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HomeMy WebLinkAboutEnironmental Health TechnicianJEFFERSON COUNTY Job Description Job Title: Environmental Health Technician Department: Environmental Health Department Reports To: Environmental Health Director FLSA Exempt: NO Union: UFCW BBP: Potential HIP AA: Level 4 Salary Level: Grade 23 Location: Public Health/Environmental Health Department Approved By: Human Resources Manager�— Approved Date: May, 2017 SUMMARY: Provides technical support for all environmental health programs including Food Safety, On-site Sewage, Solid/Hazardous Waste, Zoonotic Disease, Living Environment and Drinking Water programs by performing a wide variety of activities necessary to assist with program administration including filing, database entry, correspondence, developing internal protocols and procedures for paperwork flows by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Responds to all inquiries regarding on-site sewage systems, food safety, drinking water and solid hazardous waste from e-mail, telephone calls, and in-person encounters. Provides technical support to all Environmental Health Specialists in all program areas. Uses knowledge of various programs to insure departmental software processes are well coordinated and uses knowledge to effectively work with customers on program problems and inquires. Assists Environmental Health Specialists with the "in office" review of plans and/or permits related to on- site sewage system design and installation. Assists Environmental Health Specialists with the development of program related educational materials and conducting of public meetings and/or educational events. Performs literature and file reviews, and inputs data into the environmental health database to assess trends in pollution levels affecting public health. Assists with the administration of Federal, State and local contracts and grants. Creates and maintains files for a number of administrative processes including, but not limited to, permits. Files permits according to a prescribed breakdown and is responsible for upkeep of files and moving old files to records and new categories. Creates new files, tables, and changes fees, and other applicable categories of relational data necessary to update permit plan software. Accurately transcribes data from applications and reports into electronic and typewritten data files Maintains a high standard of quality in all work. Jefferson County Job Description: Environmental Health Technician Page 2 of 4 Maintains, audits, and proofs records, distributes permits as issued. Using standard procedures, independently follows up on applications and other materials requiring action on a prescribed basis until eventually resolved; maintains record keeping systems to do so. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. COMPETENCY: To perform the job successfully, an individual should demonstrate competency in the following: Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Design - Generates creative solutions; Uses feedback to modify designs; Applies design principles. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics. Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback. Cost Consciousness - Works within approved budget; Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment -free environment. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Strategic Thinking - Adapts strategy to changing conditions. Judgment - Supports and explains reasoning for decisions. Planning/Organizing - Prioritize and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Completes work in timely manner. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. Jefferson County Job Description: Environmental Health Technician Page 3 of 4 QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associates Degree (A.A. or A.A.S.) in natural sciences or environmental technology and one (\) year of experience working in a private or public sector in environmental, health, natural resources, ecology or related environmental health position; OR 3 years of experience working in a public sector environmental, health, natural resources, engineering, ecology or related field; or equivalent combination of education and experience. Experience working in public health or for a public health related agency preferred. LANGUAGE SKILLS Ability to read, analyze, and interpret general environmental health periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, professional correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to apply mathematical concepts such as adding, subtracting, multiplication, division, and geometry. Ability to apply mathematical operations to such tasks as determining spatial distances. REASONING ABILITY Ability to define problems collect data, establish facts and draw valid conclusions. Ability to interpret an extensive array of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. COMPUTER SKILLS To perform this job successfully, an individual must be proficient in MS Word, word processing software; MS Excel, spreadsheet software; MS Access, database software; Internet Explorer, internet software; Outlook, E-mail software; and GIS software. CERTIFICATES, LICENSES, REGISTRATIONS Valid Washington State Driver's License OTHER SKILLS AND ABILITIES Self -motivated to complete required deadlines while simultaneously completing other tasks. Proficiency in handling multiple, unexpected interruptions on an ongoing basis which pertain to the ability to create time for necessary tasks. Ability to use standard office machines such as computer, photocopier, and calculator. Proficient typing key boarding skills. Ability to establish and maintain effective working relationships with officials, staff, and the general public, to work in within the team, and to creative problem solve with others. Ability to grasp new techniques and deal with rapid changes in events. Willingness to effectively utilize continuing education opportunities and to stay abreast of new developments, techniques, computer Jefferson County Job Description: Environmental Health Technician Page 4 of 4 programs, equipment, etc., used in the performance of the position. Learn and understand standard policies and procedures of a variety of departments. Ability to remain calm and productive in stressful situations, mediation and negotiation skills are helpful. Skill in dealing with the public, developers, management, staff, and representatives of other agencies in a pleasant manner. Acquire basic knowledge to read legal documentation, plat maps, survey records, and other technical maps. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. CAREER LADDER POSITION: This position is not part of a career ladder.