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HomeMy WebLinkAboutFacilities Custodial Supervisor JEFFERSON COUNTY Job Description Job Title: Facilities Custodial Supervisor Department: Central Services Reports To: Facilities Maintenance Foreman FLSA Exempt: NO Union: UFCW BBP: Potential Exposure HIPAA: Level 3 Salary Level: Grade 30 Location: Courthouse ///pp Approved By: Human Resources Manager ( '' "'�5 Approval Date: January 2018 SUMMARY This position is responsible for planning, developing, implementing and evaluating a custodial maintenance program for assigned buildings and may include grounds maintenance work by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Consults with administrative personnel for the purpose of planning, prioritizing and scheduling custodial activities and achieving site maintenance objectives. Delivers a variety of items (e.g. supplies, mail, packages, furniture, etc.) for the purpose of distributing materials to the appropriate parties within site. Distributes custodial supplies and equipment for the purpose of disseminating materials to custodial staff and/or storage locations. Inspects facilities for the purpose of ensuring that the site is suitable for safe operations, maintained in an attractive and clean condition, identifying necessary repairs to facilities and/or equipment,etc. Maintains supplies and equipment (e.g. cleaning solutions, paper products, vacuums, mops,etc.) for the purpose of ensuring the availability of custodial items required to properly maintain facilities. Monitors activities in and around work areas (e.g. halls, conference rooms, break rooms, restrooms, grounds, etc.) for the purpose of preventing injuries and ensuring site safety. Participates in meetings, workshops, trainings, and seminars for the purpose of conveying and/or gathering information required to perform job functions. Performs minor job-related maintenance on custodial equipment for the purpose of ensuring proper functioning and usability of items. Jefferson County Job Description: Facilities Custodial Supervisor Page 2 of 5 Performs groundskeeping functions (e.g. weeding, mowing, edging, applying herbicides/pesticides, pruning,etc.) for the purpose of maintaining grounds in a safe and attractive manner. Prepares site for daily operations (e.g. opening gates, raising flags, sweeping walkway, etc.) for the purpose of ensuring facilities are operational and hazard free. Prepares written materials (e.g. supply requisitions, safety inspections, work orders, inventory records, time sheets, etc.) for the purpose of documenting activities and/or relating activities to administration for action. Replenishes rest room supplies (e.g. paper towels, soap, etc.)for the purpose of ensuring adequate quantities for daily use. Responds to immediate safety and/or operational concerns (e.g. facility damage, vandalism, alarms, etc.) for the purpose of taking appropriate action or notifying appropriate personnel for resolution. Secures facilities and grounds (e.g. doors, gates, alarms, lights, etc.) for the purpose ofminimizing property damage, equipment loss and/or potential liability. Trains assigned personnel for the purpose of developing professional trade and safety awareness skills. Transports a variety of tools, equipment, supplies, etc. for the purpose of ensuring the availability of materials required at job site. Maintains accurate program records pertaining to participation,finances,supply inventory, accidents and staff evaluations of program and facility effectiveness. Assigns staff work schedules, monitors timekeeping, explains goals and objectives, conducts and creates training opportunities,evaluates employee job performance, and conducts regular staff meetings. Introduces new program activities, equipment, and materials to staff. Wet and dry mop floors; vacuums, strips, washes and buffs floors; operates power cleaning equipment, mechanical cleaners and polishers; and mixes cleaning solutions as directed. Vacuums, spot cleans and shampoos carpets; empties and cleans waste receptacles; dusts, waxes, washes and polishes furniture, counters, woodwork and metalwork. Cleans and washes windows, walls, windowsills and screens as assigned. Cleans restrooms and replenishes supplies. Stays abreast of current trends, issues, practices, etc. in the custodial maintenance field, including development of new practices that improve economies of facility custodial maintenance. Accountable for specific project steps in a team-based environment. Jefferson County Job Description: Facilities Custodial Supervisor Page 3 of 5 SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and 1 Responsibilities include reporting on a regular basis to the Facilities Foreman, a laws. Respo s bihties epo g egu participating in the interviewing and hiring process, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Periodically checks progress of work and provides instructions on accomplishing work involving unusual problems. COMPETENCIES: To perform the job successfully, an individual should demonstrate competency in the following: Professionalism- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Safety and Security- Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Adaptability -Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Interpersonal Skills—Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to other's ideas and tries new things. Customer Service—Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Technical Skills - Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Cost Consciousness - Works within approved budget; conserves organizational resources. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. Organizational Support- Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. Quality—Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Quantity—Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly. Attendance/Punctuality—Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability—Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Jefferson County Job Description: Facilities Custodial Supervisor Page 4 of 5 QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma/GED and four(4)years experience in custodial maintenance, or related field; and(3)three years supervisory experience in custodial maintenance supervising 3 or more employees; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLS To perform this job successfully, an individual should have knowledge of personal computer operation and the use of e-mail and typical office software such as Access database software; Internet software; Excel spreadsheet software and Word processing software. OTHER KNOWLEDGE, SKILLS AND ABILITIES Ability to successfully complete annual training in handling blood borne pathogens. Ability to successfully complete annual training as assigned. Knowledge of the Jefferson County Exposure Control Plan. Knowledge of standard cleaning methods and equipment used in custodial work including brooms, wet mops, dust mops, vacuums, scouring devices and wax applicators. Knowledge of standard cleaning materials such as soaps, powders, waxes and polishes. Knowledgeu ial routesflexiblecoverage.of all custodial c s d and duties to allow for co erage. Ability to maintain a high standard for accuracy, completeness, and efficiency in carrying out work assignments. Jefferson County Job Description: Facilities Custodial Supervisor Page 5 of 5 Ability to quickly grasp new techniques, deal with rapid changes in events, remain calm in stressful situations, and relate to various personality styles in a calm professional manner. Ability to be independent and self-motivated to complete required deadlines while simultaneously completing other tasks. Ability to successfully complete various required training classes and obtain certificates necessary for functional skills performance, maintenance, and improvement. Ability to work shift work as required. Ability to communicate and work effectively with the public,peers, subordinates, and supervisors. CERTIFICATES, LICENSES, REGISTRATIONS Valid Washington State Drivers license. First Aid/CPR certification or ability to obtain within 6 months of employment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. The employee is regularly required to stand; walk; sit; use hands to finger, handle, for feel objects,tools, or controls; and to talk or hear. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Visual abilities include close vision, distance vision, color vision,peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May require working near or with heavy or light mechanical equipment; or on ladders or other high precarious places; or in very small,tight, confined spaces; or outdoors in all weather conditions. May require working in situations where there is possible exposure to fumes, airborne particles, high noise levels,toxic/caustic chemicals, extreme heat, extreme cold, vibration, high humidity, electrical shock, or wet conditions. The noise level in the work environment is usually loud while working with equipment and machinery. CAREER LADDER/SKILL BAND POSITION This position is not part of a Career Ladder.