HomeMy WebLinkAbout071425 - Glad You Asked_ What is VA Community Care_ and who qualifies for it_ALERT: BE CAUTIOUS This email originated outside the organization. Do not open attachments or click on links if you are not expecting them.
VA's Deputy Secretary Lawrence was confirmed by the United States Senate on March 27, 2025, and sworn in the following day by Secretary Doug
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NewsFlash
Access to non-VA care no longer requires secondary approval
Earlier in May, the Department of Veterans Affairs announced changes that will make it easier for VA-enrolled Veterans to access health care from non-VA providers <https://links-1.govdelivery.com/CL0
/https:%2F%2Fnews.va.gov%2Fpress-room%2Fva-makes-it-easier-for-veterans-to-use-community-care%2F/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/NZiGm25Jrr6MGVE-SjSehfOOrwUAZFZKX63MEm4
eGN0=413> at the department’s expense. The Senator Elizabeth Dole 21st Century Veterans Healthcare and Benefits Improvement Act gives eligible Veterans faster access to community care.
The new, streamlined process for determining best medical interest will be backed by training for Veterans Health Administration employees to ensure compliance with the Elizabeth Dole
Act. In Part 1 of VA's Glad You Asked series focusing on VA's Community Care, Deputy Secretary Paul R. Lawrence, Ph.D., answers two key questions: What is VA Community Care, and who
qualifies for it? <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.youtube.com%2Fwatch%3Fv=rvxAQmDvUss/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/F1RzHBu8q34T2JqP48-UKwAtU5Gi
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➤ NewsFlash <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.mirecc.va.gov%2Fvisn20%2FNewsflash%2Findex.asp/2/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/ChgwbGIsJlDGfGK3ucTiDN2s
IzTNjlCOhWXYmn1_zFE=413>
➤ Adaptive Sports <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.mirecc.va.gov%2Fvisn20%2FNewsflash%2FAdaptiveSports.asp/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/NEahPeSFL
6jYAEeGqVkSq233tPZuvCL7j_bMCxdUe7s=413>
➤ Financial Readiness <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.mirecc.va.gov%2Fvisn20%2FNewsflash%2FFinancialReadiness.asp/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/f
f5APhQV48uBkStdgzfFNnDu6MolQh9Ws8Y92lP05k4=413>
➤ Resources <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.mirecc.va.gov%2Fvisn20%2FNewsflash%2Fresources.asp/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/ct-z0etrCMIl2GLH0_is
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➢ Brochures <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.mirecc.va.gov%2Fvisn20%2FNewsflash%2Fbrochures.asp/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/DqWRWXiJpoF0-1BRXu
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➢ Digital Media <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.mirecc.va.gov%2Fvisn20%2FNewsflash%2FDigitalMedia.asp/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/F_Tj3cqbOg1
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➤ Service Dogs <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.mirecc.va.gov%2Fvisn20%2FNewsflash%2FServiceDogs.asp/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/-7T6BirzG3ulVQy
4BDPkEh1x7gbuYUlt5d9XHkyWmZI=413>
➤ Transition Assistance <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.mirecc.va.gov%2Fvisn20%2FNewsflash%2FTransitionAssistance.asp/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-0000
00/D4UJXn_scGtt-3mqycRwr1xZ11hPQGiNuKxWQC8_PEw=413>
➤ Warrior Care <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.mirecc.va.gov%2Fvisn20%2FNewsflash%2FWarriorCare.asp/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/ssX1OIqfClF7x7W
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FORWARD MARCH: VA's CCN <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.va.gov%2FCOMMUNITYCARE%2Fproviders%2FCommunity-Care-Network.asp/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-00
0000/RPkFHlcMygOko3QL4xdxchHoBM463XxYIh8zQn42saw=413> is comprised of five regional networks that serve as the contract vehicle for VA to purchase care for Veterans from community providers.
