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HomeMy WebLinkAbout2023 TCC 2023 Request for Proposal Packet Lodging Tax/Tourism Promotion This packet is for the2023TOURISM PROMOTION SERVICEPROPOSALS to be funded by the Jefferson County Lodging Tax. Under Jefferson County guidelines, you must be a NON-PROFIT or GOVERNMENTAL AGENCY to be eligible to be funded by the Jefferson County Lodging Tax. The Jefferson CountyLodging Tax Advisory Committee will only consider complete and signed proposals that include all of the requested information and documents, and that are submitted by the deadline: OCTOBER 15, 2022 by 4:30 pm Digital Delivery only for Proposals to afmcknight@co.jefferson.wa.us 2023 Proposal Guidelines: Tourism Promotion Activities The Jefferson CountyLodging Tax Advisory Committee (LTAC) is accepting proposals from government agencies and non-profit organizations for tourismpromotion to be provided during calendar year 2023 and paid for from the County’s lodging tax fund. The Committee will make recommendations to the Jefferson County Commissioners within one month following the proposal deadline. All decisions for use of the lodging tax will be made by the Jefferson County Commissioners. Proposals from government agencies or non-profit organizations are to be for tourism promotion during calendar year 2023. Please refer to Section 1 of this packet for examples of eligible tourism promotion activities for this funding round. At the time of implementation, tourism related activities within proposals must comply with federal, state, and county laws and requirements, including county Public Health direction. NOTE: Jefferson County may not use public funds in any way that can be construed as a gift to an individual or organization. Proposals must completely address the questions, and all requested supplemental information must be provided. Incomplete proposals will not be considered by LTAC. To be considered, a fully completed and signed digitalapplication (digital signatures acceptable) must be received at afmcknight@co.jefferson.wa.us by the deadline listed above. The preferred format for a digital application is a single PDF file attached to an email. If necessary, multiple files in either PDF or Microsoft Word may be attached to a single email as a complete digital application. All documents filed with the County are public records, potentially eligible for release. Jefferson County is committed to the non-discriminatory treatment of all Persons in the employment and delivery of services and resources. 2023 Proposal Checklist for Tourism Promotion Activities Jefferson County - Tourism Coordinating Council Organization Name TCC (Tourism Coordinating Council) Event Name, if different 295,000 Proposed Contract Amount: $ Proposals must completely address the questions, and all requested supplemental information must be provided. Incomplete or late proposals will not be considered by the Jefferson County LTAC. To be eligible for consideration, your application must be signed, dated, and include the following items in the listed order. Check each item submitted: _______ Signed and Dated Proposal Summary Sheet _______ Section 1 - Itemized list of proposed services and estimated costs. _______ Section 2 - Proposal Questions. _______ Section 3 - Proposed 2023 promotion, facility, event or activity budget. _______ Section 3 – 2022 budget and year-to-date income and expense statement(s). _______ Section 3 - List of names and addresses of the organization’s current Board of Directors. Name and contact information for event chairperson, if applicable. _______ Section 3 - Optional work samples such as season brochures, promotional materials, reviews, news/magazine articles, etc. (maximum of 5 separate pieces) To be considered, a fully completed and signed original application with supporting documents must be received and date stamped at the Jefferson County Administrator’s Office, 1820 Jefferson Street, P.O. Box 1220, Port Townsend, WA 98368 by October 15, 2022.Courthouse is closed Saturday Documents submitted to the County are public records, potentially eligible for release. 