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HomeMy WebLinkAbout020821_ca05Consent Agenda Juvenile Services JEFFERSON COUNTY BOARD OF COUNTY COMMISSIONERS AGENDA REQUEST To: Board of County Commissioners From: Barbara L. Carr, Juvenile Court Administrator Agenda Date: Monday, Feb 8, 2021 Subject: DCYF Agreement # 2063-97491 Dept Children, Youth & Family and Jefferson County - iACT Funds STATEMENT OF ISSUE: This Agreement provides for reimbursement to the County for quality assurance performed by Jefferson County Juvenile Services staff for statewide implementation of 1-ACT, Individual Alternative Choice Training, a promising program for juvenile offenders. Staff trainers and QA are keeping track of their time in collaboration with DCYF program management. ANALYSIS: None. ALTERNATIVES: Refuse to perform this oversight and training role for i-ACT. FISCAL IMPACT: This revenue is included in my budget for 2021. RECOMMENDATION: That the Board approve the agreement and sign 3 originals. A fully executed original will be returned to the BOCC office upon final execution by AOC. Appr y: .p Morley, Coun A Date DCYF Agreement Number COUNTY PROGRAM AGREEMENT 2063-97491 i-ACT Program Development This Program Agreement is by and between the State of Washington Administration or Division Department of Children, Youth & Families (DCYF) and the County identified Agreement Number below, and is issued in conjunction with a County and DCYF Agreement On General Terms and Conditions, which is incorporated by reference. County Agreement Number DCYF ADMINISTRATION DCYF DIVISION DCYF INDEX NUMBER DCYF CONTRACT CODE Department of Children, Youth, Children, Youth and Families 1223 2000CC-63 and Families DCYF CONTACT NAME AND TITLE DCYF CONTACT ADDRESS Rachel Denney 1115 Washington St SE Contract Manager Olympia, WA 98504 DCYF CONTACT TELEPHONE DCYF CONTACT FAX DCYF CONTACT E-MAIL 360 688-6803 Click here to enter text. Rachel.Denney@dcyf.wa.gov COUNTY NAME COUNTY ADDRESS Jefferson County Jefferson County PO Box 1220 Port Townsend, WA 98368 COUNTY FEDERAL EMPLOYER IDENTIFICATION COUNTY CONTACT NAME NUMBER Barbara Carr COUNTY CONTACT TELEPHONE COUNTY CONTACT FAX COUNTY CONTACT E-MAIL 360 385-9190 360 385-9191 bcarr@co.jefferson.wa.us IS THE COUNTY A SUBRECIPIENT FOR PURPOSES OF THIS PROGRAM CFDA NUMBERS AGREEMENT? No PROGRAM AGREEMENT START DATE PROGRAM AGREEMENT END DATE MAXIMUM PROGRAM AGREEMENT AMOUNT 07/01/2020 06/30/2021 $12,640.00 EXHIBITS. When the box below is marked with an X, the following Exhibits are attached and are incorporated into this County Program Agreement by reference: ® Exhibits (specify): Exhibit A -Data Security Requirements; Exhibit B-Statement of Work ❑ No Exhibits. The terms and conditions of this Contract are an integration and representation of the final, entire and exclusive understanding between the parties supersedingand merging all previous agreements; writings, and communications, oral or otherwise, regarding the subject matter of this Contract. The parties signing below represent that they have read and understand this Contract, and have the authority to execute this Contract, This Contract shall be binding on DCYF only upon signature by DCYF. COUNTY SIGNATURE(S) PRINTED NAME(S) AND TITLE(S) DATE(S) SIGNED DCYF SIGNATURE PRINTED NAME AND TITLE DATE SIGNED App;oy4A, a as '/; my �GLL// Date. t Z� Philip C. Hunsucker, Chief Civil Deputy Prosecute Attorney Jefferson County Prosecuting Attorney's Office Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 1 Special Terms and Conditions Definitions. The words and phrases listed below, as used in this Contract, shall each have the following definitions: a. "DCYF" means the Department of Children, Youth, and Families. b. "i-ACT" means Individual -Alternative Choice Training. c. "Juvenile Rehabilitation" or "JR" means the Division under the Department of Children, Youth, and Families. 2. Purpose. The purpose of this Contract is to provide for staff time to develop, train, and provide consultation to T- ACT trainers providing the service. 3. Data Security Requirements — Exhibit A. The Contractor shall protect, segregate, and dispose of data from DCYF as described in Exhibit A. 4. Statement of Work — Exhibit B. The Contractor shall provide services and staff as described in the Statement of Work attached as Exhibit B. 6. Billing and Payment a. The contracted activities shall be paid up to the amount specified for the deliverables identified in the Statement of Work and payment shall be made upon receipt of the deliverable. JR shall not make payment for any deliverable not completed in accordance to the specifications identified in this Contract. b. Invoice shall be sent to the DCYF Program Contact listed in the Statement of Work. c. DCYF shall pay the Contractor upon acceptance by DCYF of a properly completed A-19 Invoice Voucher. The invoice shall include any required documentation of the services delivered as specified in the Statement of Work. Payment shall be sent to the Contractor's address on page one of this Contract. d. Payment shall be considered timely if made by DCYF within 30 days after receipt of the properly completed invoice. e. The Contractor accepts the DCYF payment as the sole and complete payment for the services provided under this Contract. f. DCYF shall not reimburse the Contractor for authorized services not provided to clients, or for services provided which are not authorized or are not provided in accordance with Exhibit B: Statement of Work. If DCYF pays the Contractor for services authorized but not provided by the Contractor in accordance with this Contract's "Statement of Work," the amount paid shall be considered to be an overpayment. g. If this Contract is terminated for any reason, DCYF shall pay for only those services authorized and provided through the date of termination. 6. Services Authorized as Needed DCYF shall request services from the Contractor on an as -needed basis. This Contract does not obligate DCYF to authorize services from the Contractor. Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 2 Special Terms and Conditions Payment Only for Authorized Services DCYF shall pay the Contractor only for authorized services provided in accordance with this Contract. If this Contract is terminated for any reason, DCYF shall pay only for services authorized and provided through the date of termination. 