VA's Glad You Asked started in May and is available online at https://www.youtube.com/@DeptVetAffairs <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.youtube.com%2F@DeptVetAffairs/1/010001980a1d
2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/4WUMKMzS82psl6BwC8kA1k_nTvGRCrk1qnv_EKdWBiI=413> . Since May, topics covered include:
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* Tips to Get Your VA Claim Processed Faster <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.youtube.com%2Fwatch%3Fv=u3Q4Oz0vc0o/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/AH
L1KmFm9OLPG9H2q6bfDeg-1TTREwp0DVgZnTC-R68=413>
* What You Need to Know About Your Monthly Housing Allowance (MHA) <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.youtube.com%2Fwatch%3Fv=Fy-LpOCwbhg/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-
2454a10ae079-000000/vtaF3T_U6GuFn9E4pAhVqie6HFuZs4-4Yg0ZXrm7DAk=413>
* Understanding VA Home Loan Benefits <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.youtube.com%2Fwatch%3Fv=9NMGeIa44Ko/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/bQ6DRco1n
JdtlClRzqaWwQglq3lZOV5ON8IPjmQcEHQ=413>
* What’s in the VA Welcome Kit? <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.youtube.com%2Fwatch%3Fv=7qB4dgg89Fk/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/YEwOvX-2P3UFaOR
mf2dAQYTcWw6AJT699xgy3L9tX4c=413>
* Helping Homeless Veterans Starts With One Simple Step <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.youtube.com%2Fwatch%3Fv=uOD51NTwkeI/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae07
9-000000/6toOyuh80xqprJRsB_r57Y9VfGAHOYFxBVHC78Msv1E=413>
* Can I be buried in a VA cemetery? <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.youtube.com%2Fwatch%3Fv=vhCwlxfkns8/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/ZkwDkUsG-Xw
dasdn6CXg-YvbwPpRLQs7jcAcQ3yK96s=413>
* Higher Level Review <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.youtube.com%2Fwatch%3Fv=kGWSBQ1m7S4/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/RNaZlAqK0ZIIH602IaAyzNhop
_y7Ih_tXAEsawtDuJo=413>
* How to Get Started with Your Benefits <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.youtube.com%2Fwatch%3Fv=BnlBOJHxPTw/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/Hi7fbag
5tcV5n_6ctaJ0sSOLDuCknN-XCY5Fi0JV5dA=413>
Deputy Secretary Lawrence was confirmed by the United States Senate on March 27, 2025, and sworn in the following day by Secretary Doug Collins. Since 2009, the official YouTube channel
for VA has broadcast over 65 million views to over 436,000 subscribers. The VA Community Care Network (CCN) <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.va.gov%2FCOMMUNITYCARE%2Fproviders%2F
Community-Care-Network.asp/2/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/iPEj_7Qi3HtcOiVFbnXkSyBY-xRvoL6LFbFdBf4GrPA=413> is VA’s direct link with community providers
to ensure Veterans receive timely, high-quality care. CCN uses industry-standard approaches and guidelines to administer services, pay for services promptly, and manage the network
to its full potential.
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Help enhance Veteran care by forwarding this email to your colleagues.
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Background
Since 2019, the MISSION Act has given eligible Veterans the option of seeking community care outside VA <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.va.gov%2FCOMMUNITYCARE%2Findex.asp/1/01000
1980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/xrER1DEmHOaHDVJooybVKWry_EjxlhFeR4olmJJU6kc=413> when they meet any one of six conditions:
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J7DVhlRzY7AcGZJ0Zc=413>
* When it is in the best medical interest of the Veteran.
* The care required is not available at a VA medical facility.
* The Veteran lives in a state or territory that does not have a full-service VA facility
* VA cannot meet wait time or distance standards:
* VA cannot offer an appointment within 20 days for primary care, mental health or non-institutional extended care, or within 28 days for specialty care.
* It takes more than a 30-minute drive to reach primary or mental health care, or a 60-minute drive for specialty care.
* VA service does not meet certain quality standards.
* The Veteran meets the grandfathered distance and location provisions of the former Veterans Choice Program.
Office of Integrated Veteran Care (IVC) National Contact Center (including for adverse credit reporting and debt collection)
877-881-7618, Option 1 for Veterans, Option 2 for Providers
Monday–Friday, 8 a.m.–9 p.m. ET
Veterans can also call their VA referring provider or local VA community care office for the following services:
* General Billing and Copayment Questions
* Eligibility and Consults
* Reauthorization (Additional Care)
* Scheduling, Referrals and Authorizations: You must have a VA referral for community care before receiving care. Without a VA referral, you may be responsible for the full cost of care.
Since 2019, the MISSION Act has enabled VA-enrolled Veterans to access health care from non-VA providers at the department’s expense when it is in their best medical interest. These
decisions have been made jointly by Veterans and their referring clinicians but were not considered final until they were reviewed by a second VA doctor.
