of providing the State with 911 call transport,database management,and related services(including but not limited to certain Internet Protocol-based next generation 911,(NG911)services) (collectively, the NG911 Services), managing the transition of enhanced 911 and/or NG911 services currently provided to the State by CenturyLink and/or its third party agents to the new TCS NG911 Services platform and network(s)managed by the State's new contractor Comtech TCS(TCS),and for any and/ or all other purposes enumerated herein. The establishment of the new network configuration for the TCS NG911 Services is underway. More information will be provided soon. Beginning in September 2016,and throughout the duration of the transition to the TCS NG911 Services,and the subsequent Program Lifecycle Management Stage,TCS and/or its designated vendors will be working with the State's incumbent local exchange carriers (ILECs), competitive local exchange carriers(CLECs)and other telecommunication carriers, VoIP service providers, wireless service providers,and other NG911 providers(collectively,Communication Service Providers or CSPs),as well as the PSAPs and local 911 authorities responsible for 911 in each county of the State of Washington and their respective vendors,to begin the process of transitioning/migrating 911 call transport and related services from the selective routers(SRs)currently being used by the State to SRs that area part of the TCS NG911 Services. In addition,911 database information will be transitioned from the State's current Automatic Location Information(ALI)database provider to an ALI database included with the TCS NG911 Services. The establishment of the new network configuration for TCS NG911 Services is underway,and all 911 voice traffic/911 data/911 database information must be migrated to the network being used for the TCS NG911 Services. To ensure uninterrupted access to 911 service for your customers, it will be necessary for you to establish connectivity to the network being used for the TCS NG911 Services and such new connections must be in place and tested. TCS will be following up with additional documentation, including project transition timelines, for this. As a follow up to this LOA,you also will be receiving certain other documentation to facilitate the State's transition to TCS NG911 Services, including: a) Carrier Interconnection SOP b) Carrier Facility Assignments c) ALI User Guide and Training Schedules In furtherance of the State's transition to TCS NG91I Services,please note the following: 1. This limited agency is effective on the date shown above and will remain in force until revoked in writing. Page 1 of 3 Letter of Agency and Carrier Notification of Change in 911 Services 2. For questions regarding this limited agency, or the requests below,please contact: William Andrew Leneweaver Deputy State E911 Coordinator, Enterprise Systems e911technicalservices@mil.wa.gov (253)512-7039 or(800) 562-6108 3. For questions regarding the TCS NG911 Services, please contact: Gregory Pittsford Customer Resource Manager SST-WA-telecom@acomtechtel.com (206)792-2223 4. The County hereby authorizes the state and its contractor TCS,and/or its designated vendors,to discuss,arrange,coordinate, and order the reconfiguration and transport of Communication Service Providers' call origination ingress and the delivery of ALI database information for and in support of the provision of the TCS NG911 Services, including,but not limited to,the following: a) Current and new trunk group information as required to affect a successful transition/migration of 911 call transport and related services from the SRs currently being used by the State to SRs that are a part of the TCS NG911 Services; b) Description and configuration of the types of facility transport currently in use(including,but not limited to,signaling protocols,type and quantity of trunks/virtual trunk definition,CLLI codes, DACS location,etc.)for connection to/from the system/network for the TCS NG911 Services;and c) All relevant points of interconnection and information related thereto. 5. The County hereby authorizes the State and its contractor TCS to request and obtain,as needed, from your organization(including but not limited to:all Communication Service Providers, PSAPs,and local 911 authorities responsible for 911 in each county of the State of Washington and their vendors)providing communication services or supporting 911 services in or for the State(or its surrounding areas),the following information: a) Service Order Input("SOI")information(including,but not limited to,data formats,transfer mediums,subscriber address information,etc.)for all customers/subscribers within the State's emergency service area; b) Where applicable for b)above, for dynamic solutions utilizing pANIs,the ESRK,ESRD, ESQK,all pANI records and related ALI steering tables; c) All relevant telephone customer/subscriber record information available by law or regulation to the State(which,for greater