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HomeMy WebLinkAbout020711_ca08~K,,,, ~ Consent Agenda ~~~~__ ~` JEFFERSON COUNTY PUBLIC HEALTH °. `"~ ~ 615 Sheridan Street • Port Townsend • Washington • 98368 www.jeffersoncountypublichealth.org l~~ --~, Decemiber^I~9,~~0~ ~ V ~ ~~. f i JEFFERSON COUNTY ~~~ ~ ~~~~ `~~"' BOARD OF COUNTY COMMISSIONERS ~,.-..~-.-_ - JEr~ ~~;~;~ ~~uHn AGENDA REQUEST a~ TO: Board of County Commissioners JAN p 3 201 Philip Morley, County Administrator _. <„ }, FROM: Jean Baldwin, Director ~ ~" ; ~: ~ _ . ,, DATE: ~~--~ ~--U ~, ~Y `? , ~o i i SUB7ECT: Agenda Item -Agency. Agreement -Early Family Support Services (EFSS) # 1063-93584, Amendment # 1 with the Department of Social and Health Services; December 1, 2010 -June 30, 2011; Decreased $2,428.79 total compensation $36,203.21 STATEMENT OF ISSUE: Jefferson County Public Health is requesting Board approval of the Agency Agreement -Early Family Support Services (EFSS) #1063-93584, Amendment #1 with the Department of Social and Health Services; December 1, 2010 -June 30, 2011; Decreased $2,428.79 total compensation $36,203.21 ANALYSIS/STRATEGIC GOALS/PRO'S and CON'S: This amendment represents across the board state budget reductions at 6.287%. JCPH will continue to provide prevention and education services for families that have been screened by CPS and determined to be at risk for child abuse and neglect. Services are provided by a Public Health Nurse during a home health visit. FISCAL IMPACT/COST BENEFIT ANALYSIS: This amendment represents across the board state budget reductions at 6.287%. This will cause minimal service level decreases over the next seven months. RECOMMENDATION: JCPH management request approval of the Agency Agreement -Early FamilySupport Services (EFSS) #1063-93584, Amendment #1 with the Department of Social and Health Services; December 1, 2010 - June 30, 2011; Decreased $2,428.79 total compensation $36,203.21 ~~~ Mo le ounty Admini rator Date DEOVELOPIMENTAL DISC ABILITIES PUBLIC HEALTH ENVIRONWATERLQUA ITY MAIN: (360) 385-9400 1~LWAYS WORKltdG F®K A SdsFEK ANA MAIN: (360) 385-9444 FAX: (360) 385-9401 HEALTHIER C®IIANIUNITY FAX: (360) 379-4487 DSHS CONTRACT NUMBER: ~~~~ CONTRACT AMENDMENT lass-93584 Washin fon Sfafe () , DEPARTMENT OF S [$ 9 for 7~ / ` I SoclALfrHEALTH SERVICES Amendment No. 1063-93584-01 Earl Famil Su ort Services -EFSS This Contract Amendment is between the State of Washington Department of Program Contract Number Social and Health Services (DSHS) and the Contractor identified below. 0613- Contractor Gontract Number CONTRACTOR NAME CONTRACTOR doing business as (DBA) Jefferson County CONTRACTOR ADDRESS WASHINGTON UNIFORM BUSINESS DSHS INDEX NUMBER IDENTIFIER (UBq 615 Sheridan St 161-001-169 1223 Port Townsend, WA 98368- CONTRACTOR CONTACT CONTRACTOR TELEPHONE CONTRACTOR FAX CONTRACTOR E-MAIL ADDRESS Julia Danskin 360 385-9420 Ext: 360 385-9401 ~danskin co.~efferson.wa.us DSHS ADMINISTRATION DSHS DIVISION DSHS CONTRACT CODE Division of Children and Family 2046CS-63 Services DSHS CONTACT NAME AND TITLE DSHS CONTACT ADDRESS Ann Polanca 6840 Capital Blvd Bldg 3 Contracts Manager P.O. Box 45714 OI m ia, WA 98504- DSHS CONTACT TELEPHONE DSHS CONTACT FAX DSHS CONTACT E-MAIL ADDRESS 360 725-6760 Ext: 360 725-6769 ann300 dshs.wa. ov IS THE CONTRACTOR A SUBRECIPIENT FOR PURPOSES OF THIS CONTRACT? CFDA NUMBERS NO AMENDMENT START DATE CONTRACT END DATE 12/01/2010 06130/201.1 PRIOR MAXIMUM CONTRACT AMOUNT AMOUNT OF INCREASE OR DECREASE TOTAL MAXIMUM CONTRACT AMOUNT $3$,632.00 $-2,428.79 $36,203.21 REASON FOR AMENDMENT',. CHANGE OR CORRECT: End Date and/or Maximum Amount. ATTACHMENTS. When the box below is marked with an X, the following Exhibits are attached and are incorporated into this Contract Amendment by reference: ^ Exhibits s eci :Exhibit C-1 -Bud et This Contract Amendment, including aIf Exhibits and other documents incorporated- by reference, contains all of the terms and conditions agreed upon by the parties as changes to the original Contract. No other understandings or representations, oral or otherwise, regarding the subject matter of this .Contract Amendment shall be deemed to exist or bind. the parties. All other terms and conditions of the original Contract. remain in full force and effect. The parties signing below warrantthat they have read and understand this Contract Amendment, and have authority to enter into this Contract Amendment. CONTRACTOR SIGNATURE PRINTED NAME AND TITLE DATE SIGNED DSHS SIGNATURE PRINTED NAME AND TITLE DATE SIGNED DSHS Central Contract Services 2046CS Early Family Support Services -EFSS Amendment (11-18-10) ~, ~~ ~~ Page 1 It ;gin Co. Prosecutor's { This Contract between the State of Washington Department of Social and Health Services (DSHS) and the Contractor is hereby amended as follows: 1. Purpose. The purpose of this Amendment is to reduce the maximum consideration payable under the Contract in order to implement budget reductions pursuant to Executive Order 10-04 issued by the Governor requiring across-the-board reductions of 6.287% in spending authority for all agencies with General Fund-State (GF-S) appropriations. 2. Effective Date of Amendment. This Amendment shall be effective as of the start date indicated on page 1 under "Amendment Start Date." The Special Terms and Conditions are amended as follows: 3. Section 5. Budget Exhibit is amended as follows: If payment for services is based on actual costs or equal monthly payments and the Contractor's budget for providing services under this contract is attached as an exhibit to the original Contract, it is prorated accordingly to reflect the above stated Vendor Rate Decrease of 6.287%. Contractors who require revisions to specific individual line items, may submit a revised Budget for consideration to the DSHS contact stated on page 1 of this Amendment. If approved by DSHS, .the revised Budget will be signed and dated by both parties and incorporated into this Contract by an additional Amendment. All contract references to the Budget Exhibit are hereby amended to refer to the revised Budget 4. Section 6. Consideration, subsection a. "Maximum Contract Amount" is amended as follows: a. Maximum Contract Amount. The maximum amount of total consideration payable to the Contractor for satisfactory performance of work under this Contract is reduced by the amount shown on page 1 of this Amendment under "Amount of Increase or Decrease" for the new "Total Maximum Contract Amount" shown on page 1 of this Amendment. 5. Section 6. Consideration, subsection e. "Rate of Payment" is amended as follows, depending on the Contractor's payment type as identified in the original Contract as actual costs, equal monthly payments or hourly rate: Actual Costs. DSHS will pay the Contractor a reduced amount, according to the Contractor's revised budget for actual costs related to services provided during the period of this Amendment. .Equal Monthly Payment. DSHS will pay the Contractor a revised equal monthly payment, calculated by subtracting the total dollar amount of the equal monthly payments paid and/or scheduled through November 30, 2010 from the new Total Maximum Contract Amount and dividing that subtotal by the number of months remaining in the contract period. • The number of families to be served under this contract is Hourlv. DSHS will pay the Contractor at the rate stated in the original Contract within the reduced maximum consideration stated on page 1 of this Amendment. All other terms and conditions of this Contract remain in full force and effect. DSHS Central Contract Services Page 2 2046CS Early Family Support Services - EFSS Amendment (11-18-10) DSHS Agreement Number C~U~TY ('~ DEPAltT~~ENT tJF ~~ `''~" _ 1463-83~8~{ j ~~ PROGRAM. AGREEMENT Early Family Support Services This Program Agreement. is by and between the State of Washing#on Administration or Division Department of Social and Health Services {DSHS) and the County identified os ~ement Number below, and is issued in conjunction with a County and DSHS Agreement On County Agreement Number General Terms and Conditions, which is incor rated b reference. FamLink# DSHS ADMINISTRATION DSHS DIVISION DSHS INDEX NUMBER DSHS CONTRACT CODE Childress Adm+nistration Division of Children and Family 1223 2046CS-63 Services DSWS CONTACT NAME AND TITLE DSHS CONTACT ADDRESS Ann Polanco 6840 Capital Blvd Bldg 3 Contracts Manager PA. Box 45714 OI m ia, WA 98504- DSHS GONTACTTELEPHONE DSHS CONTACT FAX DSHS CONTACT E-MAIL 360 725.6760 Ext: 360 725-6769 ann300 dshs.wa. ov COUNTY NAME COUNTY ADDRESS Jefferson County 615 Sheridan St Port Townsend, wA 98368- COUNTY fEDERAL EMPLOYER 1DENTIt=ICATION COUNTY Ct7NTACT NAME NUMBER 916001322 Julia Danskin COUNTY CONTACT TELEPHONE COUNTY CONTACT FAX COUNTY CONTACT E-MAIL 360 385-9x20 Ext: 360 385.940f 'danskin ce. efferson,wa.us IS THE COUNTY A SUBRECtP1ENT FOR PURPOSES OF THIS PROGRAM CFDA NUMBERS AGREEMENT? No PROt'aRAM AOaREEN1EN7 START DATE PROGRAM AGREEMENT END DATE MAXIMUM PROGRAM AGREEMENT AMOUNT 07101!2010 06134/201t ~ $38.632.00 EXHIBITS. When the box below is marked with an X, the following Exhibits are attached and are incorporated into this County Program Agreement by reference: ram Requirements; and ~ Exhibit C - hibit B -Pro f W k E t S g or ; x o tatemen ~ Exhibits (specify): Exhibit A - Bud et Contract Purpose: The purpose of these services is to control threats to child safety so children can remain safely