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HomeMy WebLinkAboutICC Human Services Team ProposalsLeslie Locke From: Nowak, John<JNOWAK@jeffersonhealthcare.org> Sent: Friday, September 4, 2020 3:21 PM To: Leslie Locke Cc: Ariel Speser; Bob Wheeler; rwheeler@olypen.com Subject: ICC Human Services Team proposals for BOCC Attachments: ICC Human Services Final Proposals Draft Final 09_04_20.docx CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hi Leslie - Here are the Proposals for the IC Human Services Team. Thanks for your consideration. Please let me know if you have any questions or concerns. John Nowak Co -Executive Director for CHIP and Project Management CHIP Jefferson County Community Health Improvement Plan 834 Sheridan I Port Townsend, WA 98368 360-385-2200x2036 1 ICC Human Services Final Proposals Draft From the housing team 1. $50,400.00 Making the American Legion shelter open 24/7 through December The American Legion shelter currently runs staffing at 3 shifts per day, and we are only open from 4pm until 8am each day currently. Most places where unsheltered persons use to congregate during the day are currently closed or have limited capacity, such as libraries, coffee shops, and grocery stores. Due to COVID concerns, the agency can only have a maximum of 37 persons in the American Legion Shelter. (Expansion to the upstairs is not possible.) Being open 24/7 would require additional staffing at another 3 shifts per day, at a cost of $140.00 per shift. September through December is approximately 120 days. That calculates to $50,400.00. The agency would pay for other COVID related expenses to invoice by Oct. 315t deadline, and allow shelter funding to be replenished to see through 24/7 operations this year. The shelter is crucial to a population that has been released from medical care, inpatient treatment, incarceration and so forth. This population is able to comply with rules and regulations pertaining to congregate sheltering and as such, are deserving of a place to stay during the day that is warm and secure. 2. $37,800.00 to provide 1 meal a day to those staying at the American Legion, and other that come to pick a meal (many who live in cars or are couch -surfing.) We have received meals from the hospital at a cost of $7.00 per meals. If we feed 45 people a dinner, for approximately 120 days (Sept -Dec. 2020) the cost would be $37,800.00. The agency cannot guarantee that our usual volunteers, many of whom are in the "high -risk" population can return the basement of the American Legion to prepare and serve meals to guests. Likewise, many of our volunteers were from faith -based organizations that relied on support from their congregates. Given the dramatic changes our faith -based partners have experienced, it is not likely that our volunteers will have the financial resources to donate meals through December. 3. $275,000.00 to open a secondary congregate shelter through winter (from Oct. 2020 until March 31, 2021) Beausite is a campground located in Jefferson County. In previous negotiations with the Board of Beausite, the agency was able to secure a price of $3,500.00 a week for use of the facilities - cabins, shower unit and kitchen/dining area. 10/1/20 to 3/31/21 is 182 days/26 weeks. 26 weeks at $3,500.00 a week is $91,000.00. Staffing is at a rough cost of $140.00 a shift, 6 shifts a day, for 182 days is $152,880.00. That totals $243,880.00. The remaining $31,120 would pay for linens and bedding, cleanings supplies, and transportation costs. Though this facility is far from the city center, the agency would coordinate a way to provide 4x a week trips to town and guests would sign up for utilizing that service. The facility could house 40 persons, at a cost of $38.00 a day ($275,000/182 days/40 people.) The agency would have to rely on donations for meals, but the Beausite facility offers the ability to distance from guests, and increases the likelihood of recruiting volunteers, or food donations. With appropriate food donations, staff and guests could handle meals for the facility. Again, the agency would cover other COVID expenses, replenishing those revenues to allow for payment of this service. The agency would 11Page set about working with partners to select the guests that would like to go to the remote facility and are most likely to be successful in abiding by shelter rules and regulations. The agency would be targeting families for housing at this site. 4. $9,000.00 for paid tutors/support persons at OlyCAP conference room youth support center The agency has converted its Port Townsend Conference room into a youth support place for persons under 24 years of age. The space is intended for supporting youth with school