2023 Proposal Checklist for Tourism Promotion Activities Proposal Deadline: October 15, 2022 at 4:30 pm (received, not postmarked) Courthouse is closed Saturday Address To: Jefferson County Lodging Tax Advisory Committee Mailing Address:P.O. Box 1220, Port Townsend WA 98368 Delivery Address:Jefferson County, County Administrator’sOffice, 1820 Jefferson Street, Port Townsend, WA 98368 Email Address:afmcknight@co.jefferson.wa.us Please type (10 point or larger) or legibly print in ink.To be considered: all questions must be answered; all requested documents provided; this form must be signed and dated. Organization Name Jefferson County - Tourism Coordinating Council Organization Address 2023 E. Sims Way - Suite 308, Port Townsend, WA 98368 Contact Name Steve Shively Contact Address Same Day PhoneEvening or Cell Phone 360-440-7006360-440-7006 E-Mail Address tcc@enjoyolympicpeninsula.com Facility/Event (if applicable) Total Lodging Tax Request:$: 295,000 Estimated 2023 org.operating 295,000 budget (Incl. Lodging Tax funds) $:_________________ If asking for funds for a specific Dollar Amount event, list other cash funding $ sources and dollar amounts $ budgeted for this project. $ Note: This section is only due for $ specific event and festival $ funding requests. $ Total Project Revenue Budget $ Did your organization receive Lodging Tax Funds from the County in 2022? _____yes _____ no I understand that if my organization’s proposal for tourism promotion activities is approved by the County that my organization will enter into a contract with the County to provide the contracted services up to the maximum contract amount. I understand that the proposal herein is a public record potentially eligible for public release. October 11, 2022 Sign Name:Date: Steve Shively, Marketing Coordinator Print Name and Title: 1.Itemized List of Proposed Tourism Promotion Services Jefferson County - Tourism Coordinating Council Organization (or Event) Name: ________________________________________ In the following space or on a separate sheet of paper, please specify each proposed tourism promotion, facility, event or activity, including quantities and costs (see examples at bottom of page). Examples of how to list your proposed tourism promotion servicesor event(please be as specific AS POSSIBLE about the services, quantities, the tourism market, distribution method, and cost): 10,000 promotional rack cards for I-5 corridor from Portland to Bellingham, April - June 2018…………$1,835 The rack cards will promote an event/hotel/restaurant promotional package. Design and printing……………………………………………………………….…. $1,250 Distribution by XYZ Company……………………………………………………… $ 500 5 hours of staff time at $17.00 per hour to write copy, edit and proof the cards…...$ 85 1/3 page black and white event promotional advertisement in XYZ Magazine, July 2018 edition.……. $1,500 XYZ Magazine has 250,000 subscribers in western and northwest states. This 1/3-page ad will be part of a full-page advertisement being coordinated by the VCB. XYZ Magazine will match the value of the advertisement with a feature article on Jefferson County and the event in the same edition. 2023 LTAC funding request from TCC the Tourism Marketing Coordinating Council operating under authorization of Jefferson County, Washington. 1. Tell us about your promotion, facility, event or activity and why you think it will increase tourists traveling to and staying in Jefferson County. Fulfilling County Ordinance 02-0622-98 Jefferson County TCC is the sole, year-round, tourism promoter utilizing Lodging Tax revenues to strategically target regional and global tourism promotions on behalf of the maintenance, and dedicated operations promotional entity not limited by membership status. As we continue the transition from post COVID pandemic into endemic TCC will continue to message best practices related to #RecreateResponsibliy and #StaySafeWA as we strive to remain in a space of sustainable tension between successful hospitality economics and public health. Due in a large part to creative and consistent marketing, Jefferson County continues to enjoy record LTAX receipts throughout most of 2022. As of the end of September the $599,609.20 in DOR (Dept. of Revenue) Hotel/Transient Accommodations revenues for Jefferson Co. have already surpassed -water full- year level from 2019 of $568,587.21. We estimate that 2022 will finish 5 -7% ahead of 2021 and as much as 65% beyond the established budget goal. It is with these strengths that we feel confident in requesting the same $295,000* tourism marketing funding