in their own homes, while continuing to support families. These services at a minimum will: • Place the child and their safety as the center of focus for service delivery • Assess the child's safety to remain in the home on an ongoing basis Engage #amilies in the focus to reduce safety threats • Work to increase safe parenting skills; and + Re airs immediate communication with the Children's Administration about safe threats to the child t3y their signatures below, the pertiea agree to the terms and conditions of this County Program Agreement and aA documents incorporated by reference: No other understandings or representations, oral or otherwise,, regarding the subject matter c;f,this Program Agreement shall be deemedto exist :or bind the parties. The parties signing below certify that the are authorized to si n this Pro ram ;4 reelnent: COUNTY SIGNATURE PRINTED NAME(S) AND TITLES} DATE(S) SIGNED ' - t U~l~i ~ 'Q.J(1 ~ ' t.Y ~ t ~ i ~ DSHS S1 ATU PRINTED NAME AND TITLE DATE SIG ED Ann Polanco, Contracts ManangerlMonitor DSHS Children's Administration Re ion 6 ~ ~,~ DSHS Central Contract Services 2046CS Early Family Support Services - EFSS (6-8-10) ~~ - Page 1 •~"er~on ia. f'TOSer(.ULOr'S w.. Special Terms and Conditions 1. Definitions. The words and phrases listed below, as used in this Contract, shall each have the following definitions: a. "Abuse of Client" means the injury, sexual abuse or exploitation, negligent treatment or maltreatment of a client by any person under circumstances which indicate that the client's health, welfare or safety is harmed thereby. b. "Agency" means a public or private agency or other organization providing services to DSHS clients. c. "Authorized" means approved by a CA social worker as evidenced by receipt of an SSPS Social Services notice or other written notice. d. "Case" means a family for which a risk of abuse or negiect has been determined to be low (1) or moderately low (2) either at GPS Intake or after the completion of a CPS investigation. e. "CA" means Children's Administration, which is an Administration within DSHS. f. "Child Abuse or Neglect" means the injury, sexual abuse, sexual exploitation, negligent treatment, or maltreatment of a child under circumstances, which indicate that the child's health, welfare, and safety is harmed. An abused child is a child who has been subjected to child abuse or neglect. g. "CFWS" means Child and Family Welfare Services, administered by CA. h. "Client" means any child or adult who is authorized services by DSHS. i. "Community Resources" means community supports and concrete services. j. "Community Resource Directory" means a list of local resource agencies or individuals that provide supports for families. k. "Community Supports" means services that are offered to families by community providers that may include but are not limited to: housing assistance, mental health services, public health services, alcohol and drug treatment, family and social support connections, financial assistance, domestic violence counseling and treatment, educational and employment assistance, parent education, legal services and cultural and language assistance. I. "Concrete Services" means concrete goods or services that are available in the community to reduce risk of abuse and neglect of children in the home, such as food, shelter or clothes. Community agencies that may provide concrete goods or services may include but are not limited to: charities, food banks, thrift stores, counselors or churches. m. "Contract" means the entire written County Program Agreement between DSHS and the Contractor, including any Exhibits, documents, and materials incorporated by reference. n. "Contractor" means the individual or entity performing services pursuant to this Contract and includes the Contractor's owners, members, officers, directors, partners, employees, and/or agents, unless otherwise stated in this Contract. For purposes of any permitted Subcontract, "Contractor" includes any Subcontractor and its owners, members, officers, directors, partners, employees, and/or agents. o. "Corporal Punishment" means any act that willfully inflicts or causes the infliction of physical pain on a child. DSHS Central Contract Services 2046CS Early Family Support Services - EFSS (6-8-10) Page 2 p. "CPS" means Child Protection Services, a program under CA. q. "CPS Intake" is the process designated to record all referral reports concerning instances of suspected child abuse and neglect, determine if the referral meets referral screening criteria and make a disposition concerning the referral. r. "DCFS" means the Division of Children and Family Services, which is a division of CA. s. "CA EFSS Liaison" means the CA staff person who is responsible for making referrals and maintaining contact with the Contractor. t. "DLR" means the Division of Licensed Resources, which is a division of CA. u. "EIP" means Early Intervention Program. ACA program provided by contracted County Public. Health Departments. v. "Face to Face Contact" means an in home visit or visit at an alternative location with the referred family which is visual contact within the same room not to include any form of electronic contact, e.g., telephone or computer, with the exception of the use of such equipment as reasonable accommodation for a client with a disability. Per Exhibit A, Statement of Work, section no. 12, the Contractor shall make a face to face visit with the referred family within 10 working days of receiving the referral from CA to discuss the ARS program. w. "FTEs" means full-time equivalent staff. x. "Inappropriate Referral" means a referral which is considered inappropriate because the case is deemed a higher risk than low or moderately low risk, or the referral lacks adequate identifying information to enable the Contractor to make contact with the family. y. "KBS Scores" means the Knowledge, Behavior, and Status scores from the Omaha System assessment. z. "Low to Moderately Low Risk Cases" means cases where the primary concerns are issues of neglectful social, environmental, parenting practices that have not yet resulted in serious injury, developmental delays or other significant problems for the at-risk child. aa. "LEP" means Limited English Proficiency, and indicates an individual's need for additional support and assistance in comprehending the English language. bb. "Paraprofessional Worker" means any staff. of the contractor who is trained and qualified to provide assistance and community support systems development for families, and who meet or exceed the staffing qualifications, which are set forth in Exhibit B, Qualification Requirements, section no. 1. Paraprofessional workers are supervised by Professional staff. The paraprofessional worker is not intended to replace the role and responsibilities of professional staff. cc. "Participation" means family participation in one or more of the services outlined in the Family Service Plan. dd. "Professional Staff' means staff of Contractor who provide direct services for clients under this Contract and who meet or exceed the staffing qualifications, which are set forth in Exhibit B, Qualification Requirements, Section 1. Professional staff shall supervise paraprofessional staff. ee. "Omaha System" means the assessment model used in this contract for the In Home Services intervention. DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 3 ff. "Regulation" means any federal, state, or local regulation, rule, or ordinance. gg. "Service Episode" means the period of time from when the Contractor receives the initial referral for a case to the time the Contractor closes the case. hh. "Service Plan" means an initial family plan written with input from the provider and family to: address CPS allegations, family goals, risk of future child abuse and neglect, specific interventions and community referrals. The service plan is reviewed and revised, at a minimum, 90 day intervals. ii. "Staffing" means a formal or informal meeting, conducted by a CA social worker or CA staff member with one or more of the following persons: other CA staff, professional staff of the Contractor andlor other provider, consultants, parents or others, for the purpose of reviewing or discussing, or for making decisions concerning, a client or case. jj. "Structured Decision Making" means the Structured Decision Making Assessment tool (SDM) is a risk assessment that is completed during a Child Protective Services Investigation. 2. Previous Contract Superseded. In the event any previous contract between the Contractor and CA for these services should be in effect upon execution of this Contract, this Contract shall terminate and supersede that previous contract. 