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HomeMy WebLinkAbout110419_ca06 Consent Agenda JEFFERSON COUNTY BOARD OF COUNTY COMMISSIONERS CONSENT AGENDA REQUEST TO: Philip Morley, County Administrator FROM: Patty Charnas, Director, Dept. Community Development DATE: November 4,2019 RE: Amendment to Professional Services Contract for Demarche Consulting Group STATEMENT OF ISSUE: This to request approval for an amendment to the professional services contract for Demarche Consulting Group for additional time and scope of services to provide Interim Leadership for the Department of Community Development. ANALYSIS: The Department of Community Development ("DCD") is experiencing extended vacancy in several positions and notably high turnover in the Planning Manager position and a recent vacancy in the Planning Supervisor position. In addition,the Board of County Commissioners (BoCC) approved Resolution 17-19 establishing a regulatory reform program that specifically directed DCD to work on streamlining and simplifying the County Code, particularly in the areas of type 1-land use and environmental planning. Also effecting DCD is the migration and upgrades to a new, modern permitting system. Demarche Consulting Group has begun a chartering process involving all DCD staff and that process is furnishing positive results and helping build team interdependent accountability. It is clear that organizational change will also help strengthen the charter and DCD team development. The DCD Director has decided to merge current planning and building functions of the department which will be ultimately led by a newly-hired Chief Building Official. In the interim, for six months (from November 2019 through April 2020) this new division will be managed by Dr. Linda Paralez of Demarche Consulting who will assist this change, continue the charter work and provide support for other ongoing process improvements. FISCAL IMPACT: This proposal will have a fiscal impact of$97,760. This expense will span both 2019 and 2020 budgets. Community Development is expected to be able to cover the additional expense in Consent Agenda 2019 and 2020. Evaluation of the budget in the first quarter of 2020 for general fund supplemental may be needed. RECOMMENDATION: Approve the Amendment to the Professional Services Contract with Demarche Consulting Group to extend the time and provide additional services. DEPARTMENT CONTACT: Patty Charnas, Director, Department of Community Development ATTACHMENTS: Contract Review Sheet Demarche proposal inclusive of Project Budget REVIEWED BY: ��� /0/)9 Philip Morleyounty Administra Date SUPPLEMENT NO. 1 - PROFESSIONAL SERVICES AGREEMENT FOR DEMARCHE CONSULTING GROUP The Professional Services Agreement For Demarche Consulting Group, by Jefferson County and the Demarche Consulting Group, executed on July 15, 2019 for Leadership and Team Development: Jefferson County Community Development (the Agreement), is hereby amended as described in this Supplement No. 1. A. Section 1. Project Designation of the Agreement is hereby amended as follows: 1. Project Designation. The Contractor is retained by the County to perform the following Project: “Leadership and Team Development Jefferson County Community Development Department.” In addition the contractor is retained to provide “Interim Leadership Services” pursuant Supplement No. 1. B. Section 2. Scope of Services of the Agreement is hereby amended as follows: 2. Scope of Services. Contractor agrees to perform the services identified on Exhibit “A” pages 7 -9 in the attached hereto including the provision of all labor. Contractor also agrees to perform the Interim Leadership Services as identified on Exhibit “B”. C. Section 3. Time of Performance of the Agreement is hereby amended as follows: 3. Time for Performance. This Agreement shall commence upon final approval and continue through until completion of all tasks. Work performed consistent with this Agreement during its term, put prior to the adoption of this Agreement, is hereby ratified. The Contractor shall perform all Leadership and Team Development Jefferson County Community Development Department services pursuant to this Agreement as outlined in Exhibit “A”. For Interim Leadership Services as provided in Supplement No.1, work th shall commence on November 4, 2019 through April 30, 2020. Time is of the essence in the performance of this Agreement. D. Paragraph a. of Section 4. Payment of the Agreement is hereby amended as follows: a. Payment for the Leadership and Team Development Jefferson County Community Development Department work provided by Contractor shall be made as provided on Exhibit “A” for Leadership and Team Development page 10 attached hereto, provided that the total amount of payment to Contractor shall not exceed $46, 960 without express written modification of the Agreement signed by the County. Payment for the Interim Leadership Services shall be made as provided on Exhibit B, attached hereto, provided that the total payment to contractor for Interim Leadership Services shall not exceed $97,760 without express written modification of the Agreement signed by the County. E. All other provisions of the Agreement as adopted on July 15, 2019 remain in effect except as expressly modified by this Supplement No. 1. F. Supplement No. 1 shall take effect immediately upon execution by all parties. Supplement No. 1 – Demarche Consulting Group Page 1 of 2 DATED this ____1st day of November, 2019. JEFFERSON COUNTY DEMARCHE CONSULTING GROUP BOARD OF COMMISSIONERS __________________________________ __________________________11/1/2019 Kate Dean, Chair Date ______ Linda Paralez, Ph.D., President Date __________________________________ David Sullivan, Commissioner Date __________________________________ Greg Brotherton, Commissioner Date SEAL: ATTEST: __________________________________ Carolyn Galloway Date Deputy Clerk of the Board Approved as to form only: __________________________________ Philip C. Hunsucker Date Chief Civil Deputy Prosecuting Attorney Supplement No. 1 – Demarche Consulting Group Page 2 of 2 EXHIBIT B Interim Leadership and Team Development Support Jefferson County Department of Community Development 9/30/19 Contents Problem Statement .................................................................................................................. 