awarded in 2022 for our - current - 2023 operations. TCC continues working strategically, and collaboratively, to safely and sustainably inspire and welcome visitors throughout these unprecedented pivots this post-pandemic continues challenging us all by. If fully funded, TCC will continue to play a significant role in guiding sustainable recovery of the essential tourism industry to our county, region and state. * As noted, our tourism marketing approach depends on collaboration. There are foundational shifts occurring at Olympic Peninsula Gateway VIC and other Jefferson Co. tourism partners. TCC is actively monitoring the development of these anticipated transitions and is formulating proposed responses designed to keep our Jefferson Co. tourism marketing and visitor hospitality efforts going forward. 2. If this is a continuing promotion, facility or event, how is it different than in the past? establishments through the depths of COVID. In 2023 we will continue offering up the #StaySafe and #RecreateResponsiblity messaging alone with s navigation being required by extensive WSDOT construction projects. Throughout 2022 TCC has nimbly responded to the unprecedented COVID restrictions of 2021 and the emerging visitors pent-up demand for travel. Coupled with record rates of inflation, and staffing shortages especially within the service level staffing sectors so vital to our restaurants and lodging operations. The resulting demands have been unlike any prior period in tourism and hospitality history. Coupled with these strains has been scheduled maintenance closures of much loved Olympic NPS destinations Ruby Beach and Hurricane Ridge. TCC messaging has responsively changed to keep pace with every new twist and turn, carefully and strategically delivered in collaboration with state and regional tourism partners. Fortunately introducing visitors to Olympic Peninsula alpine access via Duckabush and Dosewallips, and west end beach alternatives via Kalaloch, Beaches 4, First Beach, Second Beach and Beach 2 have joined our recommended Bogachiel, Queets and Quinault alternatives to the often-over-loved Hoh Rainforest as part of the well laid messaging from the earliest days of COVID, i.e. #RecreateResponsibly, and the calls for visitors to throughout all their travels. TCC continues the role of industry advocate and educator, through various conversations and messaging campaigns with various state and local officials and elected representatives. Providing interpretation and offering training tips to hospitality professionals throughout various sectors of the industry. During 2022, unlike pre-pandemic years, we continued to welcome largely the regional drive market visitors over the mix of traditional domestic, international travel markets. Added shifts from in--from-anywhere online schooling has resulted in a dramatic shift in travel patterns. Digital Nomads are helping increase the average LOS (Length of Stay), and both Olympic National Park Ranger Stations and Information Centers) are noting that Friday-Saturday has been replaced by Wednesday-Thursday as the Olympic Peninsula This is further evidenced when viewing 2022 lodging tax revenues in light of net zero increase in inventory across the county, and RevPAR (Revenue Per Available Room) has only increased modestly throughout Jefferson in comparison to elsewhere in the Pac NW. 2023 operating plan if fully funded includes: 1. Lead visitors and hospitality operators alike through the maze of WSDOT 2023 bridge, round-about, and fish barrier construction projects planned throughout East Jefferson County. Renewing calls to 2. Continued county, region, and state-wide leadership in promoting Jefferson County visitations as we also continue helping the hospitality industry navigate the impacts of inflation, labor scarcity, lasting COVID endemic, and the growing impacts of climate change. All bundled with strategic messaging to consumers regarding where and how best to safely and sustainably Enjoy the Olympic Peninsula. 3. Collaborative promotion of emerging and on-going tourism events, facilities, and activities by government or non-profit agencies to attract and draw tourists to unincorporated Jefferson County from outside Jefferson County. Our primary feeder market remains the I-5 corridor from Vancouver BC through Seattle/Bellevue Tacoma & Olympia, south into Portland. Secondary visitor audience, as determined by analytics California, Texas, Colorado, Arizona, and Oregon. 