work, providing workshops, and walk-in Emergency Rent Assistance Program hours. The room is arranged with seven workstations and we'll have 5 youth at a time in the room. Having a tutor/support person at $15 an hr, 40 hrs a week, through December (14 weeks) equates to $8,400.00. The agency will need to run appropriate background checks and will absorb costs associated with hiring and screening any tutors. This could be one person full-time, two part- time people, or multiple tutors, culminating in 40 hrs per week. The additional $600.00 is for monitors needed for the workstations and headphones with mics. This proposal is similar to one that is being provided by the Children and Families Work Group but is distinguished by serving a different population base and to the extent there may be some overlap it only provides for more opportunity and locations where students can receive necessary and important homework support. For sure, this proposal and the Children and Families proposals should be coordinated. 5. $2,590.0010hr week food delivery driver in Jefferson County Some vulnerable City and County residents, particularly people who are seniors and/or immunocompromised are currently experiencing profound food security challenges, exacerbated by COVID. Currently there are programs in Jefferson County that provide meal delivery to vulnerable seniors, but dietary restrictions and other barriers often mean these services do not work for everyone. OlyCap is uniquely positioned to have a greater impact on these individuals by administering a new program to address their unique needs. With the help of emergency COVID funds currently available, OlyCap could employ staff and/or volunteers to make grocery purchases (from a shopping list acquired by the client) and home deliveries to these individuals in a COVID-safe manner. We anticipate 10 hours a week, $15 an hour, part- time position to help persons in the community who are struggling to get food from the grocery stores and/or foodbanks. This service will become more critical as the holidays approach. For staff $150.00 a week, for 14 weeks $2,100.00 calculating $35.00 a week for vehicle cost and gas, $490.00. total $2,590.00 to essentially have a scheduled 10hr week delivery driver for Jefferson county residents. 6. $15,000.00 A COVID Navigator for Jefferson County serving residents that need case management support Many residents of Jefferson County and the City of Port Townsend struggle with complex and urgent mental, physical, and substance -related health needs, which have only grown more urgent in the COVID era. It is no secret that these individuals often interact with the criminal justice system and are disproportionately likely to have frequent contact with emergency services. These contacts cost county tax dollars and increase the potential for COVID exposure for both those seeking services and the service providers themselves. Currently, emergency services aren't coordinated in a manner that follows -through to address ongoing needs of the individuals after an emergency has abated. Navigator programs are beginning to emerge to provide "on scene" resources and divert people who most frequently engage with emergency 2 1 P a g e services, but there is currently no program in place to "take the ball" from the navigator in order to assist these individuals bridge the gap between emergency contact and ongoing care. If OlyCap were empowered to do so (through COVID-related funding), it could hire and train case- workers) who's specific job it would be to work with vulnerable populations in non -emergent capacity (i.e. to schedule and transport people to medical appointments, take them to DSHS to sign up for services, etc.). Funding this type of program would be cost-efficient, by mitigating the need for constant (and very expensive) emergency department and jail visits and increasing public safety by keeping emergency services from being unnecessarily tied -up during the pandemic. This person would work the next 14 weeks (through December 315L) at a rate of approximately $26.00 an hour, 40 hrs week, 14 weeks. Someone that has the skillset being sought will require a higher wage than other positions at the agency. 