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HomeMy WebLinkAbout2017 Admin Performance Measures-PlannedJefferson County Public Health – Planned Performance Measures 2017 Department Administration [1] PROGRAMS: Administration, Public Records Requests, Local Capacity Development Funds, Assessment MISSION: The mission of the Administration and Finance Division is to provide excellent internal and external customer service, provide strategic budgeting with vision for sustainable funding, and minimize the risk to the department with effective policies, procedures, and trained staff. Goal Objective Task Performance Measure 2014 2015 2016 Projected 2017 Planned Goal 1: Provide complete financial and administrative support to departments Assure funding sources are maximized Renew existing contracts and assist with application process for all grants # total grants (federal & state) 39 56 56 57 Leverage Contracts-Professional Service Agreements, MOU’s, for maximum program effectiveness # total contracts 187 188 188 188 Bill other sources; Medicaid, Private Insurance, Clients/Customers % of Community Health (clinic) budget funded by fees 25.13% 22.36% 18.71% 19.55% % of Environmental Health budget funded by fees 30.27% 29.54% 38.91% 71.82% Goal 2: Conduct duties of PH to the benefit of other agencies & the community Provide services to other agencies and community Supply certified birth and death records to requesters in a timely manner # of certified birth certificates issued 326 443 # of certified death certificates issued 1,868 1,742 Provide Assessment/Data Evaluation Collect, evaluate, and present data to boards and committees # of boards and committees supported directly or indirectly 10 10 10 10 Assure response to public record requests Maintain admirable response system for public records requests; replying in a timely manner to all requests # of public record request received 326 281 280 347 Present current PH information and education material to JC residents Maintain the department website # of press releases posted 36 45 45 45 # of other items posted (education material, JCPH performance measures, misc. information, etc.) 590 625 625 625 Jefferson County Public Health – Planned Performance Measures 2017 Department Administration [2] Goal Objective Task Performance Measure 2014 2015 2016 Projected 2017 Planned Goal 3: Produce high quality work to generate clear outcomes Streamline existing data, systems, and procedures Fully implement EMR system # of client and service data reports generated using e-MDs 1,156 1,985 1,850 1,917 Purchase and install inventory module to work with new EMR Pass/Fail Purchased Barcode Scanners & rec’d free inventory app from King County Replaced free inventory app from King County Fully implement new inventory application system, ASAP Goal 5: Standardize community messages from JCPH Increase awareness and trust in community using standardized logo, letterhead, signs, and website Form new outreach team and identify goals and events # of outreach activities completed 13 28 13 13 Goal 4: Improve and streamline grant billing, reporting, and tracking Review/update the Grants Policy and Procedures Maintain grant tracking spreadsheet to monitor status of all grants % of grants reviewed and up to date 100% 100% 100% 100% Track revenue and expense transactions with multiple levels of coding Supply grant, division, and department level reports to managers and program leads # of reports provided to managers and program leads 1,404 1,270 1,440 1,440 Reduce/eliminate coding errors # of errors resulting in coding corrections - monthly invoices 52 19 60 20 # of errors resulting in coding corrections - monthly payroll 64 148 200 150 # of errors resulting in coding corrections - monthly revenue transactions 49 29 30 30 Jefferson County Public Health – Planned Performance Measures 2017 Department Administration [3] Goal 6: Assure federal/state guidelines are met Track grant deliverables, contractual agreements Ensure all audits/reviews of federal/state grants are passed with no findings # of findings 0 0 0 0 Participate in statewide conference calls and attend training to maintain knowledge of grant requirements # of webinars, conferences, and trainings attended 26* 22 20 20 *includes conference calls SUMMARY OF KEY FUNDING/SERVICE ISSUES FOR 2017: Staffing changes in 2016 came with unexpected costs. The 2017 budget is dependent upon a change in the county general fund contribution, which will provide assistance to three divisions in the department. In 2014, a reorganization of the Department Administration occurred when three employees ended their employment. Budget restraints made it necessary to reduce staff. Doing so created more errors in certain areas within the financial and support staff teams. In 2016, three major programs funded by grants required approximately 100 coding corrections. This was not due to administration staff, but in order to provide adequate documentation of appropriate use and accountability. In order to reduce errors, continue to ensure all federal and state audits have no official findings, and provide management and program leads with reports and other documentation necessary to track their budgets and grants, .175 FTE was added in July, 2016.