Provider Resources
* Fact Sheet: How to Become a VA Community Provider <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.va.gov%2FCOMMUNITYCARE%2Fdocs%2Fpubfiles%2Ffactsheets%2FFactSheet_26-05.pdf%23/1/010001980a1d2
321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/30Tt43zfw670Pr22qqnFxf_Fbc-BgcuJNm61ZrBB03A=413>
* Fact Sheet: How to become a VA CCN Dental Community Provider <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.va.gov%2FCOMMUNITYCARE%2Fdocs%2Fpubfiles%2Ffactsheets%2FFactSheet_26-08.pdf%23/1/01
0001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/Ac_6vg2fOg6gLdraqOPys36DjushYPr24YJGkvXU918=413>
* Fact Sheet: Community Care Network <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.va.gov%2FCOMMUNITYCARE%2Fdocs%2Fpubfiles%2Ffactsheets%2FFactSheet_26-01.pdf%23/1/010001980a1d2321-e8033c75-9c
c8-41cb-8907-2454a10ae079-000000/poU2mzuxo1iEHc8MqNRwWwbDyDVd4GIHhpEZ20l7qyo=413>
* Fact Sheet: Community Care Network–Regions 1-5 <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.va.gov%2FCOMMUNITYCARE%2Fdocs%2Fpubfiles%2Ffactsheets%2FFactSheet_26-03.pdf%23/1/010001980a1d2321
-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/nF2aQThg6V8umksFzNKnNxTPq4ebLeO6vuJaFHpzVbo=413>
* Fact Sheet: Billing and Payments <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.va.gov%2FCOMMUNITYCARE%2Fdocs%2Fpubfiles%2Ffactsheets%2FFactSheet_20-26.pdf%23/1/010001980a1d2321-e8033c75-9cc8
-41cb-8907-2454a10ae079-000000/yNDFwW-y3TmbfeCz4nhqF5Mf6yhPy4OjT6P26IVrn8k=413>
About VISN 20 and NW MIRECC
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VA's NW MIRECC serves to improve the mental health and well-being of Veterans through research and dissemination of information to providers both within VA and the general public. VHA
continually evolves and cultivates ongoing cutting-edge medical research and innovation <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.mirecc.va.gov%2Fvisn20%2FAbout_NWMIRECC%2Fnwmirecc-histor
y.asp/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/s2iK41F8dZw4e4mtvm6OrLH5sQmx1Ko9vJBFrJ89I2E=413> to improve the lives of America’s patriots. VA's Veterans Integrated
Service Network (VISN) 20 serves Alaska, Washington, Oregon, most of Idaho, and one county each in Montana and California. Operating across three time zones over 817,417 square miles,
VISN 20 is home to 273 federally recognized American Indian and Alaskan Native tribes. Spanning 23% of US land mass, VISN 20 is the largest geographic region of VA. NW MIRECC brings
together complementary research, education, and clinical programs from VA Puget Sound (VAPSHCS) and the VA Portland Health Care System (VAPORHCS). The collaborative approach to mental
health research, education and treatment has had a profound impact on the lives of Veterans.
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VAPSHCS and VAPORHCS were commissioned by Congress and the VA as one of the first three MIRECCs in the United States <https://links-1.govdelivery.com/CL0/https:%2F%2Fgcc02.safelinks.protection.outloo
k.com%2F%3Furl=https%253A%252F%252Fwww.mirecc.va.gov%252Fvisn20%252FAbout_NWMIRECC%252Fnwmirecc-history.asp%26data=05%257C02%257C%257Cb62e861b39334593693308dc2d828a49%257Ce95f1b23abaf45ee821db7ab251a
b3bf%257C0%257C0%257C638435285899560228%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C0%257C%257C%257C%26sdata=VdwUqaI%252B7itapmlk9pptEN7U1n1fg
6%252FyJXHVAEHVr%252F4%253D%26reserved=0/1/01000194b0cb14ca-ac446921-8aa6-4ef1-b529-d0324b9dc2cb-000000/XKWGNaSEeA4Qr0A-fszk2d30V6QGn1vhm65dwQ8wbm0=390> . The mission of NW MIRECC is
to improve the quality of life and function of Veterans by developing, evaluating, and promoting the implementation of effective treatments for Posttraumatic Stress Disorder (PTSD)
and its complex comorbidities. PTSD comorbidities include the behavioral consequences of repetitive blast mild Traumatic Brain Injury (mTBI), Substance Use Disorder (SUD), chronic pain
(in particular, post-concussive headaches), cognitive impairment, and increased risk for neurodegenerative disorders (chronic traumatic encephalopathy [CTE] and Alzheimer’s disease
[AD]). VA MIRECC's provide for the improvement of the provision of health-care services and related counseling services to eligible veterans suffering from mental illness (especially
mental illness related to service-related conditions) through—
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* the conduct of research (including research on improving mental health service facilities of the Department and on improving the delivery of mental health services by the Department);
* the education and training of health care personnel of the Department; and
* the development of improved models and systems for the furnishing of mental health services by the Department.