7. $50,000.00 for utility assistance (electric, water, sewer, garbage) Currently, Jefferson PUD has 34 customers with water shut -offs, for total arrearages of $12,013. Electric on the other hand would be 185 customers with total arrearages of $91,544. We have not had a lot of people reaching out to us beyond our usually LIHEAP program. Through our Peninsula Daily News fund, we have helped only 16 households for a total of $5,377.62 for electric, water, garbage, sewer. With the right outreach, we should be able to spend out $50,000.00. We would suggest a maximum of $1,000.00 per household, and documentation of loss of income in the past 60 days. From the Connecting with Individuals and Groups Team Project Plan Title: How's Your Contact: Jud Haynes Neighbor, judsonahaynes gmail.com Jefferson? Campaign Anna Mc Enery amcenerykcojjefferson.wa.us Project Description: Due to COVID and its restrictions, Jefferson County residents have become increasingly isolated. Many of these residents are unable to engage with others in their respective communities and are likely unaware of local and state support resources available to them. Of significant concern, is the potential increase of individuals in distress because of COVID-19. Informing residents of non -crisis supportive services will assist those who are in a position to provide support within their respective communities and Dossibly avert future crises. Benefits: The campaign called "How's Your Neighbor Jefferson? " will focus on facilitating connection, by informing community members of pertinent crisis and non -crisis resources. The information is intended for those experiencing distress, as well as for empowering those who are aware of neighbors who are isolated and in need of support. 3 1 P a g e The Sub -committee called Connecting with Individuals and Groups, aims to assist these individuals by providing critical information and resources to residents of Jefferson County. Objectives To address this issue, the Connecting with Individuals and Groups Sub - Deliverables: committee, proposes the creation of the "How's Your Neighbor Jefferson?" campaign. The following are anticipated requirements of the campaign: Two variations of the card: A. 1. Information about local services to include non -crisis services (i.e., the warm line for people living with emotional and mental health challenges, OlyCAP, Dove House, Discovery Behavioral Health, Food Bank, Housing resources, Homeschooling resources, Faith Resources). ■ This card would be distributed through PUD and Port Townsend Water and Sewer, Public Health, Law Enforcement, First Responders, Transit, Chamber of Commerce, Schools ect.... A. 2. Information about local services to include non -crisis services as well as space on the card for students or neighbors to add a personal message before placing it on a neighbor's door. ■ Students, neighbors, and volunteers would be enlisted to distribute this card. B. Create a banner that is placed in a highly visible location when entering Port Townsend, Port Hadlock, Port Ludlow, Chimacum, Quilcene, Coyle and Brinnon. The banners would provide information about the campaign with an Instagram hashtag #howsyourneighborJefferson? Information about the campaign may be linked to websites, like the Jefferson Community Foundation, Jefferson County Public Health and other interested agencies. C. Develop a social media effort to support the How's Your Neighbor Jefferson? Campaign. Proposal is to hire a social media and networking marketing consultant to implement, and a local individual has been identified and available (Out of work because of COVID — 19). Success Criteria: Increase use of non -crisis support services and appropriate service referral. Reduction in crisis services Enhanced community engagement throughout Jefferson County Resources Required: Cost to create and print Rack Cards, Banners, Social Media consultant, Marketing Materials: $17,500 Potential Partners: Chamber of Commerce, DSHS O3A OlyCAP The Dove House Discovery Behavioral Health 4 1 P a g e Jefferson Healthcare Emergency Preparedness First Responders Food Banks Port Townsend Water and Sewer PUD Public Health Law Enforcement Transit Schools Potential Concerns Project Group Members: Outside Partner Chamber of Commerce, Jud Haynes Representatives: DSHS Claire Roney 03A Phil Rowe OlyCAP Jaci Hoyle The Dove House Anna Mc Enery Discovery Behavioral Health Jefferson Healthcare Emergency Preparedness First Responders Food Banks Port Townsend Water and Sewer PUD Public Health Law Enforcement Transit Schools From the Study/Survey/Effort to determine ongoing needs with referral to appropriate agencies/assistance Team Proposal for Coronavirus Relief Funds (CRF) for Jefferson County under the CARES Act Funding Revised DRAFT 09/01/20 Introduction This proposal is focused on providing funding for a two-part project: 1) Conduct a pilot project community survey to obtain a sense of the community's health and wellbeing under the unique challenges of the COVID -19 pandemic, and include the ability of community individuals and families to indicate their need for help and assistance because of the impacts of COVID - 19; 5 1 P a g e 2) Solicit for a group of trained Community Volunteers (CVG), possibly connected with Olycap's RSVP program, who in the long-term can provide human connections for those in the community who either self -identify or who are otherwise identified that, because of COVID —19, are isolated and need help and assistance, or potentially just a human contact. In short, the goal of this proposed project is to identify community volunteers who, in the long term, will "Provide human interactions during the Covid-19 pandemic with the intent of promoting the health and well-being of all members of our community and the community -as -a -whole." (See Attachment A below for full description of intended effort for the long term which would extend beyond the October 31, 2020 deadline date for this proposal). The hope is that by being proactive in connecting with those who are isolated, human to human contact will decrease the need for more extensive assistance after a crisis in those individuals or families occurs. Proiect Proposal: Port 1 - Conduct a pilot study WHO-5 Survey of the Jefferson County community that would help assess the health and well-being of Jefferson County in light of the COVID-19 pandemic that would additionally allow for individuals to identify if they need a human contact/connection because of how they have personally been impacted by COVID-19. Promote participation in responding to survey questions (See Attachment B, below - WHO-5 example) to help identify the health of the community initially and over time and possibly better identify early those who may benefit from services. It is anticipated that participation in the survey will be therapeutic and preventive by itself. a. Use direct mailout postcards to families and individuals, advertise in The Leader, KPTZ, and the Next Door Blog, provide handouts at public places (such as the food banks, social service agencies), and develop other means to promote participation in the survey. b. Under this Part 1 effort, conduct an initial pilot project survey. Frequency of future surveys would be determined based on availability of resources and level of response to this first survey. Survey would be anonymous. Survey would also include an invitation to have a Community Volunteer contact them and a means for doing so. Steps: 1. Identify agency/organization and staff to be the lead for conducting this survey (Hopefully this would occur prior to selection of this a funded project) 2. Develop pilot project survey for broad distribution (See Attachment B below for potential example of what this survey might include) 3. Provide wide distribution of survey through multiple means. Consider use of direct mail out to families/individuals, and consider including not only the survey but educational information about COVID-19 4. Create deadline for response and work to maximize response 5. Provide analysis of results 6. Report back to community as a whole 7. Identify those who self -identify a need for human connection because of their isolation and compromised health and/or well-being because of COVID —19 impacts Justification: 1. COVID-19 has resulted in significant isolation of community members, and this coming fall and winter will likely increase this isolation 6 1 P a g e 2. Not all individuals/families are known by social service agencies 3. Survey would help assess overall health and well-being in the age of COVID-19 for individuals/families and the community as a whole which could indicate what next steps are needed to help individuals/families deal with these times 4. Because the health and well-being of the community is not specifically known, it is hoped that this pilot project survey will provide an informed baseline of the community status by October 315t that can be used in helping develop more specific corrective actions Schedule for Parti: 1. Identify specific agency/organization and potential staff prior to County decision on funding this project 2. Contract with County September 16 3. Develop Survey by Sept 21 4. Begin distribution of Survey by Sept 23 S. Collect all responses by October 23, and provide proactive efforts at getting survey responses during specified time -period 6. Analyze results by October 28 7. Identify those who should be contacted by October 30 S. Develop report to the community as a whole and distribute to community by October 30 Cost Estimate for Part 1: Assumptions: • Provide funding for manager and staff necessary for conducting survey • Manager and support staff at %: time, 6 weeks, 120 hours each • Assume one Manager at $30/hr plus 50% for benefits and overhead • Assume one support staff at $15/hr plus 50% for benefits and overhead • Provide direct mail out to Jefferson County families/individuals • Publicize desire for responses • Conduct