8. Funding Stipulations a. Information for Federal Funding. The Contractor shall cooperate in supplying any information to DCYF that may be needed to determine DCYF or the client's eligibility for federal funding. b. Duplicate Billing. The Contractor must not bill other funding sources for services rendered under this Contract which would result in duplicate billing to different funding sources for the same service. Furthermore, the Contractor shall ensure that no subcontractor bills any other funding sources for services rendered under this Contract, which would result in duplicate billing to different funding sources for the same service. c. No Federal Match. The Contractor shall not use funds payable under this Contract as match toward federal funds without the prior written permission of DCYF. d. Supplanting. The Contractor shall use these funds to supplement, not supplant the amount of federal, state and local funds otherwise expended for services provided under this Contract. 9. Recovery of Fees for Noncompliance In the event the Contractor bills for services provided and is paid fees for services that DCYF later finds were either (a) not delivered or (b) not delivered in accordance with applicable standards or the requirements of this Contract, DCYF shall have the right to recover the fees for those services from the Contractor, and the Contractor shall fully cooperate during the recovery process. 10. Prohibition of Use of Funds for Lobbying Activities The Contractor shall not use funds payable under the Contract for lobbying activities of any nature. The Contractor certifies that no state or federal funds payable under this Contract shall be paid to any person or organization to influence, or attempt to influence, either directly or indirectly, an officer or employee of any state or federal agency, or an officer or member of any state or federal legislative body or committee, regarding the award, amendment, modification, extension, or renewal of a state or federal contract or grant. Any act by the Contractor in violation of this prohibition shall be grounds for termination of this Contract, at the sole discretion of DCYF, and shall subject Contractor to such monetary and other penalties as may be provided by law. 11. Compliance Agreement In the event that DCYF identifies deficiencies in Contractor's performance under this Contract, DCYF may, at its option, establish a Compliance Agreement. When presented with a Compliance Agreement, Contractor agrees to undertake the actions specified in the plan within the timeframes given to correct the deficiencies. Contractor's failure to do so shall be grounds for termination of this Contract. 12. Compliance with JR Policies and Standards. a. In addition to the governing Federal and State laws and regulations, the Contractor shall comply with all DCYF and JR Rules and Policies as applicable to the services provided. Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 3 Special Terms and Conditions b. In case of conflict or inconsistency between the aforementioned, the higher standard of compliance shall prevail. 13. Administrative Records The Contractor shall retain fiscal records that shall substantiate costs charged to DCYF under this Contract. 14. Background Checks a. This requirement applies to any employees, volunteers and subcontractors who may have unsupervised access to children served under this Contract. In accordance with Chapters 388-700 WAC (JR-Practices & Procedures), 72.05 RCW (Children & Youth Services), and by the terms of this Contract, Contractor and each of its employees, subcontractors, and/or volunteers who may or will have regular access to any client/juvenile must be cleared through a JR approved criminal history and background check. In addition, Contractor, each of their employees, subcontractors, and/or volunteers, who may or will have limited access to any client/juvenile, may be required to be cleared through a JR approved criminal history and background check. c. By execution of this Contract, Contractor affirms that Contractor, each of its employees, subcontractors, and/or volunteers, who may or will have regular access have not been convicted of any of the following: (1) Any felony sex offense as defined in 9.94A.030 RCW (Sentencing Reform Act -Definitions) and 9A.44.130 RCW (Sex Offenses); (2) Any crime specified in Chapter 9A.44 RCW (Sex Offenses) when the victim was a juvenile in the custody of or under the jurisdiction of JR; or (3) Any violent offense as defined in 9.94A.030 RCW (Sentencing Reform Act -Definitions). d. Contractor must require that current employees, volunteers, and contracted service providers who are authorized for regular access to a juvenile(s) report any guilty plea or conviction of any of the above offenses. The report must be made to the person's supervisor within seven (7) days of conviction and any person who have reported a guilty plea or conviction for one or more of these offenses must not have regular access to any offender. Contractor shall also document background checks/criminal history clearances for monitoring purposes. 15. Sexual Misconduct a. Sexual Misconduct - 13.40.570 RCW (Sexual misconduct by state employees, contractors) states that when the Secretary has reasonable cause to believe that sexual intercourse or sexual contact between the employee of a Contractor and an offender has occurred, the Secretary shall require the employee of a Contractor to be immediately removed from any employment position which would permit the employee to have any access to any offender. b. By execution of this Contract, Contractor affirms that Contractor, each of its employees, subcontractors, and/or volunteers are knowledgeable about the requirements of 13.40.570 RCW (Sexual misconduct by state employees, contractors) and of the crimes included in 9A.44 RCW (Sex Offenses). c. In addition, the Secretary shall disqualify for employment with a Contractor in any position with Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 4 Special Terms and Conditions access to an offender, any person: (1) Who is found by the department, based on a preponderance of the evidence, to have had sexual intercourse or sexual contact with the offender; or (2) Convicted of any crime specified in chapter 9A.44 RCW (Sex Offenses) when the victim was an offender If any actions are taken under 13.40.570 RCW, subsections (3) or (4), the Contractor must demonstrate to the Secretary they have greatly reduced the likelihood that any of its employees, volunteers, or subcontractors could have sexual intercourse or sexual contact with any offender. The Contract shall not be renewed unless the Secretary determines significant progress has been made. 16. PREA Requirements The following Prison Rape Elimination Act (PREA) training and Criminal History Background Check requirements must be met if you are providing services to youth in a JR facility and will have direct unsupervised access to youth. The training requirement only needs to be completed once. Participate and complete all Prison Rape Elimination Act (PREA) required trainings which shall consist of the following: (1) Review of JR's PREA Policy 5.90, Applying the PREA Standards in JR; (2) Review of the "JR Guide to the Prevention and Reporting Sexual Misconduct" brochure; (3) View the National Institute of Corrections Video, Keeping Our Kids Safe: The Prison Rape Elimination Act and Juvenile Justice, Parts 1 and 2 (approx. 