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HomeMy WebLinkAboutRecords Officer JEFFERSON COUNTY Job Description Job Title: Records Officer Department: Sheriffs Office Division: Administration Civil Service: YES Reports To: Confidential Secretary FLSA Exempt: No Union: Teamsters BBP: Yes HIPAA: Level 4 Salary Level: See Union Contract Shift: 8 a.m. to 5 p.m. or 7 a.m. to 4 p.m. Location: Elkins Road, Port Hadlock Approved By: Human Resources Manager3GA-0(/(�r Approved Date: February 2022 SUMMARY Performs a variety of duties including data entry, research, review, and customer service in order to protect,preserve, and disseminate confidential law enforcement records for the effective operation of the Sheriffs Office. This function is a key component of the Sheriffs operation and is vital to officer safety, public safety, the work of the Prosecutor's Office and the courts. Performs critically responsible technical/administrative support work to the Operations and Detectives Divisions of the Sheriffs Department. Public contact is required for explanation of policies/procedures and the interpretation of guidelines/law are basic elements of this position. Employee must perform the duties of this position as per State and Federal law, Accreditation Standards, and department and county policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Essential functions are fundamental job duties. They do not include marginal tasks which are also performed but are incidental to the primary functions. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Performs related work as required. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief to equalize peak work periods, or otherwise balance the workload. Processes case files and sends copies to the Prosecutor's office for their investigation and prosecution. Copies, routes,tracks information submitted to courts and prosecutor's office as directed. Enters court dispositions into an in-house records management system. Searches local, state, and federal law enforcement databases for criminal histories and performs local background checks. Enters arrest warrants in state database and in-house records management system and quashes warrants in both systems. Enters and cancels protection orders. Jefferson County Job Description: Sheriff's Office Records Officer Reviews all case files for NIBRS crime coding, corrects errors, analyzes data, and reports monthly statistics to the state. Determines individual eligibility for concealed pistol licenses (CPLs) and processes firearms transfer paperwork and firearms dealer licenses in accordance with state statute. Issues special forest harvest permits in accordance with state statute. Maintains registered sex offender records, enters data into state database and in-house records management system, provides support to the sex offender address verification program and compiles and submits quarterly reports to the state. Prepares and maintains department financial data. Performs accounting duties, including reviewing, preparing and inputting all office bills, expense vouchers,purchase orders, etc. Prepares monthly department payroll for approval and submittal. Processes requests for records from the public, prosecutor, courts, and other agencies in accordance with state statute. Provides accident reports to requesting insurance agencies, including researching data, summarizing report and collecting service fees. Receives and processes lost and found property, and requests for extra patrols and vacation house checks. Monitors tip hotline. Provides back up and vacation/illness relief for other records staff during their absences, requiring cross-training and handling/knowledge of time-sensitive assignments of related employees. May include assignment as TAC officer responsible for ACCESS training and certification, audits, operating procedures, and verifications. Maintain various reports, logs, registers and files. Enter/retrieve information from NCIC/WACIC computer databases relating to person, vehicle and firearm information. Maintain ACCESS certification and required confidentiality requirements. Respond to evidence/property inquiries from the general public and/or official authorities in person or telephonically to provide identification, location and dissemination of evidence/property held. Execute oral and written communications with courts, prosecutors, businesses, educational facilities, government entities, and private citizens regarding issues relating to evidence/property. Provide documentation and inspection services for evidentiary matters to the department, prosecuting attorneys, other law enforcement agencies and courts system. Maintain and manage physical security/control/disposition of all evidence/property to include high value items such as vehicles, controlled substances, currencies and firearms. Page 2 of 6 Jefferson County Job Description: Sheriff's Office Records Officer Document and execute the physical destruction of controlled substances and firearms in conjunction with designated witnesses/supervisors. In accordance with policies and procedures, destroy or purge other evidentiary/property. Maintain continuous and meticulous chain of custody of evidence/property held including appropriate signatory requirements for handling evidence and property. Manage and execute dual entry record-keeping system (computer data entry, tracking, analysis) and accompanying hard card signatory chain of custody, which includes on-hand inventory, disposition history and inter-agency transfers. Ensures and is responsible for reconciliation of electronic and paper tracking data. Advise departmental personnel on policies/procedures for packaging, documenting and submitting evidence/property materials for storage and integrity. Provide departmental personnel with