analysis of results • Provide implementation steps Estimated costs • Staffing $8,100 for 6-week period, Sept 16 through October 31st • Advertising — Est $1,000 • Mail out postcard of flier (Est. 14,000 - $1.00/mailout), postage (Est $.50/mailout) — Est $21,000 • Other Copying, phone, computer, travel, etc. — Est $1,000 Total for Part 1= $31,000 — Likely $30,000 - $35,000 for a range Part 2 — Begin the development of a Community Volunteer Group (CVG) possibly connected with OlyCap's RSVP program to provide human connection/contact necessitated by the impacts on families and individuals of COVID —19. These Community Volunteers would form the long-term core team, again likely in coordination with Olycap's RSVP program, for reaching out to those who have indicated a desire for a human connection because of COVID -19. The focus here is for the Community Volunteers to be solely human contact for those, who, because of COVID —19, are isolated. These Community Volunteers would not be a replacement for the work the agencies/organizations presently perform. While the Community Volunteers might refer individuals/families to resources, their efforts would be limited to providing initial and ongoing human connections and providing referrals to agencies. It is envisioned that during this initial period protocols and the organizational structure for this Volunteer group would be developed, including consideration of training needs for these volunteers. 7 1 P a g e Steps: 1. Identify agency/organization and manager and support staff to be the lead for developing and managing volunteer program and providing the training (Hopefully this would occur prior to selection of this a funded project) 2. Develop job description for Community Volunteers 3. Advertise for Community Volunteers — actively recruit for volunteers 4. Develop training program Justification: 1. COVID-19 has resulted in significant isolation of community members, and this coming fall and winter will likely increase this isolation 2. Not all individuals/families are known by social service agencies 3. Community Volunteers could be a critical link with those in the community who are isolated because of COVID —19, in the long term by providing needy community members/families with direct human contact and connection, and referring where appropriate to agencies/organizations for important resource support Schedule for Part 2: 1. Identify agency and staff necessary to manage this effort 2. Contract with County September 16 3. Develop job description of Community Volunteers by Sept 18 4. Develop advertising and recruitment plan by Sept 18 and get word out by Sept 21 S. Provide proactive recruitment Sept 21 through October 30 6. Evaluate those community members who meet the job description by October 30 and develop initial list of volunteers by Oct 30 7. Develop initial training program Sept 21 through Oct 30 Cost estimate for Part 2 Assumptions: • Provide funding for manager and staff necessary for developing and managing early stages of Community Volunteer program • Manager and support staff at %: time, 6 weeks, 120 hours each • Assume one Manager at $30/hr plus 50% for benefits and overhead • Assume one support staff at $15/hr plus 50% for benefits and overhead • Provide funding for manager and staff necessary for commencing Community Volunteer Program, including recruiting volunteers, developing description of volunteer responsibilities, and developing initial volunteer training program • Publicize need for volunteers • Assess applications and determine those who meet qualification requirements Estimated costs • Staffing $8,100 for 6-week period, Sept 16 through October 31st Advertising — Est. $1,000 • Development of Training program — Est. $5,000 • Copying, phone, computer, travel, etc. — Est. $1,000 Total for Part 2 = $15,100 — Likely $15,000-$17,500 for a range 8 1 P a g e Total Estimated Costs for both Parts 1 and 2 Part 1 estimate = $30,000 to $35,000 Part 2 estimate = $15,000 to $17,500 Total Part 1 and 2 Estimate Cost Range = $45,000 to $52,000 Attachment A Sub -Committee Recommended Actions reaardina Human Contact Detailed Proposal Goal: Provide human interactions during the Covid-19 pandemic with the intent of promoting the health and well-being of all members of our community and the community -as -a -whole. Action steps: 1. Identify and serve those who want human connection and who may be at risk because of social isolation and other stressors stemming from the pandemic. a. Work with agencies and organizations, including churches, social organizations, police, healthcare professionals, Meals on Wheels, Food Banks, DSHS clients, neighborhood groups, media outlets, and others to better identify those considered