23 minutes total). Viewable via the YouTube link: NIC Keeping Kids Safe (https://www.youtube.com/watch?v=bHlJ4M7QnYg); and (4) Completion of the JR's PREA "Volunteer/Contractor Acknowledgement Completion of Training and Policy Review" Form. b. Complete the "PREA Sexual Misconduct" Form (DCYF 20-296). c. Provide the completed "PREA Sexual Misconduct" and "Volunteer/Contractor Acknowledgement Completion of Training and Policy Review" forms to the JR Program Staff identified below or their designee, for each staff having direct unsupervised contact with JR residents within JR's Institutions or Community Facilities. d. Complete a mandatory Criminal History Background Check at least every 5 years and a National Fingerprint Criminal Records Background Check. 17. Subcontractor If the Contractor utilizes subcontractors for the provision of services under this Contract, the Contractor must notify JR in writing and maintain sufficient documentation to verify that the subcontractors meet all the requirements under this Contract. In no event shall the existence of a subcontract release or reduce the liability of the County for any breach of performance. 18. Monitoring The County shall assist the JR to perform reviews of sites where services are delivered at regular Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 5 Special Terms and Conditions intervals using agreed upon forms and methods. 19. Insurance a. DCYF certifies that it is self -insured under the State's self-insurance liability program, as provided by RCW 4.92.130, and shall pay for losses for which it is found liable. b. The Contractor certifies, by checking the appropriate box below, initialing to the left of the box selected, and signing this Agreement, that: ❑ The Contractor is self -insured or insured through a risk pool and shall pay for losses for which it is found liable; or ❑ The Contractor maintains the types and amounts of insurance identified below and shall, prior to the execution of this Agreement by DCYF, provide certificates of insurance to that effect to the DCYF contact on page one of this Agreement. Commercial General Liability Insurance (CGL) — to include coverage for bodily injury, property damage, and contractual liability, with the following minimum limits: Each Occurrence - $1,000,000; General Aggregate - $2,000,000. The policy shall include liability arising out of premises, operations, independent contractors, products -completed operations, personal injury, advertising injury, and liability assumed under an insured contract. The State of Washington, DCYF, its elected and appointed officials, agents, and employees shall be named as additional insureds. 20. Disputes Either the Contractor or JR may initiate a dispute claim for consideration by the other party, as it relates to the terms of this Agreement, or to the services provided by the Contractor under the terms of this Agreement. In accordance with the JR dispute resolution process, attempts to resolve disputes shall initially be addressed and be resolved at the lowest level possible between the Contractor and JR organization, which initiated the contract. Upon verbal or written request from the Contractor, JR shall provide the Contractor a copy of the JR dispute resolution process within 5 working days of the request. 21. Emergency Management & Response a. It may be possible, that during the performance of this Contract, that DCYF or the State of Washington could issue or declare a State of Emergency. Such an emergency could include, but not be limited to: (1) Pandemic; (2) Public Health Emergency; (3) Natural or manmade disaster; and / or (4) Civil Unrest. If such a declaration is made, by DCYF or the State of Washington, then DCYF may choose to temporarily modify the service delivery provisions of this contract. Those modifications will be time limited and will be provided by your DCYF/JR Program Contact. Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 6 EXHIBIT A DATA SECURITY REQUIREMENTS ORGANIZATION OF DATA SECURITY REQUIREMENTS 1. Definitions 2. Authority 3. Scope of Protection 4. Compliance with Laws, Rules, Regulations, and Policy 5. Administrative Controls 6. Authorization, Authentication, and Access 7. Protection of Data 8. Method of Transfer 9. System Protection 10. Data Segregation 11. Confidentiality Protection 12. Data Disposition 13. Data shared with Subcontractors 14. Notification of Compromise or Potential Compromise 15. Breach of Data 16. Public Disclosure Definitions. The words and phrases listed below, as used in this Exhibit, shall each have the following definitions: a. "AES" means the Advanced Encryption Standard, a specification of Federal Information Processing Standards Publications for the encryption of electronic data issued by the National Institute of Standards and Technology (http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.197pdf). b. "Authorized Users(s)" means an individual or individuals with a business need to access DCYF Confidential Information and who has been authorized to do so. c. "Business Associate Agreement" means an agreement between DCYF and a contractor who is receiving Data covered under the Privacy and Security Rules of the Health Insurance Portability and Accountability Act of 1996. The agreement establishes permitted and required uses and disclosures of protected health information (PHI) in accordance with HIPAA requirements and provides obligations for business associates to safeguard the information. d. "Category 4 Data" is data that is confidential and requires special handling due to statutes or regulations that require especially strict protection of the data and from which especially serious consequences may arise in the event of any compromise of such data. Data classified as Category 4 includes but is not limited to data protected by: the Health Insurance Portability and Accountability Act (HIPAA), Pub. L. 104-191 as amended by the Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH), 45 CFR Parts 160 and 164; the Family Educational Rights and Privacy Act (FERPA), 20 U.S.C. §1232g; 34 CFR Part 99; Internal Revenue Service Publication 1075 (https://www.irs.gov/pub/irs-pdf/pl075.pdfl; Substance Abuse and Mental Health Services Administration regulations on Confidentiality of Alcohol and Drug Abuse Patient Records, 42 CFR Part 2; and/or Criminal Justice Information Services, 28 CFR Part 20. Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 7 e. "Cloud" means data storage on servers hosted by an entity other than the Contractor and on a network outside the control of the Contractor. Physical storage of data in the cloud typically spans multiple servers and often multiple locations. Cloud storage can be divided between consumer grade storage for personal files and enterprise grade for companies and governmental entities. Examples of consumer grade storage would include iTunes, Dropbox, Box.com, and many other entities. Enterprise cloud vendors include Microsoft Azure, Amazon Web Services, and Rackspace. f. "Confidential Information" means to encode Confidential Information into a format that can only be read by those possessing a "key"; a password, digital certificate or other mechanism available only to authorized users. Encryption must use a key length of at least 256 bits for symmetric keys, or 2048 bits for asymmetric keys. When a symmetric key is used, the Advanced Encryption Standard (AES) must be used if available. g. "Data" means DCYF's records, files, forms, information and other documents in electronic or hard copy medium. "Data" includes, but is not limited to, Confidential Information, Category 4 Data, Sensitive Personal Information, or Materials. h. "Encrypt" means to encode Confidential Information into a format that can only be read by those possessing a "key"; a password, digital certificate or other mechanism available only to authorized users. Encryption must use a key length of at least 256 bits for symmetric keys, or 2048 bits for asymmetric keys. When a symmetric key is used, the Advanced Encryption Standard (AES) must be used if available. i. "Fed RAMP" means the Federal Risk and Authorization Management Program (see https://www.fedramp.gov/), which is an assessment and authorization process that federal government agencies have been directed to use to ensure security is in place when accessing Cloud computing products and services. j. "Hardened Password" means a string of at least eight characters containing at least three of the following four character classes: Uppercase alphabetic, lowercase alphabetic, numeral, and special characters such as an asterisk, ampersand, or exclamation point. k. "Mobile Device" means a computing device, typically smaller than a notebook, which runs a mobile operating system, such as iOS, Android, or Windows Phone. Mobile Devices include smart phones, most tablets, and other form factors. "Multi -factor Authentication" means controlling access to computers and other IT resources by requiring two or more pieces of evidence that the user is who they claim to be. These pieces of evidence consist of something the user knows, such as a password or PIN; something the user has such as a key card, smart card, or physical token; and something the user is, a biometric identifier such as a fingerprint, facial scan, or retinal scan. "PIN" means a personal identification number, a series of numbers which act as a password for a device. Since PINs are typically only four to six characters, PINs are usually used in conjunction with another factor of authentication, such as a fingerprint. m. "Portable Device" means any computing device with a small form factor, designed to be transported from place to place. Portable devices are primarily battery powered devices with base computing resources in the form of a processor, memory, storage, and network access. Examples include, but are not limited to, mobile phones, tablets, and laptops. Mobile Device is a subset of Portable Device. Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 8 n. "Portable Media" means any machine readable media that may routinely be stored or moved independently of computing devices. Examples include magnetic tapes, optical discs (CDs or DVDs), flash memory (thumb drive) devices, external hard drives, and internal hard drives that have been removed from a computing device. o. "Physically Secure" means that access is restricted through physical means to authorized individuals only. p. "Secure Area" means an area to which only authorized representatives of the entity possessing the Confidential Information have access, and access is controlled through use of a key, card key, combination lock, or comparable mechanism. Secure Areas may include buildings, rooms or locked storage containers (such as a filing cabinet or desk drawer) within a room, as long as access to the Confidential Information is not available to unauthorized personnel. In otherwise Secure Areas, such as an office with restricted access, the Data must be secured in such a way as to prevent access by non -authorized staff such as janitorial or facility security staff, when authorized Contractor staff are not present to ensure that non -authorized staff cannot access it. "Sensitive Personal Information" means personally identifying information including, but not limited to: names, addresses, health information, GPS [Global Positioning System] coordinates, telephone numbers, email addresses, social security numbers, driver's license numbers, or other personally identifying information, and any financial identifiers. r. "Staff' means the Contractor's directors, officers, employees, and agents who provide goods or services pursuant to this Contract. "Staff' also means Subcontractors' directors, officers, employees, and agents who provide goods or services on behalf of the Contractor. The term "Staff" also means the Subcontractors' directors, officers, employees, and agents who provide goods or services on behalf of the Subcontractor and Contractor. s. Trusted Network" means a network operated and maintained by the Contractor, which includes security controls sufficient to protect DCYF Data on that network. Controls would include a firewall between any other networks, access control lists on networking devices such as routers and switches, and other such mechanisms which protect the confidentiality, integrity, and availability of the Data. t. "Unique User ID" means a string of characters that identifies a specific user and which, in conjunction with a password, passphrase or other mechanism, authenticates a user to an information system. 