3. Statement of Work -Exhibit A. The Contractor shall provide services and staff as described in the Statement of Work attached as Exhibit A. 4. Program Requirements -Exhibit B. The Contractor shall comply with afl program and other requirements for providing services under this Contract, as stated in the Program Requirements attached as Exhibit B. 5. Budget -Exhibit C. If Exhibit C -Budget is checked on page 1 of this Contract, and the Consideration Section indicates payment for service either based on actual costs or in monthly payments, then the Contractor's budget for providing services under this Contract is attached as Exhibit C. 6. Consideration. a. Maximum Contract Amount. The maximum amount of total consideration payable to the Contractor for satisfactory performance of the work under this Contract is the amount stated on page 1 of this Contract under "Maximum Program Agreement Amount." b. Allotted Funds. Allotted funds not expended during the period ending June 30, 2011 shall not be carried forward into the following fiscal year. c. Vendor Rate Increase or Decrease. In the event of a legislatively mandated vendor rate increase or decrease for the services under this Contract, the rates under this Contract shall be adjusted accordingly and incorporated into this Contract as of the date the new rate becomes effective. d. Concrete Goods and Services. The Contractor shall assist the family in obtaining concrete goods and support services outlined in the family's service plan. The Contractor shall first seek community resources to provide concrete goods and services that are available at no cost to the client or the Contractor before EFSS funds are expended for concrete goods and support services. ff community resources for concrete goods and services are not available, the Contractor shall request written authorization from the referring social worker to purchase concrete goods and/or services. CA is not able to pre-pay for any services. Thus, swipe cards, gift cards, or any prepaid, preloaded purchase card, etc. are not reimbursable with funds for concrete goods. DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 4 e. Rate of Payment. DSHS will pay Contractor for actual costs related to services provided to CA referred families during the period of this Contract. Billing. The Contractor shall submit the following documents, prepared in the manner prescribed by DSHS, to invoice services performed under this Contract: a. A-19 Invoice. The Contractor shall submit a monthly invoice for services performed under this Contract on State of Washington invoice Voucher forms (Farm A-19), prepared in the manner prescribed by DSHS. (1) The A-19 invoice shall state the amount of each cost or expense incurred by Contractor in the preceding calendar month that is based on the items listed in the Budget Exhibit. Costs or expenses listed in the A-19 invoice must match the corresponding- items listed in the Budget Exhibit for costs or expenses that will be incurred by the Contractor.. (2) The cost or expense billed for each such item shall be charged against the total amount listed for that item in the Budget Exhibit. The cumulative dollar amount for each such item, for all invoices submitted by Contractor, shall not exceed the total dollar amount stated for that item in the Budget Exhibit. (3) The A-19 invoice shall clearly indicate that it is: "FOR SERVICES RENDERED IN PERFORMANCE UNDER DSHS CONTRACT NO. 1063- 93584 FOR THE MONTH OF , 20 " (4) The A-19 invoice shall be submitted to: Ann Polanco, Contracts Manager/Monitor Children's Administration Region 6 -Contracts P.O. Box 45714 Olympia, WA 98504-5714 (5) The Contractor shall contact Pamela Mahan at (360) 725-6811 concerning billing questions. (6) The Contractor shall bill for each month of service on a separate A-19 invoice. The A-19 invoice shall state the month services were provided. 8. Payment. a. Claims for payment must be received by DSHS no later than sixty (60) days from the date services were rendered. b. DSHS will make payment within thirty (30) days of receipt of a properly completed invoice for services. c. DSHS may stop payment to the Contractor if reports required under this Contract are delinquent, i.e., not submitted within 10 days of the due date, or incomplete. d. DSHS may, at its sole discretion, withhold or deny payment claimed by the Contractor for services rendered if Contractor fails to satisfactorily comply with any term or condition of the Contract. 9. Payment Only for Authorized Services. DSHS Central Contract Services 2046CS Early Family Support Services - EFSS (6-8-10) Page 5 DSHS shall pay the Contractor only for authorized services provided in accordance with this Contract. If this Contract is terminated for any reason, DSHS shall pay only for services authorized and provided through the date of termination. 10. Funding Stipulations. a. Information for Federal Funding. The Contractor shall cooperate in supplying any information to DSHS that may be needed to determine DSHS or the client's eligibility for federal funding. b. Duplicate Billing. The Contractor must not bill other funding sources for services rendered under this Contract which would result in duplicate billing to different funding sources for the same service. Furthermore, the Contractor shall ensure that no subcontractor bills any other funding sources for services rendered under this Contract, which would result in duplicate billing to different funding sources for the same service. c. No Federal Match. The Contractor shall not use funds payable under this Contract as match toward federal funds without the prior written permission of DSHS. d. Supplanting. The Contractor shall use these funds to supplement, not supplant the amount of federal, state and local funds otherwise expended for services provided under this Contract. 11. Recovery of Fees for Noncompliance. In the event the Contractor bills for services provided and is paid fees for services that DSHS later finds were either (a} not delivered or (b) not delivered in accordance with applicable standards or the requirements. of this Contract, DSHS shall have the right to recover the fees for those services from the Contractor, and the Contractor shall fully cooperate during the recovery process. 12. Overpayments. In the event that DSHS establishes overpayments or erroneous payments made to the Contractor under this Contract, DSHS may secure repayment, plus interest, if any, by requiring the posting of a bond, assignment of deposit, or some other form of security acceptable to DSHS. 13. Prohibition of Use of Funds for Lobbying Activities. The Contractor shall not use funds payable under the Contract for lobbying activities of any nature. The Contractor certifies that no state or federal funds payable under this Contract shall be paid to any person or organization to influence, or attempt to influence, either directly or indirectly, an officer or employee of any state or federal agency, or an officer or member of any state or federal legislative body or committee, regarding the award, amendment, modification, extension, or renewal of a state or federal contract or grant. Any act by the Contractor in violation of this prohibition shall be grounds for termination of this Contract, at the sole discretion of DSHS, and shall subject Contractor to such monetary and other penalties as may be provided by law. 14. Contract Suspension. DSHS may, without prior notice, suspend the Contractor's performance of the Contract if the Contractor, or any partner, officer or director of the Contractor or a subcontractor, or any staff or employee of the Contractor or a subcontractor, is investigated by a local, county,. state or federal agency regarding any matter that, if ultimately established, could either: a. Result in a conviction for violating a local, state or federal law, or DSHS Central Contract Services 2046GS Early Family Support Services - EFSS (6-8-10) Page 6 b. In the sole judgment of DSHS, adversely affect the delivery of services under this Contract or the health, safety or welfare of DSHS clients. DSHS may also take other lesser action, including, but not limited to, disallowing a staff member, employee, or other person associated with the Contractor or a subcontractor, from providing services, or from having contact with DSHS clients, until the investigation is concluded and a final determination made by the investigating agency. 15. Insurance. For purposes of this Contract: a. DSHS certifies that it is self-insured under the State's self-insurance liability program, as provided by RCW 4.92.130, and shall pay for losses for which it is found liable. b. The Contractor certifies, by checking the appropriate box below, initialing to the left of the box selected, and signing this Contract, that: ® The Contractor is self-insured or insured through a risk pool and shall pay for losses for which it is found liable; or ^ The Contractor maintains the types and amounts of insurance identified below and shall, prior to the execution of this Contract by DSHS, provide certificates of insurance to that effect to the DSHS Contact on Page 1 of this Contract. (1) Commercial General Liability Insurance The Contractor shall maintain Commercial General Liability Insurance, or Business Liability Insurance, including coverage for bodily injury, property damage, and contractual liability, with the following minimum limits: Each Occurrence - $1,000,000; General Aggregate - $2,000,000. The policy shall include liability arising out of premises, operations, independent contractors, products-completed operations, personal injury, advertising injury, and liability assumed under an insured contract. The State of Washington, Department of Social & Health Services (DSHS}, and elected and appointed officials, agents, and employees of the state, shall be named; as additional insured. (2} Business Automobile Liability Insurance The Contractor shall maintain a Business Automobile Policy on all vehicles used to transport clients, including vehicles hired by the Contractor or owned by the Contractor's employees, volunteers or others, with the following minimum limits: $1,000,000 per accident combined single limit. The Contractor's carrier shall provide DSHS with a waiver of subrogation or name DSHS as an additional insured. (3) Professional Liability Insurance The Contractor shall maintain Professional Liability Insurance or Errors & Omissions insurance, including coverage for losses caused by errors and omissions, with the following minimum limits: Each Occurrence - $1,000,000; Aggregate - $2,000,000.. 