4. Deep participatory partner collaboration will continue with the Olympic Peninsula Tourism Commission (OPTC), a robust tourism marketing and promotion organization, with enormous state and regional influence seasonal marketing campaigns for these past one and one-half years. Inspire visitors to outstanding Jefferson County front-country experiences by partnering with top- tier influencers as well as local guides & outfitters and culinary leaders. All making our destination the exceptional leisure and hospitality experience we are proud to call home and to welcome visitors to ENJOY. 5. Restart the COVID shelved North Olympic Peninsula lead - strategic process of developing a long- range plan for sustainable tourism and hospitality throughout the Olympic Peninsula. /ğƓğƌ Ʒƚ /ƚğƭƷ ε {Ļğ Ʒƚ The Jefferson County tourism message is as broad and diverse as our County is. From Marrowstone Island, to Kalaloch, to Brinnon to the fertile Chimacum Valley. TCC remains active in guiding, amplifying, and where needed coaching or incubating - these tourism focused conversations directly to the ears, eyes and even mouths of our equally diverse and active travelers. Our success is best known when our visitors convert our marketing messages of Enjoy Olympic Peninsula into heads in beds, feet on the ground, and dollars in the cash registers, of Jefferson County hospitality and lodging partners. This is the primary work of the TCC (Tourism Coordinating Council of Jefferson County). The power of these strategically curated tourism messages is directly evident in the confidence that there will be ongoing success of the overall Olympic Peninsula Tourism message and product. Despite the unpresented impacts of a global pandemic, and through strategic decision making, collaborative partnerships, and very hard work, TCC has helped continue returning lodging tax revenues into ever increasing - record setting levels. 3.Describe how you intend to market/promote your promotion, facility, event or activity to potential tourists who reside outside Jefferson County. The current 2023 marketing plan for TCC is to transition from the inspirational good news delivered from our collaborative into a new campaign. Most likely one which will complement the State of Washington ue to and leveraging our additional local content to the official state TREAD app. Messaging themes will include: -end between Forks and Kalaloch Traveling along the Hood Canal through Quilcene and Br y and the coastal luxury of Port Ludlow TCC continued to actively lead the tourism marketing conversations across the Puget Sound region during 2023. April visits. With emphasis on carless travel via both the Jefferson-Kitsap express-foot ferry from Seattle to Port Townsend, as well as the Straight Shot line 123 from the Bainbridge Ferry through Discovery Bay into Port Angeles. many partners, including: OPTC (Olympic Peninsula Tourism Commission) Whole Peninsula focus and exposure as state, national and international fronts. Including hosting both domestic and international travel partners, tour operators and media journalists through facilitating FAM (Familiarization and Marketing) tours originating from Visit Seattle and the Port of Seattle as conduits of cruise, foreign and domestic visitation initiatives. OCL (Olympic Culinary Loop) the Hood -to- Brinnons ShrimpFest, and Apple & Cider Fest. STW (State of WA Tourism) Has launched the TREAD app along with existing seasonal (spring and fall) state-wide marking initiatives on behalf of all of Washington. has renewed TCCthe OA (Ocean acidification) and resource preservation is essential to the Washington coast and the visitor experience, as are other National Resource Managers (stewards of County, State and Federal Forests and Parks) Exciting new JeffCo. lodging Worthington Park, Paradise Heights Bed & Breakfast and Marrowstone Inn. Olympic Peninsula Gateway VIC Bill and his dedicated team of volunteers provide essential year- round - 4.How will you measure the effectiveness of your promotion, facility, event or activity? The JeffCo. Treasurer says it best regarding Hotel/Motel Lodging Tax Fund 125 $100,707 including interest (August 2022 Revenue Report). This is 71% over budget for the month, 69% over budget