HomeMy WebLinkAbout072125 email - WSF Monday Matters (July21)ALERT: BE CAUTIOUS This email originated outside the organization. Do not open attachments or click on links if you are not expecting them.
Good afternoon officials from ferry-served communities,
Here is the latest information on WSF activities and service. Please let me know if you have any questions.
Best,
Hadley
*****
WSF Monday Matters
Completed Sailings
For the week of July 14 - July 10 – We completed 97.82% of our 3,124 scheduled sailings. Of the 68 cancellations, 41% (28) were due to vessel-related issues, 35% (24) were due to schedule
resets (when a boat is so far behind schedule, we cancel a sailing to get it back on schedule, providing predictability for customers), and 24% (16) were due to crewing.
For comparison, during a similar week last year (July 15–21, 2024), we completed 97.21% of our 2,829 scheduled sailings. Of the 84 cancellations that week, 61% (51) were due to crewing,
32% (27) were due to schedule resets, and 7% (6) were due to tidal currents.
Customer Service Alerts
For the week of July 14 - July 20 – Our customer service team sent 205 rider alerts, received 4,502 customer calls, and fielded more than 180 written comments and emails related to reservations,
schedules, and fares.
WSF Weekly Media Highlights
Converted Washington ferry returns to service as a hybrid-electric vessel WorkBoat <https://www.workboat.com/converted-washington-ferry-returns-to-service-as-a-hybrid-electric-vessel>
All about ferries | Governor Bob Ferguson visits Orcas The Islands' Sounder <https://www.islandssounder.com/news/all-about-ferries-governor-bob-ferguson-visits-orcas/>
Trial foot ferry serving San Juans ends, with return doubtful anytime soon Washington State Standard <https://washingtonstatestandard.com/2025/07/20/trial-foot-ferry-serving-san-juans-ends-with-retur
n-doubtful-anytime-soon/>
Hybrid-electric ferry returns to service - YouTube <https://www.youtube.com/watch?v=9-gk5yEnMv4>
Vessel Availability
We have now fully implemented our 18-vessel service this summer, allowing us to return to almost full domestic service – three years earlier than originally planned:
The reality of adding service: We’ll need to crew three more daily boats for this added service. While we've done a lot of hiring and career development in recent years, we will have
fewer available relief crew members. This could mean more cancellations due to a shortage of crew.
Hybrid Conversions/New Vessels/Terminal Electrification
Hybrid Conversions – The Wenatchee <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.com%2Fferries%2Fvesselwatch%2FVesselDetail.aspx%3Fvessel_id=37/1/01000197f6c90332-4f3b877e-6d8a-4a94-9f37-47a
4dc35a7d2-000000/m2pM1Jm2IgnJ7wZP0yW8APz4y92ag4mnv-L8FOk5OnA=413> returned to service Friday, July 18th after successful sea trials were completed. It will run part-time in the evenings
on our Seattle/Bainbridge route, before returning to full-time service by the end of the month.
New Vessels – Governor Bob Ferguson selected the $714.5 million bid from Florida-based Eastern Shipbuilding Group to build three new 160-vehicle hybrid-electric ferries. We will move
forward with the contracting process, following the first competitive bid for ferry construction in more than 25 years.
Terminal Electrification – Vessel charging system proposals have been reviewed and an award announcement is expected soon.
Hadley Rodero (she/her)
Deputy Director, External Relations | Washington State Ferries
C: 206-818-3813| E: hadley.rodero@wsdot.wa.gov <mailto:hadley.rodero@wsdot.wa.gov>