22 Availability ................................................................................................................................ 22 Project Scope ........................................................................................................................... 33 For Interim Deputy Director ................................................................................................. 33 Cost Proposal ...........................................................................................................................45 Problem Statement This proposal outlines a modified scope of work to provide interim ‘bridge services’ for the Department of Community Development (DCD) for up through the next six months while the County recruits for a Certified Building Official to assume Deputy Director leadership within DCD. These interim services are particularly needed given a recent departure of a planning supervisor/project manager, and the imminent need for expertise to steward change management and process improvement in conjunction with implementation of EnerGov permitting system in 2019. The entire DCD team has started team-building work with Demarche, creating a first draft charter document that requires some refinement to align their charter purpose with department mission and goals. This work is scheduled to continue with ongoing team- building work through the end of the year. Continuing that investment in maturing team ability to demonstrate accountability, team maturity, and improved interdependent performance is part of a workplan for the Demarche 2019 monthly workplan. This proposal will seek to preserve the goals of the team-building work through accomplishing the needs of the bridge change management, process improvement, and technology implementation work. Availability Linda Paralez proposed acting Deputy Director for DCD: Available to Jefferson County DCD from our Demarche team to serve as Interim Deputy Director for Current Planning and Building is Dr. Linda Paralez who has extensive experience in the land use and building industry, including serving as interim Deputy Director of Snohomish County PDS under Craig Ladiser, Director for 14 months during the hardest parts of the recession (2008), primarily leading operations and finance. Linda also served as Interim Director of the City of Woodinville Community Development Department during a transition in 2007 for several months. She also has served 8 years for the Kitsap County planning commission working through comprehensive plan, critical areas, and shoreline master plan adoptions. Linda and her firm have been the lead consultant on the redesign and process improvements for numerous building and land use organizations including: City of Tacoma (BLUS, PDS), Snohomish County, City of Lynnwood, City of Des Moines, Cowlitz County, City of Woodinville, City of Bainbridge Island, City of Seattle (DCLU, DPD, DSCI, SPU, SDOT, SCL), and City of Shoreline. Linda proposes to be available close to full-time through the end of January 2020. Project Scope For Interim Deputy Director for Current Planning and Building The following outlines the high-level elements of the project scope for change management duties Dr. Paralez will perform in an Interim position as Deputy Director of DCD’s Current Planning and Building through up to the end of April 2020, or until a permanent Deputy Director is hired. These duties are in addition to the scope of duties Linda would perform under the existing Demarche contract:  Provide leadership and project management stability for the current planning and building staff as they: o transition to their new organizational structure  Work with Patty and Jodi to understand financial data and cost of service information so that I can help develop actions to take if deficits remain or grow.  Implement consistent, accountable and accurate timekeeping practices for cost recovery  Support Jodi, Patty, and staff to accomplish DCD’s goals in implementing Energov, such as: o Appropriate Permit migration, o Process improvement goals o Digital transition that eliminates administrative tasks (i.e., copy/scan/route physical permits, reduce and improve customer permit steps). o Improve completeness checks and reduce re-submittals, set goals and monitor first-pass yield. o Concurrent with permit migration, collaborate with Health on new policies and outreach to reduce number of old, backlogged permits. o Create operational policies and standard procedures to improve and streamline where possible processes, redundant conditions, non-value added activities for land use, building permitting, administrative decisions and staff reports. o Automate over-the-counter permits (mechanical and certain tree removal applications) o Reduce digital and physical file storage, reduce public records liability and promote good digital file management habits  Conduct one-on-one coaching sessions with staff as needed to provide support, insight, and direction to sustain alignment with stated ground rules, principles, requirements and expectations. Celebrate progress and guide as needed.  Using existing tools (project lists, Tidemark intake, and workflow, permit issuance) refine project dashboards to provide more visual feedback tools for individual staff so that “by project” progress is more evident and available.  Conduct education about fees and funding as needed and appropriate.  Map business processes, conduct lean mapping sessions, support staff in streamlining work processes, evaluating risk decisions, seeking help, and supporting customers.  Gather feedback from the staff on my performance weekly and provide to Patty. Cost Proposal We understand that our standard rate per hour of $235 makes an interim ‘bridge’ position cost-prohibitive for most organizations, and particularly for rural Jefferson County. Therefore, we have developed a proposal that might be in reach for your consideration as follows, based on performing as Interim Director 4 days per week: Interim Deputy Director (Dr. Paralez) Nov 4 – Nov 26 $4,160 per week $14,560.00 Dec 2 – Dec 20 $4,160 per week $12,480.00 Jan 6 – Jan 31 $4,160 per week $16,640.00 Feb 3 – Feb 28 $4,160 per week $16,640.00 Mar 2 – Mar 27 $4,160 per week $16,640.00 Mar 30 – Apr 30 $4,160 per week $20,800.00 6 MONTH TOTAL $97,760.00 November 1, 2019