16. Resolution of Differences. to the event of any differences between the parties on matters related to the interpretation and implementation of this Contract, the parties shall first attempt to resolve the difference informally between themselves at the local or regional level, by following the regional conflict resolution process. DSHS Central Contract Services 2046CS Early Family Support Services - EFSS (6-8-10) Page 7 If the parties are unable to resolve their difference as stated above, then either party may submit a request for dispute resolution as .provided in Section 20. Disputes. A copy of the regions{ conflict resolution process is available from the DSHS Contact person listed on Page 1 of this contract. 17. Disputes. a. Either party who has a dispute concerning this Contract may submit a written request for dispute resolution. The amount of any rate set by law, regulation, or DSHS policy is not disputable. A party's written request for dispute resolution must include: (1) A statement identifying the issue(s) in dispute; and (2) Contractor's name, address and contract number. b. The request must be mailed to the following address within thirty (30) calendar days after the party could reasonably be expected to have knowledge of the issue, which is disputed. c. A copy of the current CA dispute resolution process is available at any time by written request. d. Requests for dispute resolution or for a copy of the current CA's dispute resolution process should be sent to: DSHS/Children's Administration Attention Contracts Management Unit P.O. Box 45710 Olympia, WA 98504-5710 This dispute resolution process is the sole administrative remedy available under this Contract 18. Addressing Diversity. In providing services to DSHS clients under this Contract, the Contractor shall adhere to the principles of the CA Diversity Charter, which principles include but are not limited to the following: • Non-discrimination; • Exceptional customer service; • Diversified, individualized, responsive and inclusive services; • Services that meet the cultural and ethnic needs of clients; • Equal opportunity for the workforce. To ensure compliance with the above requirement, the Contractor shall be familiar with the CA Diversity Charter, which can be accessed at http:l/www1.dshs.wa.gov/pdf/publications/22-1108.pdf 19. Braam Considerations. In the event that CA should need to include additional requirements relating to the services provided under this Contract, as part of CA's obligation to meet the requirements of Braam v. State of Washington, the parties agree to negotiate in good faith the incorporation of such additional requirements in this Contract, either by an amendment to this Contract or by a revised contract that would replace this Contract. DSHS Central Contract Services 2046CS Early Family Support Services - EFSS (6-8-10) Page 8 EXHIBIT A STATEMENT OF WORK Early Family Support Services (EFSS) The Contractor shall provide services under the Contract as described in this Statement of Work. ORGANIZATION OF STATEMENT OF WORK 1. Intent of Services 2. Family Eligibility and Priority for Services 3. Referral Procedures 4. Re-assessment of Case -Higher Risk 5. Re-referrals to Child Protective Services 6. Service Episodes 7. Duaf Case Management with Another Agency 8. Length of Services 9. Exit from the EFSS Program 10. Service Requirements 11. Family Centered Practice Model 12. Provision of Services a. Face to Face Contact ', b. Initial Screening c. Family Engagement and Assessment Services d. Community Resource and Referral e. Promising and Evidenced Based Practices f. Toolbox g. Implementation of Service Plan h. Intensity of Services i. Prenatal and Substance Abuse Referrals j . 90-Day Reviews 13. Reports 14. Reporting Procedures Intent of Services. The Contractor shall provide Early Family Support Services (EFSS) through direct services to families and/or by linking families to community resources to accomplish the following goals for families: • Reduce risk of abuse or neglect of children in the home; • Enhance parenting skills, family and personal self-sufficiency, and family functioning; • Reduce stress on the family; • Reduce the likelihood of additional referrals to CPS; and • Enhance the health status of families and linkages to health services. 2. Family Eligibility and Priority for Services a. Families are eligible for EFSS if item numbers 1 through 3 have occurred or item number 4 has occurred. (1) Abuse or neglect allegations have been reported to CPS; DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 9 (2) CPS has designated the case to be appropriate for alternate intervention; and (3) CA refers the case to the Contractor; OR (4) The family has completed a CPS investigation and the risk on the closing Structured Decision Making (SDM) risk assessment is low to moderate, and is appropriate for EFSS services. The family is referred to an EFSS contractor using the agency protocol for transferring a case from CPS to EFSS. 3. Referral Procedures. a. CA shall have sole responsibility for referring clients to the Contractor under this Contract. All referrals must be initiated in writing by CA. CA will not pay for any families served under this Contract which were not referred by CA. b. CA shall submit a written "Intake Referral Summary Report" to the Contractor which will authorize services. c. The Contractor shall adhere to the referral procedures set forth in the CA regional/local protocol. 4. Re-Assessment of Case -Higher Risk. The EFSS Contractor shall contact their CA EFSS Liaison if the Contractor assesses a referred case to be at a higher risk level than low or moderately low risk. If the Contractor and CA mutually determine the case is a higher risk level, the Contractor shall submit an Exit Summary to the CA EFSS Liaison indicating the reason for termination. 5. Re-referrals to Child Protective Services. CA will contact the Contractor if another CPS referral is received for a family who is participating in the Contractor's EFSS program. The following determinations and actions will be made. by CA based on risk-level of re-referrals: a. The family continues to be eligible for EFSS. b. The case is accepted for investigation and assigned to a CPS social worker. Contractor closes EFSS within 30 days. 6. Service Episodes. a. A family may only have two service episodes of EFSS within a 3-yeas period unless the Contractor receives approval from the CA local liaison. b. Per Section 1. "Definitions", a service episode refers to the period of time from when the initial referral was received by the Contractor for a case to the time the Contractor closes the case. A new referral sent to the Contractor while the family's case is still open does not count as a new episode. Anew referral sent to the Contractor after the family's case has been closed begins the second and final service episode for that family within a 3-year period. DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 10 7. Dual Case Management with Another Agency. a. If the Contractor and another agency are performing case management services for the same family, the Contractor shall facilitate a staffing with the other agency to assure that the family's needs are met in a coordinated approach. b. The Contractor shall ensure services being provided under this Contract are not being charged to another funding source which would result in duplicate payment. 8. Length of Services. In consultation with the Contractor, CA shall consider information from the 90-day case review to determine continued EFSS eligibility for the family. EFSS families' maximum length of service shall not exceed nine (9) months depending on the service delivery path: • Family Engagement Services shall not exceed 9 months from acceptance of the referral; • Community Resource and Referral Services shall not exceed 45 days from initial screening. 9. Exit from the EFSS Program. The Contractor shall close an EFSS case if one or more of the following occurs: a. Contractor was unable to make contact with the family; b. Contractor determined that the family does not require EFSS; c. Family refused service; d. Family was referred to another program within CA; e. Services were completed; f. Contractor referred an EFSS case back to CPS as higher risk; or g. CPS receives a re-referral on an EFSS case and is accepted for investigation. 