As part of the VISN 20 NW MIRECC mission to enhance access to mental health expertise, the NW MIRECC collaborates and consults with other MIRECCs and Centers of Excellence, as well as
with other VA, Department of Defense (DoD), Federal, State departments of Veterans Affairs, community agencies, and experts. The close geographic proximity (40 miles) of DoD Joint Base
Lewis-McChord/Madigan Army Medical Center to VAPSHCS has provided an exciting opportunity to develop innovative and productive research, education, and clinical care collaborations
with DoD personnel that address PTSD and its associated conditions in their early stages in active-duty Servicemembers.
VA ranks as one of the nation's leaders in health research. Every year, thousands of research studies are conducted at VA medical centers, outpatient clinics, and nursing homes. For
example, the VA has:
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* Developed artificial limbs that allow amputees to have more independence and better quality of life
* Invented the cardiac pacemaker
* Performed the first successful liver transplantation
* Developed the nicotine patch to help people stop smoking
* Played a major role in the development of the CT/CAT scan to view the inside of the body
* Tested new drugs and treatments for diseases such as AIDS, Diabetes, Alzheimer's and Osteoporosis
NW MIRECC research studies significantly contribute to advancements in our understanding of medical problems that lead to health improvements for Veterans and civilians alike. Research
studies at NW MIRECC are currently enrolling Military Veterans, First Responders, Health Care workers, and Civilians in Seattle, Washington <https://links-1.govdelivery.com/CL0/https:%2F%2Fgcc02.saf
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252F01000194b0cb14ca-ac446921-8aa6-4ef1-b529-d0324b9dc2cb-000000%252F61ZqhBU8mNfLUahonm_JkBBUKvC65z7PGuBwsvNcMd8%253D390%26data=05%257C02%257C%257C8f0c3bb6a4bc45de764f08dd402ff634%257Ce95f1b23abaf45e
e821db7ab251ab3bf%257C0%257C0%257C638737296918060739%257CUnknown%257CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%253D%253D%257C0%257C%257C%257C%
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.
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VA Portland Health Care System (VAPORHCS)
Mail Stop: P3MIRECC
3710 SW US Veterans Hospital Road
Portland, OR 97239
Vet Centers are community-based counseling centers <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.vetcenter.va.gov%2F/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/Ikmke0HDQoGI
Fu78CZXwN7FJFZjTH1qc61ajnpRS9mo=413> that provide a wide range of social and psychological services, including professional readjustment counseling to eligible Veterans, active-duty
Army, Navy, Marine Corps, Coast Guard, Air Force, and Space Force service members, including National Guard and Reserve components, and their families. Vet Center Call Center 1-877-927-8387
(1-877-WAR-VETS) <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.vetcenter.va.gov%2FVETCENTER%2Fmedia%2FCall-Center-PSA.asp/1/010001980a1d2321-e8033c75-9cc8-41cb-8907-2454a10ae079-000000/j4seGt
Jax2lfFfgAYA9Qj2PBFKytlHLWqoOwfrH64QY=413> is an around the clock confidential call center where Veterans, service members and their families can talk about their military experience
or any other issue they are facing in transitioning after military service or trauma and get connected to their nearest Vet Center. Signed into law in 2020, the National Suicide Hotline
Designation Act authorized 988 as the new three-digit number for the National Suicide Prevention Lifeline. Veterans may dial 988 and press 1 to contact the Veterans Crisis Line. Veterans
may reach the Veterans Crisis Line through chat (VeteransCrisisLine.net/Chat <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.veteranscrisisline.net%2Fget-help-now%2Fchat%2F/1/010001980a1d2321-e
8033c75-9cc8-41cb-8907-2454a10ae079-000000/esj2Err_tHeYx6YV_6_oTku7pSg2GOnTjkqjTA4ICU4=413> ).
Use of these Materials and Finding VA Health Care: Please note that the health care information provided in these materials is for educational purposes only. It does not replace the
role of a medical practitioner for advice on care and treatment. If you are looking for professional medical care, find your local VA healthcare center by using the VA Facilities Locator
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