certainty, includes,but is not limited to, all local 911 authorities responsible for 911 in each county of the State of Washington)and/or 911 service providers; d) Daily company SOI update activity used for the purpose of the providing or supporting 911 services in the State,responding to requests for emergency services from your customers/subscribers,and any other information associated with and/or supporting telephone number and selective routing data;and e) Any other information associated with and/or supporting 911 provisioning,routing,and data for the State. Page 2 of 3 Letter of Agency and Carrier Notification of Change in 911 Services 6. If you have a third party provider for transport and/or data submissions to ALI providers, please forward this notification to that third party and request the third party to contact us as described in item 2.above. Any proprietary or confidential data acquired hereunder will be used solely for the purpose of providing the TCS NG911 Services described above and will be protected from unauthorized use or disclosure, except as required by law. Please place the term "CONFIDENTIAL" on the cover of any document containing proprietary information and clearly and specifically mark all proprietary information contained within the document. The undersigned represents that she/he has authority on behalf of the County to authorize all of the details set forth herein. Jefferson County By: '✓ '/ " (��� '\,, /� Signature Name: 1"� b 1 ( ilj 1)r &9Ct. Vz S i/y Title: Jefferson County Commissioner Chair p A( te'C Gl ; Page 3 of 3 CA Commissioners Office JEFFERSON COUNTY BOARD OF COUNTY COMMISSIONERS AGENDA REQUEST TO: Board of County Commissioners Philip Morley, County Administrator FROM: Lisa Johnson,JeffCom 911 DATE: November j2019 SUBJECT: WA State E911 Letter of Agency and Carrier Notification of Change in 911 services. STATEMENT OF ISSUE: Washington State Military Department E911 needs Jefferson County Commissioners to execute the attached Letter of Agency (LOA) designating them as Jefferson County's Agent for the transition of the ESlnet. The signed authorization will give them the authority with Local Exchange Carriers to act on our behalf, as well as facilitate the transition from our former contractor Century Link to the new contractor Comtech TCS Next Generation 9-1-1 (NG9-1-1) ANALYSIS: The Washington State Military Department E911 program provides enhanced 911 emergency communications systems so that the enhanced 911 is available throughout the state. This includes performing certain tasks and maintaining certain equipment necessary to operate Wireline and Wireless enhanced 911. The establishment of the new network configuration for the Next Generation 9-1-1 (NG9-1-1) is underway, beginning in September 2016. William Andrew Leneweaver, The Deputy State 911 Coordinator for Enterprise Systems has requested us to execute the"Letter of Agency and Carrier Notification of Change in 911 Services" for our Next Generation 911 (NG911)to transition from our current carrier Century Link,to the TCS NG911 Services platform and networks managed by the State's new contractor Comtech TCS (TCS), FISCAL IMPACT: No Fiscal impact. RECOMMENDATION: The State requests to have the LOA executed and returned to e91 l leadership(a�mil.wa.gov as soon as possible. Time is critical because they have to get all the carriers cut-over before Christmas, and they need this authorization to prevent delays. Please sign both original contracts. Once completed contract will be returned to BOCC when received back from the State 911 office. DEPARTMENT CONTACT: Karl Hatton 344-9788 or Lisa Johnson 344-9756 D BY: //X. Clip Morle , o my Ad Date CONTRACT REVIEW FORM CONTRACT WITH: Washington State Military Department (Contractor/Consultant) CONTRACT FOR: TCS NG911 County Letter of Agency and Carrier lcItfune 24, 2016 Notification of Change in 911 Services to Comtech 4.0 I. TCS NG911 COUNTY DEPARTMENT: JeffCom _fly For More Information Contact: Lisa Johnson,Office Manager Contact Phone #: 360-344-9756 Office RETURN TO: Lisa RETURN BY: ASAP (Person in Department) (Date) MOUNT: PROCESS: Exempt from Bid Process Consultant Selection Process Revenue: N/A _- Cooperative Purchase Expenditure: N/A ^ Competitive Sealed Bid Matching Funds Required: N/A _ Small Works Roster Sources(s) of Matching Funds N/A - Vendor List Bid _ RFP or RFQ Other Step 1 : REVIEW BY • • • NTJ �� Review by: �.�� `/�K�l�/ Date Reviewed: ci , L APPROVED FORM ❑ Returned for revision(See Comments) Comments Step 2: REVIEW BY P SECUT G ATTO EY Review by: J l\ WA r Date Reviewed: APPROVED AS TO FORM ❑ t I Returned for revision(See Comments) Comments Step 3: (If required) DEPARTMENT MAKES REVISIONS & RESUBMITS TO RISK MANAGEMENT AND PROSECUTING ATTORNEY Step 4: CONTRACTOR/CONSULTANT SIGNS APPROPRIATE NUMBER OF ORIGINALS Step 5: SUBMIT TO BOCC FOR APPROVAL Submit originals and 9 copies of Contract,Review Form,and Agenda Bill to BOCC Office. Place"Sign Here"markers on all places the BOCC needs to sign.