10. Service Requirements. The Contractor shall ensure that: a. Services are scheduled at the family's convenience and are tailored to accommodate a family's work schedule whenever possible; b. Consistency of services for the family. is provided by assigning a single service worker to each family with an identified backup service worker to provide assistance as necessary; c. Service workers are available to testify at court hearings and attend CA meetings, staffings and child fatality reviews, when requested by CA staff. If service workers are not able to attend in person, the contractor shall provide a written summary of the family's progress. DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 11 11. Family Centered Practice Model. The Contractor shall provide services consistent with the "Washington State Division of Children and Family Services Family Centered Practice Model" ft shall be the Contractor's responsibility to obtain information on the Family Centered Practice Model from CA. The Family Centered Practice Model may be accessed at: http:!lwww1.dshs.wa.govlpdf/ca/FCPModel.pdf 12. Provision of Services. The Contractor shall deliver the following services for CA referred families: a. Face to Face Contact. (1) Attempt initial contact with the family via a telephone call, face-to-face contact or written letter to the family within 72 business hours of acceptance of the referral. Preference under this contract is to contact the family via a telephone call or a face-to-face contact. (2) The Contractor must attempt to make face to face contact with the family within 10 working days after accepting the referral from CA. Make face-to-face contact with the family through an announced or unannounced home visit, except when an alternative location is requested by the family or CA. Preference under this contract is to provide an unannounced home visit. (3) Notify the CA EFSS Liaison in writing within 10 working days if the family is unavailable or unwilling to meet with the Contractor for an initial face-to-face home visit. (4) Make, at a minimum, three attempts to contact the family of which two shall be home visit attempts, before closing a case. If a second home visit attempt is not completed, the Contractor shall document on the Exit Summary the reason a second attempt for a home visit was not completed. b. Initial Screening. (1) The Contractor shall facilitate an initial screening to determine the service delivery path. The initial screening must include at least one (1) contact with the family and includes at a minimum the consideration of the following questions: (a) What is the family's perception of the CPS referral? (b) What is the family's perception of services needed? (c} Are the family's needs clearly identifiable? (d) Has the family already engaged in services that respond to the allegations of concerns? (e) Would referral to a community resource or resources meet the family's needs? (f) Is the family receptive to services and willing to engage in ongoing services? (2} After the initial screen, the Contractor shall consider if the family is in need of and amenable to family engagement ongoing services. The initial screen is intended to assist the Contractor in determining the path of service delivery, either 1) Family Engagement and Assessment Services or 2) Community Resource and Referral. The Contractor shall also use the guide below in determining the path: (a) If Family is amenable to ongoing services: Move to Family Engagement and Assessment Services, subsection c. below. DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 12 (b) If family is unsure of committing to ongoing services: continue to work with family in an .effort to engage. The Contractor has 30 days to determine the path for families who are unsure about participating. (c) If Family is unwilling to participate in ongoing services: Contractor shall proceed as follows: i. Community Referral: Further services can be met from Community Resources or Referral. ii. Not Needed: Family does not want additional services. Case Closed. iii. Refusal Family refuses services. Case Closed. iv. Unable to contact beyond first contact: Case Closed. c. Family Engagement and Assessment Services. (1) The Contractor shall assess the alleged child abuse and neglect allegations and concerns in the home by utilizing their current assessment tool until completing the Omaha System and the Omaha Pathways Training Program developed for EFSS. At such time, The Contractor shall utilize the Omaha System for assessing and documenting family needs and outcomes. The Contractor shall develop a written service plan in collaboration with the family that addresses the identified priorities in the family assessment. (2) The Contractor shall use Motivational Interviewing as one engagement strategy when working with the family to establish goals. Goals shall prioritize child safety, but also respect the issues identified by the parents and children, as well as those identified in the assessment. The goals shall be a part of the Service Plan as described below. (3) The Service Plan shall be behavior-oriented and goal-directed and shall: (a) Identify family concerns; (b) Identify family strengths; (c) Identify family goals and timelines which address CPS allegations; (d) Outline safeguards for reducing potential risk to children in the home; (e) Describe direct service interventions; and (f) Refer family to community resources and supports. d. Community Resource and Referral. The Contractor shall follow the Community and Resource and Referral pathway for short-term interventions: (1) Resource and Referral: Contractor shall direct or provide the client with one or more of the following: (a) Community Resources (b} Community Information DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10} Page 13 (c) Community Services (d} Concrete Services (2) Follow-up: The Contractor shall follow-up with the client after referring or providing services to the family to see how the family has engaged in the services and if they need further assistance. e. Promising and Evidenced Based Practices. CA will provide training to Contractors in the following promising and evidenced based practices. Contractors are not expected to utilize these methods until they have completed the CA approved training. Once trained in the methods and in the program criteria, Contractors are expected to utilize these methods, as appropriate: (1) Promoting First Relationships. The Contractor shall utilize Promoting First Relationships for families with children birth to three years of age AND who are interested and willing to participate in the family assessment and engagement path of service delivery. Promoting First Relationships is a prevention program dedicated to promoting children's social- emotional development through responsive, nurturing caregiver-child relationships. Service providers receive training in the use of practical, effective strategies for promoting secure and healthy relationships between caregivers and young children (birth to 3 years). By supporting parents and caregivers to be loving, responsive and tuned in to their children's feelings and needs, the desired goals can be achieved: happy children who engage in trusting and caring relationships with others and are free to explore and learn about the world around them. This 10-13 week intervention can be done in the home or during individual sessions with parents and children at a family support center or other appropriate setting. This intervention can include videotaping the parent-child interaction and giving positive feedback to the parents. (Z) Triple-P -Positive Parenting Program. The Contractor shall utilize Triple-P as appropriate with the families who engage in the family assessment and engagement path of service delivery and according to the guidelines set forth by CA. Triple P is amulti-level set of parenting interventions that primarily targets the treatment/prevention of emotional/behavioral disorders in children, but also focuses on the prevention of other negative outcomes such as child maltreatment and juvenile delinquency. Range of Interventions. Level One provides brief information resources such as tip sheets and videos. Levels Two and Three include brief targeted interventions (for specific behavior problems) offered by primary care practitioners. Levels Four and Five are more intense, targeting broader family issues such as relationship conflict and parental depression and stress. Triple P targets five developmental periods from infancy through adolescence and aims to help parents create a safe, engaging, and positive learning environment for their children, use assertive discipline, have realistic expectations, and take care of oneself as a parent. f. Toolbox. The Contractor may also utilize any of the following assessment and/or screening tools below on an as needed basis as appropriate. (1) Nursing Child Assessment Satellite Training (NCAST) (a) Feeding and Teaching Assessments DSHS Central Contract Services 2046CS Early Family Support Services - EFSS (6-8-10) Page 14 (b} Community Life Skills Scale (GCBs} (c) Difficult Life Circumstances (DLC) (d) Network Survey (2) Ages & Stages Questionnaires (ASQ) (3} The Injury Prevention Program (TIPP) -Framingham Safety Survey (4) Denver Developmental Screening Tool II - DDST II (5) Edinburough Depression Scale g. Implementation of Service Ptan. The Contractor shall provide direct intervention services for the family, refer the family to other community service providers., or assist the family in obtaining concrete services to reduce risk of abuse and neglect of children in the home and to address goals in the family's service plan. Per Special Terms and Conditions, section 6 "Consideration", the EFSS Contractor shall first seek community resources to provide concrete services that are available at no cost to the client before EFSS funds are expended. h. Intensity of Services. The intensity of family contacts is dependent upon