2. Authority. The security requirements described in this document reflect the applicable requirements of Standard 141.10 (https:Hocio.wa.gov/policies) of the Office of the Chief Information Officer for the State of Washington, and of the DCYF Information Security Policy and Standards Manual. 3. Scope of Protection. Applies to Confidential Information, Data, Category 4 Data, Sensitive Personal Information, and Materials related to the subject matter of this Contract that is delivered, received, used, shared, acquired, created, developed, revised, modified, or amended by DCYF, the Contractor, or Subcontractors. 4. Compliance with Laws, Rules, Regulations, and Policies. For Confidential Information, Data, Category 4 Data, Sensitive Personal Information, and Materials that is delivered, received, used, shared, acquired, created, developed, revised, modified, or amended in connection with this Contract the parties shall comply with the following: Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 9 a. All federal and state laws and regulations, as currently enacted or revised, regarding the protection, security, and electronic interchange of Confidential Information, Data, Category 4 Data, Sensitive Personal Information, and Materials; and b. All federal and state laws and regulations, as currently enacted or revised, regarding the use, disclosure, modification or loss of Confidential Information, Data, Category 4 Data, Sensitive Personal Information, and Materials. Administrative Controls. The Contractor must have the following controls in place: a. A documented security policy governing the secure use of its computer network, mobile devices, portable devices, as well as, any form of paper/hard copy documents, and which defines sanctions that may be applied to Contractor staff for violating that policy. b. Security awareness training for all staff, presented annually, as follows: (1). Contractor staff responsibilities under the Contractor's security policy; (2). Contactor staff responsibilities as outlined under contract Exhibit A; and (3). Must successfully complete the DCYF Information Security Awareness Training, which can be taken on this web page: https://www.dcyf.wa.gov/sites/default/files/pdf/Security-in-Contracts.pdf Authorization, Authentication, and Access. In order to ensure that access to the Data is limited to authorized staff, the Contractor must: a. Have documented policies and procedures that: (1). Govern access to systems; and (2). Govern access to paper/hard copy documents and files. b. Restrict access through administrative, physical, and technical controls to authorized staff; c. Ensure that user accounts are unique and that any given user account logon ID and password combination is known only to the one staff member to whom that account is assigned. For purposes of non -repudiation, it must always be possible to determine which staff member performed a given action on a system housing the Data based solely on the logon ID used to perform the action; d. Ensure that only authorized users are capable of accessing the Data; e. Ensure that an employee's access to Data is removed within twenty-four (24) hours: (1). Upon suspected compromise of the user credentials; (2). When their employment, or the contract under which the Data is made available to them, is terminated; (3). When they no longer need access to the Data to fulfill the requirements of the Contract; and (4). When the staff member has been suspended from performing services under this Contract. f. Have a process to review and verify, quarterly, that only authorized users have access to systems Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 10 containing Confidential Information, Data, Category 4 Data, Sensitive Personal Information, or Materials; g. When accessing the Data from within the Contractor's network (the Data stays within the Contractor's network at all times), enforce password and logon requirements for users within the Contractor's network, including: (1). A minimum length of eight (8) characters, and containing at least three of the following character classes: uppercase letters, lowercase letters, numerals, and special characters such as an asterisk, ampersand, or exclamation point; (2). That a password does not contain a user's name, logon ID, or any form of their full name; (3). That a password does not consist of a single dictionary word. A password may be formed as a passphrase which consists of multiple dictionary words; and (4). That passwords are significantly different from the previous four (4) passwords. Passwords that increment by simply adding a number are not considered significantly different. h. When accessing Confidential Information, Data, Category 4 Data, Sensitive Personal Information, and Materials from an external location (the Data will traverse the Internet or otherwise travel outside the Contractor's network), mitigate risk and enforce password and logon requirements for users by employing measures that include: (1). Ensuring mitigations applied to the system don't allow end -user modification; (2). Not allowing the use of dial -up connections; (3). Using industry standard protocols and solutions for remote access. Examples would include RADIUS and Citrix; (4). Encrypting all remote access traffic from the external workstation to Trusted Network or to a component within the Trusted Network. The traffic must be encrypted at all times while traversing any network, including the Internet, which is not a Trusted Network; (5). Ensuring that the remote access system prompts for re -authentication or performs automated session termination after no more than fifteen (15) minutes of inactivity; and (6). Ensuring use of Multi -Factor Authentication to connect from the external end point to the internal end point. i. Passwords or PIN codes may meet a lesser standard if used in conjunction with another authentication mechanism, such as a biometric (fingerprint, face recognition, iris scan) or token (software, hardware, smart card, etc.) in that case: (1). The PIN or password must be at least five (5) letters or numbers when used in conjunction with at least one other authentication factor; (2). Must not be comprised of all the same letter or number (11111, 22222, aaaaa, would not be acceptable); and (3). Must not contain a "run" of three or more consecutive numbers (12398, 98743 would not be acceptable). Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 11 j. If the Contract specifically allows for the storage of Confidential Information on a Mobile Device, passcodes used on the device must: (1). Be aminimum of six (6) alphanumeric characters; (2). Contain at least three unique character classes (upper case, lower case, letter, number); and (3). Not contain more than a three consecutive character run. Passcodes consisting of (12345, or abcd12 would not be acceptable). k. Render the device unusable after a maximum of five (5) failed logon attempts. 7. Protection of Data. The Contractor agrees to store Data on one or more of the following media and protect the Data as described: a. Hard disk drives. For Data stored on local workstation hard disks, access to the Data will be restricted to Authorized User(s) by requiring logon to the local workstation using a Unique User ID and Hardened Password or other authentication mechanisms which provide equal or greater security, such as biometrics or smart cards. b. Network server disks. For Data stored on hard disks mounted on network servers and made available through shared folders, access to the Data will be restricted to Authorized Users through the use of access control lists which will grant access only after the Authorized User has authenticated to the network using a Unique User ID and Hardened Password or other authentication mechanisms which provide equal or greater security, such as biometrics or smart cards. Data on disks mounted to such servers must be located in an area which is accessible only to authorized personnel, with access controlled through use of a key, card key, combination lock, or comparable mechanism. Optical discs (CDs or DVDs) in local workstation optical disc drives. Data provided by DCYF on optical discs which will be used in local workstation optical disc drives and which will not be transported out of a Secure Area. When not in use for the contracted purpose, such discs must be Stored in a Secure Area. Workstations which access Data on optical discs must be located in an area which is accessible only to authorized personnel, with access controlled through use of a key, card key, combination lock, or comparable mechanism. d. Optical discs (CDs or DVDs) in drives or jukeboxes attached to servers. Data provided by DCYF on optical discs which will be attached to network servers and which will not be transported out of a Secure Area. Access to Data on these discs will be restricted to Authorized Users through the use of access control lists which will grant access only after the Authorized User has authenticated to the network using a Unique User ID and Hardened Password or other authentication mechanisms which provide equal or greater security, such as biometrics or smart cards. Data on discs attached to such servers must be located in an area which is accessible only to authorized personnel, with access controlled through use of a key, card key, combination lock, or comparable mechanism. e. Paper documents. (1). All paper documents must be protected by storing the records in a Secure Area, with access controlled through use of a key, card key, combination lock, or comparable mechanism, and which is only accessible to authorized personnel. (2). When being transported outside of a Secure Area, paper documents must be under the physical control of Contractor staff with authorization to access the Data. Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 12 (3). Paper documents will not be secured or stored in a motor vehicle any time a staff member is away from the motor vehicle. (4). Paper documents will be retained in a Secure Area, per the state of Washington records retention requirements. f. Data storage on portable devices or media. (1). Except where otherwise specified herein, Data shall not be stored by the Contractor on portable devices or media unless specifically authorized within the terms and conditions of the Contract. If so authorized, the Data shall be given the following protections: (a). Encrypt the Data; and (b). Control access to devices with a Unique User ID and Hardened Password or stronger authentication method such as a physical token or biometrics; and (c). Manually lock devices whenever they are left unattended and set devices to lock automatically after a period of inactivity, if this feature is available. Maximum period of inactivity is fifteen (15) minutes; and (d). Apply administrative and physical security controls to Portable Devices and Portable Media by: Keeping them in a Secure Area when not in use; ii. Using check-in/check-out procedures when they are shared; and iii. Taking quarterly inventories. (2). When being transported outside of a Secure Area, Portable Devices and Portable Media with Data must be under the physical control of Contractor staff with authorization to access the Data, even if the Data is encrypted. Portable Devices and Portable Media will not be secured or stored within motor vehicles at any time the staff member is away from the motor vehicle. g. Data stored for backup purposes. (1) DCYF Confidential Information may be stored on Portable Media as part of a Contractor's existing, documented backup process for business continuity or disaster recovery purposes. Such storage is authorized until such time as that media would be reused during the course of normal backup operations. If backup media is retired while DCYF Confidential Information still exists upon it, refer to Section 12 Data Disposition. (2) Data may be stored on non -portable media (e.g. Storage Area Network drives, virtual media, etc.) as part of a Contractor's existing, documented backup process for business continuity or disaster recovery purposes. If so, such media will be protected as otherwise described in this exhibit. If this media is retired while DCYF Confidential Information still exists upon it, refer to Section 12 Data Disposition. h. Cloud storage. Data requires protections equal to or greater than those specified elsewhere within this exhibit. Cloud storage of Data is problematic as neither DCYF