appropriate packaging supplies. This position maintains most current packaging and documentation standards acceptable within law enforcement and the criminal justice system Package and transmit evidentiary items and controlled substances to the State or other crime laboratories for forensic analysis as requested by investigators and prosecutors. Receive controlled substances after State forensic analysis completion, and disseminate resulting reports. Document, prepare and auction materials that are legal to possess and have value which are forfeited by courts, unclaimed by owners, or ownership is undetermined through commercial agents. Manage bio-medical hazardous waste materials storage, accessibility, and ultimate destruction through established Federal/State Laws and local government and departmental policies and procedures. Appear for scheduled work with regular, reliable and punctual attendance. Establish and maintain cooperative, effective, and productive working relationships using tact, patience, clarity and courtesy. Effectively plan and organize work and complete tasks within prescribed timeframes. Other duties as assigned and directed by the supervisor. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. COMPETENCY: To perform the job successfully, an individual should demonstrate competency in the following: Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Page 3 of 6 Jefferson County Job Description: Sheriff's Office Records Officer Written Communication- Writes clearly and informatively: Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Delegation - Delegates work assignments; Matches the responsibility to the person; Sets expectations and monitors delegated activities. Quality Management- Demonstrates accuracy and thoroughness. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; promotes a harassment-free environment. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time; supports organizations goals and values. Judgment- Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Planning/Organizing - Prioritize and plans work activities: Uses time efficiently; Plans for additional resources; Sets goals and objectives: Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner: Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality- Demonstrates accuracy and thoroughness: Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner: Works quickly. Safety and Security - Observes safety and security procedures: Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment: Manages competing demands; Changes approach or method to best fit the situation: Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality- Is consistently at work and on time: Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions: Keeps commitments: Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative -Volunteers readily; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation- Generates suggestions for improving work. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) and three (3) years related experience and/or training in general business; or equivalent combination of education and experience. Page 4 of 6 Jefferson County Job Description: Sheriff's Office Records Officer MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work with limited supervision. COMPUTER SKILLS: Ability to type proficiently and accurately. To perform this job successfully, an individual should have knowledge of Access Database or other database software; Explorer Internet software; EXCEL Spreadsheet software and WORD word processing software. CERTIFICATES, LICENSES, REGISTRATIONS U.S. Citizenship. Valid Washington State Driver's License OTHER REQUIREMENTS: Will be required to pass a background check, polygraph test, and psychological evaluation Will be required to obtain ACCESS Certification upon employment Will be required to attend training in evidence handling and management Will be required to attend Law Enforcement Records Training Will be required to participate in continuing education to stay current with applicable statutes and procedures Must develop knowledge of physical security, chain of evidence and custodial requirements of evidence and property. Must possess the knowledge and ability to interface with law enforcement, prosecutors and courts system. Knowledge of basic bio-medical hazardous materials handling procedures. Knowledge of procedures for handling controlled substances. Knowledge of firearm handling safety requirements. OTHER SKILLS AND ABILITIES: Ability to perform duties independently after initial training. Ability to learn legal process of evidentiary materials and apply state and county statutes governing evidentiary and property materials. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms and climb or balance. The Page 5 of 6 Jefferson County Job Description: Sheriff's Office Records Officer employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting which is busy, oriented to public service and subject to constant work interruptions. Employees may work under the stress of continual public and/or inter-departmental contact and pressure to meet inflexible timelines. Ability to maintain reasonable, predictable and regular attendance and ability to attend meetings or report to work outside of regular business hours may be required. Confidentiality is of the utmost importance. As a matter of course in the performance of their regular duties, records officers handle extremely confidential information that could contain descriptions, recordings, or photographs that may be of an offensive nature. While performing evidence and property management, employees will be exposed to controlled substances, blood-borne pathogens of a potentially hazardous nature and to items taken from degraded environments or affected by poor hygiene. Page 6 of 6