the service plan of the family. Contact with the family is expected to be at least monthly. i. Prenatal and Substance Abuse Referrals. (1) The Contractor may receive referrals based on the Children's Administration prenatal and substance abuse policy. In order to qualify for a referral to the Contractor under this policy, the following must occur: (a) The newborn has been identified as AFFECTED by substance(s) or has withdrawal symptoms resulting from prenatal substance exposure AND (b) Known risk factors indicate a low risk or moderately low risk of imminent harm. (2) In the cases referred under this policy the Contractor shall attempt to engage the family in the in-home services pathway. At a minimum, the Contractor shall conduct a Plan. of Safe Care that includes at a minimum the following: (a) Medical care for the newborn (b) Safe housing (c) A plan of child care if the parent(s) is employed or in school (d) A list of phone numbers and contacts for the parent(s) to call, including i. Emergency care for the newborn ii. Help with parenting issues DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 15 iii. Help during a crisis (e) A referral for the parent to necessary services (f) A referra{ to other resources that may be of support. (3) The Contractor shall follow the same reporting requirements found in Section 13. Reports. j. 90-Day Reviews. The Contractor shall meet with the family and complete a case review every 90 days to determine: (1) Case progress; and (2) Continuation of EFSS services 13. Reports. a. The Contractor shall submit the following reports for the following service interventions on the form(s) provided by CA: (1} Short Term and Service Referral Intervention (a) Monthly Report. The Contractor shall include information regarding the families served in the Monthly Report as provided by CA. (b) Exit Summary. The Contractor shall complete the Exit Summary as provided by CA upon case closure or when returning a case to CPS. The Contractor shall include at a minimum the following information in the Case Summary section of the Exit Summary: i. Services family was offered, referred to or given; ii. Services family participated in; iii. Concrete services offered or received; iv. Length of time family participated; and v. Family's willingness to work with provider. (2) In Home Services (a) Monthly Report. The Contractor shall include information regarding the families served in the Monthly Report as provided by CA. (b) 90-Day Review. The Contractor shall complete a 90-Day review as provided by CA every 90 days as long as the family is served by the Contractor. The Contractor shall include a justification for continuation of services and shall obtain approval from the local or regional gatekeeper for continuation of services. (c) Exit Summary. The Contractor shall complete the Exit Summary as provided by CA upon case closure or returning a case to CPS. The Contractor shall include at a minimum the following information in the Case Summary section of the exit summary. i. Services family was offered, referred to or given; DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 16 ii. Services the family participated in; iii. Concrete Services offered or received; iv. Length of time family participated; v. Omaha System Knowledge, Behavior and Status entry and exit scores for the EFSS Pathways or other areas identified in the Omaha System and issues in the family's case plan, also known as the family's Outcomes; and vi. Ongoing recommendations for the family. 14. Reporting Procedure. a. The Contractor shall submit the following monthly reports, in a format prescribed by CA: EFSS Contractor Re orts Submit to: Due Date • EFSS Monthly Report 1 copy to EFSS regional liaison By the 15th of the month for [Attention: Peggy Lopez (regional services provided in the liaison) previous month Children's Administration P.O. Box 45714 Olympia, WA 98504-5714] 1 copy to the local liaison [Attention: EFSS (local liaison) Children's Administration 915 Sheridan, Suite 201 Port Townsend, WA 98368] 1 copy to regional billing person [mail with A-19 to address under Billing section • 90 Day Review 1 copy to the local liaison By the 15th of the month for • Exit Summary [at address above] services provided in the revious month b: Additional Data DSHS may request additional measurable service and outcome data for services provided. In the event DSHS so requests, DSHS commits to work with the Contractor to develop data elements. If so requested, the Contractor agrees to provide data collection in a manner prescribed by DSHS. DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 17 EXHIBIT B PROGRAM REQUIREMENTS Early Family Support Services (EFSS} ORGANIZATION OF PROGRAM REQUIREMENTS 1. Qualification Requirements a. Professionals and Supervisory Staff b. Paraprofessionals c. Exceptions for Required Staff Qualifications 2. Licensing or Statutory Requirements 3. Required License in Good Standing 4. Degree Requirements 5. Staff and Subcontractor Training 6. Annual EFSS Provider Meetings 7. Evaluation of Contractor 8. Background Checks 9. Health and Safety of DSHS Clients 10. Corporate Punishment Prohibited 11. Smoking Prohibited in Presence of Client Children and Foster Youth 12. Transportation 13. Culturally Relevant Services 14. Interpretation and Translation 15. Confidentiality -Additional Requirements 16. Records a. Client Records b. Administrative Records c. Personnel and Subcontractor Records 17. Auditing and Monitoring 18. Operating Procedures 19. Office of the Family and Children's Ombudsman The Contractor shall comply with alf program and other requirements for providing services under this Contract, as set forth below. Qualification Requirements. The Contractor shall ensure that employees, subcontractors, and/or volunteers providing services to DSHS clients under this Contract have the following minimum qualifications: a. Professionals and Supervisory Staff (1) Professional and supervisory staff shall have the following minimum qualifications: (a) Masters degree in Social Work or a Master's degree in social or behavioral science or closely allied field, which qualifies them to provide counseling services to individuals, families or groups; OR DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 18 (b) A Bachelor's degree in social work or behavioral science or closely allied field, AND 2 years of direct. casework experience working with children and families, OR (c) Licensed by the State of Washington as a Registered Nurse. (2) Contractors are encouraged under this Contract to use professional staff-time to complete assessments, service plans, exit summaries and supervise paraprofessional staff. b. Paraprofessionals Paraprofessionals shall be closely supervised by professional staff and shall have the following minimum qualifications: • Associates degree in a social service related field. c. Exceptions for Reauired Staff Qualifications The Contractor shall obtain written approval from the CA Headquarters EFSS Program Manager for all exceptions to the professional staffing qualifications required under this Contract by submitting the following information to the address listed below; • Documentation of the individual's credentials • Position description for which the exception is being requested. DSHS/Children's Administration Attention: EFSS Program Manager PO Box 45710 Olympia, WA 98504-5710 2. Licensing ar Statutory Requirements a. The Contractor shall meet or exceed all minimum licensing, certification or registration requirements or other requirements as required by statute. b. When licensing, certification, registration or other statutory requirements differ from contract requirements, the Contractor shall meet whichever requirement imposes the higher standard. Any variance from such requirements shall require a licensing waiver from the issuing agency 3. Required License in Good Standing. a. ff the Contractor or any of the Contractor's staff are required to be licensed, certified, or registered to provide any of the services under this Contract, the required license, certification or registration must be in good standing at all times during the term of the Contract. b. In the event that a required license, certification, or registration is suspended, or has any limitations or restrictions are placed on it, the Contractor shall immediately notify the DSHS contact person listed on page 1 of this contract. 