at higher risk based on social isolation and other stressors from the pandemic. Ideal is for people wanting human connections to self -identify. b. While agencies/organizations have confidentiality considerations, they could, when working with individuals, ask if an individual might desire some sort of human connection. c. Currently recognized at higher risk individuals/families, including 1. Unemployed 2. Diagnosed Mental Illnesses that include substance use disorders (SUDs) 3. Isolated elderly 4. Single parents or those who function as a single parent 5. Households with dependent children (Child-care, remote learning issues, etc.) 6. Family and caregivers of Intellectual/Developmental Disabilities 7. Homeless or at risk of becoming homeless 8. Grieving Families/Friends 9. Families/individuals who are experiencing financial hardship 10. Infected/Quarantined Individuals 11. Those with medical conditions that isolates them 12. Anyone who requests the service 2. Promote participation in responding to survey questions (WHO-5 example, see below) to help identify the health of the community over time and possibly better identify early those who may benefit from services. It is anticipated that participation in the survey will be therapeutic and preventive by itself. a- Use The Leader, KPTZ, Next Door Blog, handouts at public places (such as the food banks, social service agencies), and other means to promote participation in the survey. b. Frequency of surveys to be determined by resources and response. Survey would be anonymous. Survey would also include an invitation to have a Community Volunteer contact them and a means for doing so. 3. Create a Community Volunteer Group (CVG) to provide human connection/contact by reaching out to those who have indicated a desire for such service and maintain that contact with those in need over the initial agreed period. The focus here is for the Community Volunteers to be solely human contact and not a replacement for the work the agencies/organizations presently perform. While the Community Volunteers might refer individuals/families to lists of resources 101 Page limited to referral only. Organizational development needs to include protocols and approaches for implementation. Examples: a. Request community volunteers to work in teams to provide human to human contact to those in need. b. Develop list of contacts for those teams and schedule for contact c. Provide work sheet for each team along with protocols for contact d. Provide training and some regular support and debriefing for Community Volunteers e. Implement contact system — focus will be on direct human to human contact via safe direct meetings, phone contact, or ZOOM or other, or email contact, or other appropriate COVID safe approaches f. Connect those with needs with professional/agency support services (Using CHIP and direct contacts with agencies/organizations, etc.) 4. Adaptive Management —We acknowledge that implementation of this type of program would likely need modifications and changes based on what is learned. 111 Page Attachment B Potential example of a WHO-5 Survey: WHO (Five) Well -Being Index (1998 version) Please indicate by circling, for each of the five statements which is closest to how you have been feeling over the last two weeks. Notice that higher numbers mean better well-being. Example: If you have felt cheerful and in good spirits more than half of the time during the last two weeks, put a tick in the box with the number 3 in the u er right corner. Over the last two All of Most More Less Some At no weeks the of the than than of the time time time half of half of time the time the time 1 1 have felt cheerful 5 4 3 2 1 0 and in good spirits 2 1 have felt 5 4 3 2 1 0 calm and relaxed 3 I have felt active 5 4 3 2 1 0 and vigorous 4 1 woke up feeling 5 4 3 2 1 0 fresh and refreshed 5 My daily life 5 4 3 2 1 0 has been filled with things that interest me httos://oubmed.ncbi.nlm.nih.gov/2SR11()62/ is a link to a nartinant ahctrart raoardino raliahility valirlity nnri IICPf dnacc in monitoring outcomes for a wide variety of health conditions. This may be the first time it is used to explore/evaluate "community -wide" health rather than individual well-being overtime. Total Score: Other potential questions to be considered. A. If you have completed this survey before, please provide the approximate number of days since then and the score if you can recall it. # of days since: Last score as best you recall B. Are there any specific concerns you are dealing with that could possibly benefit from community support and services? If so please list them: C. Please Mark which if any of the following risk groups you consider are relevant for you: 12 1 P a