year to date (YTD) and 5.4% more than 2021 YTD. TCC, in collaborative with our marketing partners at OPTC, has enhanced and expanded distribution of a very successful fall into winter and winter into campaigns. With special impact thanks to digital and TV commercial marketing throughout the Seattle and Portland metro areas. goal is to inspire, education and issue the CTA (Call To Action) to plan or book an Olympic Peninsula visit. Our analytics measured from campaigns study focused market penetration (via total estimated impressions) and engagement (via open rate, page views and/or total time on site vs. more traditional conversion studies which result in direct sales) Example from our Spring 2022 Campaign: Focused Market penetration: TV COMMERCIALS 17,586,000 total estimated campaign impressions 94.5 reach & 11.3 frequency 409 total spots Engagement as measured via GOOGLE & MICROSOFT ADS: 23,142 clicks to OlympicPeninsula.org 2,142,174 impressions 32.30% search conversion rate (8.2X industry average) 6.77% display conversion rate (17.4X industry average) 5,568 highly qualified conversions Time on Site (more than 2.5 minutes): 2,469 Pages per Session (more than 3): 3,007 5.What economic impact can we expect in Jefferson County from your proposed promotion, facility, event or activity? In Fall 2019 Commissioner Greg Brotherton and TCC were part of an Ad-Hoc work group formed by Clallam County Commissioner Randy Johnson, with the goal of developing an RFP for a regional Destination Management Plan. This much needed framework towards sustainable tourism development was shelved due to COVID. This initiative has been resurrected for 2023, with the added value of the maturity of Sustainable Tourism management and additional data points such as the recently completed ASAP (Area Sector Analysis Process)as pass-through funding in support of this Tourism is good business for Jefferson County! According to figures from Tourism Economics, visitor spending in the state was $13 billion in 2020, a 41 percent drop from . Tourism is the fourth largest industry in Washington State, employing more than 182,700 workers. Spending increased in 2021 to $17.7 billion but remained below pre-pandemic levels. Data shows that Jefferson Co. received $142.8 M in direct visitor spend, compromised of almost 50% of revenue from lodging ($69.6 M), and employing 1,154 tourism related workers, nearly 8% of all county employment. In 2021 tourism resulted in a $805 per county household offset in general Jefferson Co. taxes paid. Once the 2022 year has closed, and the research numbers totaled, we are confident that TCC has continued to deliver a high ROI for the Jefferson County Lodging Tax Advisory Councils investment. As illustrated, TCC is the only Jefferson County appointed Tourism Marketing Council. TCC operates 12- months of each year, collaboratively promoting all of Jefferson County as a visitor destination of the broader Olympic Peninsula. TCC uniquely knows and leverages the Chimacum Valley and coastal environs of both the Hood Canal and the Kalaloch coast. We strongly urge LTAC to fully fund the requested 2023 tourism promotion and marketing allocation request of TCC. Thank you for your continued support! Jefferson Co. Washington - Tourism Coordinating Council Examples of display (print and digital) TCC ads from 2022 Background Information about Your Organization Port Ludlow Discovery Bay, Gardiner Port Ludlow Diana Smeland - alt. Dan Ratigan (collector) 70 Breaker Ln, Port Ludlow, WA 98365 Gateway VIC TCC Chair Bill Roney - alt. Shelly Leavens (activities) 93 Beaver Valley Rd, Port Ludlow, WA 98365 Quilcene Brinnon Hood Canal Quilcene Coyle Cleone Telling - alt. Brian Cullin - alt. Larry McKeehan (collector) 181 Leland Valley Rd E, Quilcene, WA, 98376 Brinnon & Hood Canal Christina Maloney (activities) 251 Hjelvicks Rd., Brinnon, WA, 98320 West End Kalaloch West end Amy Neil (collector) 157151 US-101, Forks, WA 98331 Forks Marsha Massey (activities) 618 S Peabody St Suite F, Port Angeles, WA 98362 Tri-Area Chimacum Valley & Marrowstone Island Fort Flager & Marrowstone Is. Aaron Terada (collector) 10541 Flagler Rd, Nordland, WA 98358 Chimacum Crystie Kisler (activities) 124 Center Rd, Chimacum, WA 98325 Contract Marketing Coordinator Steve Shively S3 Solutions 2023 E. Sims Way, #308, Port Townsend, WA 98368 Phone 360.440.7006