4. Degree Requirements. The Contractor shall ensure that any degrees required of the Contractor or the Contractor's staff under this Contract, or by statute, shall meet the following requirements before the Contractor shall provide services under this Contract: DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 19 a. The degree must be awarded following successful completion of a required course of instruction undertaken by the recipient of the degree; b. The degree must be awarded by a public or private 4-year or 2-year college, university, community college, trade or vocational school, or other institution of higher education in the United States that is accredited by the Council for Higher Education Accreditation (CHEA) or an accreditation organization recognized by the Council for Higher Education Accreditation, or by one of the following regional accreditation boards for the United States: (1) MSA - Middle States Association (2) NWCCU -Northwest Commission on Colleges and Universities (3) NCA - North Central Association of Colleges and Schools (4) NEASC -New England Association of Schools and Colleges (5) SACS -Southern Association of Colleges and Schools (6} WASC -Western Association of Schools and Colleges c. If the degree has been awarded by a tribal college, university, community college, trade or vocational school, it must be accredited by one of the above regional accreditation boards or other accreditation organization recognized by the American Indian Higher Education Consortium, which may be accessed at: www.aihec.orq. d. If the degree has been awarded by a foreign educational institution outside of the United States, it must be qualified in the country in which it is located to provide the course of instruction leading to that degree, and must be accredited by an accreditation organization recognized as such in the country in which it is located or recognized by the Council for Higher Education Accreditation. The Council for Higher Education Accreditation (CHEA) is located at One Dupont Circle NW, Suite 510, Washington,. DC 20036-1135 and may be accessed at: www.chea.org. e. Failure to comply with the degree requirements of this section shalt be grounds for termination of this Contract. 5. Staff and Subcontractor Training. a. HUB Training. The Contractor shall meet with locally designated training teams on at least a quarterly basis. HUB Training is designed to assist EFSS workers in areas such as Assessment, Screening, and Training Principals. Training teams will work together and with the HUB Leader to prioritize training needs. HUB Leaders will report to the CA program manager listed in Section 1.c. above with the names of individuals participating and the topics covered. HUB Leaders will be selected based on their qualifications, skills, and leadership abilities. The HUB Training may include a combination of the following: (1) Case Review and Scoring using the Omaha System to work on inter-rater reliability (2) Training on screening tools, such as those listed in the Statement of Work Section 12 under "Toolbox". DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 20 (3) Training on Triple P, Positive Parenting Program (4) Motivational Interviewing (5) Other training as determined by HUB Leaders (6) Other training as recommended by CA Mandated Reporter Training. The Contractor shall ensure that all current staff view the video "Making a CPS Referral: A Guide for Mandated Reporters" within 30 days of the effective date of this Contract and that all future employees view the video within two (2) weeks of initial employment. After viewing, each employee shalt sign and date a statement acknowledging his or her duty to report child maltreatment, and the Contractor shall retain the signed statement in the employee's personnel file. If staff have viewed the video within the last three (3) years, they shall be considered as having satisfied this requirement provided the Contractor has the employee's signed statement on file. The Contractor shall either obtain a copy of the video from DSHS, or access the video online at the following address: http~//www1 dshs.wa.gov/ca/pubs/pubcats.asp?cat=Multi-Media. 6. Annual EFSS Provider Meetings. It is expected under this Contract that, at a minimum, one Contractor representative shall attend annual EFSS provider meetings. 7. Evaluation of Contractor. a. DSHS may evaluate the Contractor's performance during the term of the Contract. Areas of review may include, but are not limited to, the following: (1) Face to face contacts are completed on 85% of ail families referred by CA, less those cases that were returned to CPS due to inappropriate referrals; (2) 60% of referred families participate in one or more services outlined in the family service plan; (3} Family Outcomes as documented in the Omaha System; (4} Reports required under this contract are complete and submitted in a timely manner; (5) Families are referred to appropriate community resources; and (6) EFSS direct service staff participation in CA training and training HUBS. b. If the Contractor fails to meet any of the performance measures, DSHS may terminate this Contract. 8. Background Checks. a. This requirement applies to any employees, volunteers and subcontractors who may have unsupervised access to children served under this Contract. b. This requirement does not apply to currently licensed foster parents who are affiliated with the Contractor. Licensed foster parents are subject to the criminal history background provisions associated with obtaining and maintaining a current foster license. c. The Contractor shall ensure a criminal history background check pursuant to RCW 43.43.832, 43.43.834, RCW 43.20A.710 and WAC 388-06 has been completed through DSHS for all current employees, volunteers, and subcontractors, and that a criminal history background check shall be DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 21 initiated for all prospective employees, volunteers and subcontractors who may have unsupervised access to children served under this contract. d. The Contractor shall assist in obtaining additional state or national criminal history and/or child abuse/neglect history, if requested by DSHS. e. The Contractor shall ensure that no employee, volunteer or subcontractor, including those provisionally hired pursuant to RCW 43.43.832(7), has unsupervised access to children served under this contract, until a full and satisfactory background check is completed and documentation, qualifying the individual for unsupervised access, is returned to the Contractor. 9. Health and Safety of DSHS Clients. In the delivery of services under this Contract, children's health, safety and well-being shall always be the first concern of the Contractor. a. If the Contractor determines that there are additional health and safety concerns, suspected substance abuse, or other presenting problems which were not stated in the CA referral, the Contractor shall immediately report this information to the referring CA social worker and, if appropriate to CPS Intake. The Contractor shall follow such verbal notification by written notification within 24 hours to the CA social worker and to CPS Intake. b. Contractors are mandated reporters under Chapter 26.44.030 RCW. The Contractor shall immediately report all instances of suspected child abuse and neglect to (1) Child Protective Services (CPS) Intake and (2) the referring CA social worker. The Contractor shall follow verbal notification by written notification within 24 hours to the CA social worker and to CPS Intake. c. CPS Intake shall make the determination of whether the referral constitutes an allegation of child abuse or neglect that shall be accepted for investigation, as a possible licensing compliance issue, or as a matter of "information only". d. Written notification required by the Contractor shall include notification by fax or by secure a-mail. 10. Corporal Punishment Prohibited. Corporal punishment of children in the Department's care or custody is prohibited. Gorporal punishment is any act which willfully inflicts or causes the infliction of physical pain on a child. The Contractor, and the Contractor's agents and employees, shall not administer corporal punishment to children served under this Contract. 11. Smoking Prohibited in Presence of Client Children and Foster Youth. Smoking in the presence of client children is prohibited including, but not limited to, the following circumstances: a. When transporting client children under age 18 and foster youth 18 to 21 years of age; b. When there is direct contact with client children under age 18 and foster youth 18 to 21 years of age, such as talking with a child or accompanying a child, even when in a public place where smoking may otherwise be permitted. 12. Transportation. a. The Contractor shall only provide transportation that is safe, reliable, and in conformance with state and federal safety laws. Specifically, that: DSHS Central Contract Services 2046CS Early Family Support Services - EFSS (6-8-10) Page 22 b. Drivers shall be age 21 or older, have a current valid driver's license for the classification of motor vehicle operated, have no history of DWI violations, and have proof of liability insurance. c. Drivers shall at all times comply with the child passenger restraint requirements of RCW 46.61.687 when transporting children or providing transportation to children sensed under this Contract. Current child passenger restraint requirements may be accessed at http://www.800bucklup.orq/. d. Driver and/or other staff accompanying clients in the motor vehicle shall have current first aid and cardiopulmonary resuscitation (CPR) training. e. Motor vehicle is maintained in safe operating condition. f. Number of passengers does not exceed the seating capacity of the motor vehicle. g. Motor vehicle is equipped with appropriate safety devices and individual seat belts which shall be used when the vehicle is in motion. h. The Contractor shall not transport DSHS clients under this contract unless the Contractor has Business Auto Policy insurance coverage. 13. Culturally Relevant Services. The Contractor shall provide appropriate, accessible, and culturally relevant services to clients and their families. Service delivery shall be culturally competent and responsive to each client's cultural beliefs and values, ethnic norms, language needs, and individual differences. Contractors are encouraged to employ a diverse workforce that reflects the diversity of their clientele and the community. The Contractor shall have a written recruitment policy which demonstrates that the Contractor is an equal opportunity employer. 