nor the Contractor has control of the environment in which the Data is stored. For this reason: Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 13 (1). Data will not be stored in any consumer grade Cloud solution, unless all of the following conditions are met: (a). Contractor has written procedures in place governing use of the Cloud storage and Contractor attests in writing that all such procedures will be uniformly followed; (b). The Data will be Encrypted while within the Contractor network; (c). The Data will remain Encrypted during transmission to the Cloud; (d). The Data will remain Encrypted at all times while residing within the Cloud storage solution; (e). The Contractor will possess a decryption key for the Data, and the decryption key will be possessed only by the Contractor and/or DCYF; (f). The Data will not be downloaded to non -authorized systems, meaning systems that are not on either the DCYF or Contractor networks; (g). The Data will not be decrypted until downloaded onto a computer or portable devise within the control of an Authorized User and within either the DCYF or Contractor's network; and (h). Access to the cloud storage requires Multi Factor Authentication or Two Step Authentication. (2). Data will not be stored on an Enterprise Cloud storage solution unless either: (a) The Cloud storage provider is treated as any other Sub -Contractor, and agrees in writing to all of the requirements within this exhibit; or (b) The Cloud storage solution used is FedRAMP certified. (3) If the Data includes protected health information covered by the Health Insurance Portability and Accountability Act (HIPAA), the Cloud provider must sign a Business Associate Agreement prior to Data being stored in their Cloud solution. 8. Method of Transfer. a. All Data transfers to or from the Contractor shall only be made by using the secure data.wa.gov portal provided by the state of Washington with login and hardened password security. b. The Contractor shall use an encrypted email account for electronic submissions which contain Confidential, and Personal Information, as defined in the General Terms and Conditions. Information regarding encrypted email accounts can be obtained at DCYF's website, located at: https://www.dcyf.wa.gov/services/ch ild-welfare-providers/encrypted-email. 9. System Protection. To prevent compromise of systems which contain DCYF Data or through which that Data passes: a. Systems containing Data must have all security patches or hotfixes applied within three (3) months of being made available; b. The Contractor will have a method of ensuring that the requisite patches and hotfixes have been applied within the required timeframes; c. Systems containing Data shall have an Anti-Malware application, if available, installed; and Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 14 d. Anti-Malware software shall be kept up to date. The product, its anti -virus engine, and any malware database the system uses, will be no more than one update behind current. 10. Data Segregation. a. Data must be segregated or otherwise distinguishable from non-DCYF data. This is to ensure that when no longer needed by the Contractor, all Data can be identified for return or destruction. It also aids in determining whether Data has or may have been compromised in the event of a security breach. As such, one or more of the following methods will be used for data segregation: (1). Data will be kept on media (e.g. hard disk, optical disc, tape, etc.) which will contain no non- DCYF Data; and/or; (2). Data will be stored in a logical container on electronic media, such as a partition or folder dedicated to Data; and/or; (3). Data will be stored in a database which will contain no non-DCYF data; and/or; (4). Data will be stored within a database and will be distinguishable from non-DCYF data by the value of a specific field or fields within database records; and (5). When stored as physical paper documents, Data will be physically segregated from non-DCYF data in a drawer, folder, or other container. b. When it is not feasible or practical to segregate Data from non-DCYF data, then both the Data and the non-DCYF data with which it is commingled must be protected as described in this exhibit. 11. Confidentiality Protection. To safeguard confidentiality, and ensure that access to all Data is limited to authorized staff, the Contractor must: a. Ensure that the Contractor's Staff, Subcontractors, and the Subcontractors' Staff use Data solely for the purposes of accomplishing the services set forth in this Contract; b. Ensure that no Data is released, disclosed, published, modified, transferred, sold, or otherwise made known to unauthorized persons without the prior written consent of the individual named or as otherwise authorized by law; c. The Contractor shall not use, publish, transfer, sell or otherwise disclose any Confidential Information of a minor except as provided by law or with the prior written consent of the minor's parent, legal representative or guardian. If a child is a dependent of Washington State, then prior written consent must be obtained from DCYF; and d. Require that the Contractor's Staff and Subcontractors' Staff having access to Data sign a Statement of Confidentiality and Non -Disclosure Agreement (DCYF Form 03-374B), which can be found at this webpage: https://www.dcyf.wa.gov/forms. Data shall not be released to the Contractor's Staff person(s) or Subcontractors' Staff person(s) until the following conditions have been met: (1). DCYF approves the Contractor's Staff person(s) or Subcontractors' Staff person(s), to work on this Contract; and (2). If requested by DCYF, Contractor must submit the signed original Statement of Confidentiality and Non -Disclosure Agreement, signed by the Staff person(s) or Subcontractors' Staff person(s). Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 15 12. Data Disposition. Contractor is responsible to ensure that all Data, including paper and electronic records, is retained pursuant to Washington State retention standards. Prior to the destruction of any Data, the DCYF Contact specified for this contract, must be notified in writing and permission given in writing to destroy any such Data. When the contracted work has been completed or when the Data is no longer needed, Data shall be retained pursuant to the retention standards required by chapter 40.14 RCW, or returned to DCYF. b. Once written permission to destroy Data has been granted by DCYF to the Contractor, the following acceptable methods of destruction must be used: Data stored on: Will be destroyed by: Server or workstation hard disks, or Using a "wipe" utility which will overwrite the Data at least three (3) times using either random or single Removable media (e.g. floppies, USB flash character data, or drives, portable hard disks) excluding optical discs Degaussing sufficiently to ensure that the Data cannot be reconstructed, or Ph sicall destroying the disk Paper documents with sensitive or Recycling through a contracted firm, provided the Confidential Information contract with the recycler assures that the confidentiality of Data will be protected. Paper documents containing Confidential On -site shredding, pulping, or incineration Information requiring special handling (e.g. protected health information Optical discs (e.g. CDs or DVDs) Incineration, shredding, or completely defacing the readable surface with a coarse abrasive Magnetic toe Degaussing, incinerating or crosscut shredding b. If any Data is required to be destroyed pursuant to this Section, within fifteen (15) calendar days after completion of such destruction the Contractor shall complete and deliver to DCYF a signed Certification of Data Disposition, which can be found at this webpage: https://www.dcyf.wa.gov/forms. 13. Data shared with Subcontractors. If Data provided under this Contract is to be shared with a subcontractor, the Contract with the subcontractor must include all of the data security provisions within this Contract and within any amendments, attachments, or exhibits within this Contract. If the Contractor cannot protect the Data as articulated within this Contract, then the contract with the subcontractor must be submitted to the DCYF Contact specified for this contract for review and approval. 14. Notification of Compromise or Potential Compromise. The compromise or potential compromise of DCYF shared Data must be reported to the DCYF Contact designated in the Contract within one (1) business day of discovery. If no DCYF Contact is designated in the Contract, then the notification must be reported to the DCYF Privacy Officer at: dcvfprivacyofficer(D-dcyf.wa.caov. Contractor must also take actions to mitigate the risk of loss and comply with any notification or other requirements imposed by law or DCYF. 15. Breach of Data. In the event of a breach by the Contractor of this Exhibit and in addition to all other Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 16 rights and remedies available to DCYF, DCYF may elect to do any of the following: a. Terminate the Contract; b. Require that the Contractor return all Data to DCYF that was previously provided to the Contractor by DCYF; or c. Suspend the Contractor's access to accounts and other information. 16. Public Disclosure. a. If a third party requestor seeks information of the Contractor for DCYF Data, a copy of the notice/request shall be emailed to DCYF by way of the DCYF Contracts and Procurement Office email at dcyf.contractdatabreach(a.dcyf.wa_gov within three calendar (3) days of third party request. b. DCYF Contracts and Procurement Office will respond to the Contractor on how to proceed with the request within five (5) calendar days of receiving such notification. Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 17 STATEMENT OF WORK Individual — Alternative Choice Training (i-ACT) Training and Consultation for County Juvenile Courts 1. Service Delivery Exhibit B The Contractor shall provide to statewide i-ACT Trainers, by telephone or in -person, clinical consultation services. Services shall include, but are not limited to: a. Providing clinical consultation to i-ACT Trainers throughout the state; b. Participating in and providing i-ACT Trainer training; c. Monitoring by direct observation or video recordings of i-ACT sessions for adherence and compliance to i-ACT program standards; d. Reporting monitoring results to the JR Juvenile Court Program Administrator and to the statewide WSART Quality Assurance Specialist on a monthly basis; e. Providing assistance with individual i-ACT Trainers improvement plans; and f. Participating in implementation and ongoing program development meetings. 2. Deliverables a. Monthly Reporting The Contractor shall provide monthly activity and monitoring summary reports to the JR Juvenile Court Program Administrator. b. Quarterly Reporting The Contractor on a quarterly basis shall provide the JR Juvenile Court Program Administrator and the Statewide WSART Quality Assurance Specialist (QAS) a report that summarizes the following information for all i-ACT Trainers served that quarter: (1) Number of i-ACT Trainers served; (2) Number of i-ACT Trainers placed on Informal Improvement Plans; (3) Number of i-ACT Trainers who successfully completed their Informal Improvement Plans; (4) Number of i-ACT Trainers who did not complete or unsuccessfully completed their Informal Improvement Plans and were referred to the WSART QAS for further action. c. Outcome Reporting The Contractor shall report to the JR Juvenile Court Program Administrator at the completion of services to i-ACT Trainers the following information: Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 18 (1) The frequency of participation of each Juvenile Court's i-ACT Trainers participation in telephone consultation; (2) Any changes in the Juvenile Courts' i-ACT program. DCYF Program Contact The Contractor shall notify the DCYF Program Contact listed below for any questions or issues related to services under this contract: Cory Redman Juvenile Court Programs Administrator Juvenile Rehabilitation - HQ 360.902.8079 Red maCA �dshs.wa.gov 4. Consideration Total consideration payable to Contractor for satisfactory performance of the work under this Contract is up to a maximum of $12,640.00 including any and all expenses, and shall be based on the following: a. The maximum consideration payable for Fiscal Year 2021 is $12,640.00. Funds not expended in Fiscal Year 2021 cannot be carried over to the following Fiscal Year. b. The Contractor shall be paid $40.00 per hour for clinical consultation services and payment shall be based upon the JR Juvenile Court Program Administrator receipt and approval of monthly summary report. c. The Contractor shall only be reimbursed for travel costs pre -approved in writing by the JR Juvenile Court Program Administrator. Department of Children, Youth & Families 2017CF County Program Agreement 6-24-20 Page 19