HomeMy WebLinkAboutEnvironmental Health Code Compliance Specialist Jefferson County Job Description: Code Compliance Specialist
JEFFERSON COUNTY
Job Description
Job Title: Code Compliance Specialist
Department: Public Health
Division: Environmental Health
Reports to: Environmental Health Manager and/or Director,Environmental Health and
Water Quality
FLSA Exempt: No
Union: UFCW
BBP: No
HIPPA: No
Salary Level: Grade 31
Location: Castle Hill
GUI z Approved By: Human Resource Manager t ui �l✓ t
Approved Date: December 2021
SUMMARY: Performs a variety of tasks related to seeking compliance with County and State codes
related to Environmental Health (EH)Division programs, including but not limited to: food safety,
on-site sewage, solid/hazardous waste, zoonotic disease, living environments, and drinking water
codes.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be
assigned.
Customer Service—Receives and responds to complaints and inquiries by telephone, in person,
electronically and by mail from internal and external customers. Assists EH and Department of
Community Development(DCD) staff with coordination of code compliance cases. Seeks status
updates from parties associated with code compliance cases. Assists the public with general
understanding of code requirements, how to achieve and maintain compliance, and with permit
application procedures.
Investigation- Works with EH and DCD staff to determine whether complaints/inquiries are code
violations by researching records to determine property ownership, permit and zoning history, and
legal descriptions. Coordinates and/or conducts on-site field inspections, and researches codes and
pertinent administrative and hearing decisions and case law. Coordinates and/or conducts follow-up
investigations.
Record Keeping- Sets up initial case file as required. Gathers and maintains evidence and case
documentation such as field inspection notes, photographs, and correspondence that may be
admissible in court. Develops and maintains case files and database system.
Communication—Coordinates with EH and DCD staff, and other departments and agencies.
Determines, recommends, and coordinates appropriate actions to be taken on a case-by-case basis,
establishes the time frame for compliance and/or legal actions until case resolution is completed.
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Jefferson County Job Description: Code Compliance Specialist
Prepares and issues notices and orders that meet requirements of County code outlining the violation,
corrective action required, fines and penalties, appeal options, and timeline for compliance. Provides
guidance and information to the public (at the counter, in the field, through correspondence, and via
social media, website, and newsletters)to educate and explain code requirements to property owners,
building contractors, and other interested parties. Presents oral and written testimony at trials or
hearings. Prepares written reports.
Program Development- Keeps current on changes in County and State codes and policies through
continued education (seminars, classes, meetings) and by reading applicable material.Assists in code
development and with the creation, editing and renewal of Board of Health policies and departmental
guidance documents.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
COMPETENCY To perform the job successfully, an individual should demonstrate competency in
the following:
Adaptability-Adapts to changes in the work environment; Manages competing demands; Changes
approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected
events.
Analytical—Collects and researches data; Uses intuition and experience to complement data; Designs
work flows and procedures.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are
covered when absent; Arrives at meetings and appointments on time.
Cost Consciousness - Works within approved budget; Conserves organizational resources.
Customer Service — Manages difficult or emotional customer situations; Responds promptly to
customer needs; Responds to requests for service and assistance; Meets commitments.
Dependability- Follows instructions, responds to management direction; Takes responsibility for
own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an
alternate plan.
Design—Generates creative solutions; Uses feedback to modify designs; Applies design principles.
Diversity- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural
differences.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with
integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to
others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries
new things.
Judgment- Displays willingness to make decisions; Supports and explains reasoning for decisions;
Includes appropriate people in decision-making process; Makes timely decisions.
Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and
gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in
meetings.
Organizational Support- Follows policies and procedures; Completes administrative tasks correctly
and on time; Supports organization's goals and values.
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Jefferson County Job Description: Code Compliance Specialist
Planning/Oraanizing—Prioritizes and plans work activities; Uses time efficiently; Plans for
additional resources; Sets goals and objectives; Develops realistic action plans.
Problem Solving — Identifies and resolves problems in a timely manner; Gathers and analyzes
information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional
topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others
with respect and consideration regardless of their status or position; Accepts responsibility for own
actions; Follows through on commitments.
Ouality- Demonstrates accuracy and thoroughness; Applies feedback to improve performance.
Ouantity- Meets productivity standards; Completes work in timely manner.
Safety and Security- Observes safety and security procedures; Reports potentially unsafe conditions;
Uses equipment and materials properly.
Strategic Thinking—Adapts strategy to changing conditions.
Teamwork—Exhibits objectivity and openness to others' views; Gives and welcomes feedback.
Technical Skills—Strives to continuously build knowledge and skills; Shares expertise with others.
Written Communication -Writes clearly and informatively;Edits work for spelling and grammar;
Presents numerical data effectively; Able to read and interpret written information.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree(B.A. or B.S.) in a criminal justice, law enforcement or law related field with
experience in related code compliance involving extensive public contact and field
inspections/investigations.
OR
Associate's degree (A.A.) or equivalent from two-year college or technical school in law
enforcement, paralegal or similar discipline and two (2)years related field experience in
code enforcement, including direct contact with the public in an inspection or enforcement
area, building, planning, or environmental sanitation,paralegal, or criminal justice position.
OR
Equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, interpret and apply adopted environmental health codes, rules,
regulations, laws and procedures; ability to read and interpret permit application materials;
ability to communicate effectively both orally and in writing. Ability to effectively present
information and respond to questions from groups of managers, clients, customers, and the
general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as square footages, proportions, percentages,
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Jefferson County Job Description: Code Compliance Specialist
area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical
situations.
REASONING ABILTIY
Ability to deal with problems involving several concrete variables in standardized
situations. Ability to deal with difficult individuals.
COMPUTER SKILLS
Knowledge of MS Word, word processing software, MS Excel, spreadsheet software, MS
Access database software, Internet Explorer software, and mapping and permitting
software. Knowledge of EnerGov permitting software is desirable.
CERTIFICATES,LICENSES,REGISTRATIONS
Valid Washington State Driver's License
OTHER SKILLS AND ABILITIES
Must have ability to use tact, diplomacy, discretion, patience, and courtesy in dealing with citizens
and property owners who may be uncooperative or hostile regarding enforcement of regulations.
Maintain a high standard for accuracy, completeness, and efficiency in the preparation of reports.
Needs ability to quickly grasp new techniques;remain calm in stressful situations, and relate to
various personality styles in a calm, professional manner.
Must understand the need for maintaining confidentiality of sensitive information.
Ability to work independently and must be self-motivated to complete required deadlines while
simultaneously completing other tasks.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
During the performance of this job,the employee is regularly required to walk and occasionally hike
over rough terrain; standing and sitting for prolonged periods,crouch, crawl,bend or kneel,climb or
balance; required to use hands to finger,handle,or feel; reach with hands and arms; exposed to
moderate noise levels; occasionally lift and/or move up to 35 pounds. Specific vision abilities required
by this job include close vision,distance vision,color vision, peripheral vision,depth perception and
ability toadjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
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Jefferson County Job Description: Code Compliance Specialist
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to outside weather
conditions. The employee is frequently exposed to fumes or airborne particles. The employee is
occasionally exposed to high, precarious places;toxic or caustic chemicals; and risk of electrical
shock. The noise level in the work environment is usually moderate. Job requires driving and may
involve the use of boats, planes or helicopters.
CAREER LADDER/SKILL BAND
This position is not part of a career ladder.
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