14. Interpretation and Translation. a. The Contractor shall provide Limited English Proficient (LEP) clients with certified or otherwise qualified interpreters and translated documents. b. The Contractor shall provide deaf, deaf-blind, or hard of hearing clients with the services of a certified sign language interpreter. c. Interpreter and translation services shall be provided at no cost to the client. Alf interpreter and translation costs shall be the financial responsibility of the Contractor. These costs are included in the contracted rate. d. Extraordinary costs, which create an undue hardship for the Contractor in providing interpretation and/or translation services to an individual client, may be reviewed and addressed for supplemental reimbursement by the CA Regional Administrator or designee on a case by case basis. 15. Confidentiality -Additional Requirements. This Contract imposes the following additional requirements to the section titled Confidentiality, set forth as one of the General Terms and Conditions of this Contract: a. Consent by Minor. The Contractor shall not use, publish, transfer, sell or otherwise disclose any Confidential Information of a minor except as provided by law or with the prior written consent of the minor's parent, legal representative or guardian. If a child is a dependent of Washington State, then prior written consent must be obtained from DSHS. b. Encrypted Email Account. The Contractor shall use an encrypted email account for electronic DSHS Central Contract Services 2046CS Early Family Support Services - EFSS (6-8-10) Page 23 submissions which contain Confidential, and Personal Information, as defined in the General Terms and Conditions. Information regarding encrypted email accounts can be obtained at CA's website, located at: http://www.dshs.wa.c~ov/ca/partners/intro.asp. 16. Records. a. Client Records The Contractor shall maintain individual client records and shall promptly submit to DSHS a copy of such records upon request. At a minimum, individual client records must include: (1) CA Intake Referral Summary Report; (2) Additional referral information, if applicable; (3) Assessment and Family Service Plan; (4) Omaha System Knowledge, Behavior and Status (KBS) Scores; (5) 90 Day Reviews; (6) Exit Summary; (7) Clinical consultation log; (8) Concrete Service expenditures; and (9) Contacts with the family to include: date of contact, name(s) of member(s) present, and charting notes. b. Administrative Records The Contractor shall retain the following administrative records: (1) Community Resource Directory that lists: name of agency, address, telephone number, description of available resources and supports for families; (2} Monthly Reports; (3) Fiscal records that shall substantiate costs charged to DSHS under this contract; (4) Audits, license review, contract monitoring and corrective actions required and action taken; (5) Documentation of all audits, license reviews, contract monitoring reports, and corrective action reports and actions taken. Documentation of all costs associated with service provided under this Contract; (6) Recruitment policy which demonstrates that Contractor is an equal opportunity employer; (7) Personnel policy reflecting CA policy requirements re "Smoking Prohibited in Presence of Client Children and Foster Youth", as stated above in Section 9; (8) A copy of any subcontract or other agreement for subcontracted services and the provider's qualifications; DSHS Central Contract Services 2046CS Early Family Support Services - EFSS (6-8-10) Page 24 (9} Copy of the Certificate of Insurance for each subcontractor; and (10} Protected group data: (a} A list of current staff by position that addresses date of birth, sex, and identified protected group status, including race, Vietnam Era Veteran, Disabled Veteran, and person of disability. (b) A list of all clients served that addresses date of birth, sex, and race. When collecting protected groups data, the Contractor shat! inform staff and clients that (?) the furnishing of the information is entirely voluntary,' (2) the refusal to furnish the data shall not have adverse effects: c. Personnel and Subcontractor Records The Contractor shalt retain the following records on (1 }all of Contractor's staff and employees, whether full-time or part-time, (2) volunteers, and (3} any subcontractor's staff and employees who may have contact with DSHS clients in performing duties or providing services under this Contract: (1) DSHS criminal history background check approval; (2} Any other criminal history background checks; (3) Current license(s), registration(s), or certification(s) to practice in the state of Washington and/or in the state in which services are provided, as applicable; (4) Proof of degree(s), if required, and transcripts from college or other school awarding any degree(s) required under this Contract for service provision; (5) Documentation of academic history and credentials, as applicable; (6) Employment and experience history; (7) Job description; (8) Annual performance evaluations; (9) Training records, as applicable; (10) HUB Training Participation; (11) Hours worked and payment records; (12) Proof of driver's license and automobile liability insurance, if staff or subcontractor provides transportation to DSHS clients. (13) Staff training log; (14) Signed statements to adhere to confidentiality of client information.; (15) Signed statements acknowledging duty to report child maltreatment; and (16) Copy of each signed subcontract or other agreement for any subcontractors. 17. Auditing and Monitoring. a. If the Contractor is required to have an audit or if an audit is performed, the Contractor shall forward a copy of the audit report to the DSHS Contact listed on Page 1 of this Contract. DSHS Central Contract Services 2046CS Early Family Support Services - EFSS (6-&10) Page 25 b. If federal or state audit exceptions are made relating to this Contract, the Contractor must reimburse the amount of the audit exception, and any other costs including, but not limited to, audit fees, court costs, and penalty assessments. c. The Contractor shall be financially responsible for any overpayments by DSHS/CA to the Contractor. The Contractor shall be financially responsible for any audit disallowances resulting from a federal or state audit which resulted from an action, omission or failure to act on the part of the Contractor. d. DSHS may schedule monitoring visits with the Contractor to evaluate performance of the program. The Contractor shall provide at no further cost to DSHS reasonable access to all program-related records and materials, including financial records in support of billings, and records of staff and/or subcontractor time. 18. Operating Procedures. a. In collaboration with CA, the Contractor shall develop written operating procedures, which set forth procedures for the day-to-day operation and conduct of activities under this Contract. Such procedures must be in accord and consistent with, and shall not conflict with, the provisions of this Contract. The written operating procedures shall address: (1) Referral process steps; (2) Communication links (contact persons); (3) Case updating requirements; (4) Case termination and extension procedures; (5} Scheduling process; (6) Training collaboration, if any; (7) Report and feedback process; (8) Emergency procedures. b. The Contractor shall submit a copy of the written operating procedures to the DSHS Contact identified on Page 1 of this Contract. c. The Contractor and CA shall each retain a copy of the written operating procedures. 19. Office of the Family and Children's Ombudsman. a. The Office of the Family and Children's Ombudsman (OFCO) shall have the same right of access to clients as DSHS. b. The Contractor shall release records relating to services provided to youth that are dependent under Chapter 13.34 RCW to the OFCO. The Contractor can release records without the consent of a dependent youth's parent or guardian or the youth if the youth is under the age of 13 years, unless law otherwise specifically prohibits such release. c. The Contractor shall notify the CA headquarters Program Manager when the OFCO makes a request for records. DSHS Central Contract Services 2046CS Early Family Support Services - EFSS (6-8-10) Page 26 EXNtBIT C BUDGET Early Family Support Services (EFSS) AGENCY: Jefferson County Public Health PROGRAM: EFSS PERIOD OF PERFORMANCE: July 1, 2010 -June 30, 2011 ACTIVITY (not limited to the items below) Please add FTEs - Budget Request footnotes to the budget section as needed. Percent for FY11 PERSONNEL (Direct Admin Costs) Names: Quen Zorrah $13,129 Denis Langlois $13,572 Fringe $6,966 TRAVEL (registration, ferry) $440 LODGING (hotel) $283 PER DIEM (food) $150 OTHER DIRECT COSTS MUST BE PROGRAM SPECIFIC Equipment Supplies (includes curricula) $100 Professional services $480 Other (use as many lines as needed) TOTAL DIRECT. CHARGES $35,120 INDIRECT CHARGES (NOT TO EXCEED 10%) $3,512 (see attachment & use as many lines as needed) TOTAL INDIRECT CHARGES $3,512 GRAND TOTAL $38,632 DSHS Central Contract Services 2046CS Early Family Support Services -EFSS (6-8-10) Page 27