HomeMy WebLinkAbout081225 - WSF Monday Matters (Aug 11)ALERT: BE CAUTIOUS This email originated outside the organization. Do not open attachments or click on links if you are not expecting them.
WSF Monday Matters.
Completed Sailings
For the week of Aug 4 – August 10 – we completed 97.89% of our 3,124 scheduled trips. Of the 66 cancellations, 26% (17) were for vessel-related issues, 2% (1) was for an emergency (medevacs,
etc.), 24% (16) were for schedule resets (when a boat is so far behind schedule, we cancel a sailing to get it back on schedule, providing predictability for customers), 35% (23) were
for crewing, and 14% (9) were for other reasons (Tokitae/Suquamish boat move).
For a similar period last year (August 5 through August 11, 2024), we completed 95.76% of our 2,829 scheduled trips. Of the 120 cancellations, 8% (9) were for vessel-related issues,
23% (28) were schedule resets, 68% (81) were for crewing, and 2% (2) were for other reasons.
Customer Service Alerts
For the week of Aug 4 - Aug. 10 - our customer service team sent 195 rider alerts, received 4,970 customer calls, and fielded more than 190 written comments and emails related to reservations,
schedules, and fares.
WSF Weekly Media Highlights
‘Would you do this?’ WA ferries offer ash-scattering memorials on Puget Sound <https://mynorthwest.com/jake-and-spike/wa-ferries-puget-sound/4119797> . KIRO Newsradio, The Jake and
Spike Show
Washington State ferry fares to rise with new fare hikes <https://komonews.com/news/local/washington-state-ferries-fare-increases-this-fall-transportation-commission-wsf> KOMO News
Vessel Availability
We have now fully implemented our 18-vessel service this summer, allowing us to return to almost full domestic service – three years earlier than originally planned:
The reality of adding service: We’ll need to crew three more daily boats for this added service. While we've done a lot of hiring and career development in recent years, we will have
fewer available relief crew members. This could mean more cancellations due to a shortage of crew.
Hybrid Conversions/New Vessels/Terminal Electrification
Hybrid Conversions – The Wenatchee <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.com%2Fferries%2Fvesselwatch%2FVesselDetail.aspx%3Fvessel_id=37/1/01000197f6c90332-4f3b877e-6d8a-4a94-9f37-47a
4dc35a7d2-000000/m2pM1Jm2IgnJ7wZP0yW8APz4y92ag4mnv-L8FOk5OnA=413> has returned to service after successful sea trials were completed. The vessel is currently supporting the Bainbridge/Seattle
route.
New Vessels – Governor Bob Ferguson selected the $714.5 million bid from Florida-based Eastern Shipbuilding Group to build three new 160-vehicle hybrid-electric ferries. We will move
forward with the contracting process, following the first competitive bid for ferry construction in more than 25 years.
Terminal Electrification – Vessel charging system proposals have been reviewed and an award announcement is expected soon.
WSF Community Engagement and Government Relations
* Wednesday, August 13 – San Juan Islands Ferry Advisory Committee meeting
* Thursday, August 14 – Kingston Ferry Advisory Committee meeting