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HomeMy WebLinkAboutMedical Records Clerk JEFFERSON COUNTY Job Description Job Title: Medical Records Clerk Department: Public Health Reports To: Community Health Director FLSA Exempt (YIN): NO Union: UFCW 21 BBP: NO Salary Level: Grade 24 Location: Public Health Department Approved By: Human Resources Manager Approved Date: October 2021 CiAA,G`2_, SUMMARY Compiles and maintains medical records and performs various associated support functions by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Schedules appointments including assigning times per provider, identifying type of appointment required, and finding appropriate time slot. Performs data entry for immunization records on cards and reminds clients of additional immunizations as necessary. Maintains chart records, inserting diagnosis, provider notes, records data from different facilities, prescriptions, recalls, places in appropriate location in chart for easy reference, and preparation for clinics. Performs data entry for client check-in and check-out database with all information pertinent to visit including charges. Collects payments due. Assists with compiling data from client records and preparation of reports. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. COMPETENCY: To perform the job successfully, an individual should demonstrate competency in the following: Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Jefferson County Job Description: Public Health Medical Records Clerk Page 2 of 3 Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings Written Communication- Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information. Cost Consciousness - Works within approved budget; conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. Organizational Support- Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. Judgement - Displays willingness to make decisions; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Planning/Organizing - Uses time efficiently. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Quality - Demonstrates accuracy and thoroughness. Quantity - Meets productivity standards; completes work in timely manner. Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); and two years' experience in medical record keeping and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Jefferson County Job Description: Public Health Medical Records Clerk Page 3 of 3 MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES,REGISTRATIONS Valid Washington State Driver's License OTHER KNOWLEDGE, SKILLS AND ABILITIES Knowledge of computers and skill in the use of spreadsheet, database, word processing, and other software applications used in the operation of the department. Knowledge of medical terminology, legal requirements for medical records, immunization requirements, vaccines required and administered, medical supplies required for different procedures, and chart requirements. Understands the need for maintaining confidentiality of sensitive information and has knowledge of the regulations regarding the release of medical records. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job,the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CAREER LADDER POSITION This position is not part of a career ladder.