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HomeMy WebLinkAbout018 06STATE OF WASHINGTON County of Jefferson In the Matter of Americans with } Disabilities Act (ADA) } Grievance Procedure } RESOLUTION NO. 18-06 WHEREAS, the Americans with Disabilities Act (ADA) - Public Law 101-336 was enacted on July 26, 1990; and, WHEREAS, the Americans with Disabilities Act, Section 202, states, in part, that "no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied benefits of the services, program, or activities of a public entity, or be subject to discrimination by any such entity"; and, WHEREAS, Section 504 of the Rehabilitation Act states, in part, that "no otherwise qualified handicapped individual ... shall solely by reason of his handicap, be excluded from participation in, be denied the benefits of, or be subject to discrimination under any program or activity receiving Federal financial assistance"; and, WHEREAS, the law stipulates that all public jurisdictions will establish a complaint procedure to resolve grievances in a prompt and equitable manner and strongly encourage the use of dispute resolution mechanisms other than the federal court system; and, WHEREAS, the guiding principles for the establishment of the Jefferson County grievance procedure are: 1) To promote cooperation between a complainant and the County, rather than fostering an adversarial environment. 2) To take full advantages of existing expertise and resources available in Jefferson County, the grievance procedure will incorporate the capacity for both sides to be able to confer with people with expertise. 3) To ensure that the procedure in no way disadvantages people with disabilities from their rights and opportunities under Federal law and State law in order to help ensure that people with disabilities will go through the grievance procedure process rather than filing a lawsuit against the County. WHEREAS, the Jefferson County Commissioners encourage citizens to view this grievance procedure as an opportunity to open dialogue between a person with a disability and the County. NOW, THEREFORE BE IT RESOLVED, by the Jefferson County Board of Commissioners, that Jefferson County does hereby establish the following as its Americans with Disabilities Act Grievance Procedure: Section 1: ADA Coordinator Jefferson County designates that the Central Services Director shall act as the County's ADA/504 Resolution No�8-06Americans with Disabilities Act (ADA) Grievance Procedure Pale; 2 Coordinator who will coordinate the efforts of the County in order to comply with ADA and/or Section 504. Concerns, comments and/or complaints should be sent to: Jefferson County Central Service Director Ph: (360) 385-9141 1220 Jefferson Street Fax: (360) 385-9195 PO Box 1220 Port Townsend, WA 98368 Section 2: Complaint Procedure This procedure may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities and programs of Jefferson County. Step 1 - The Written Complaint - A complaint should be in writing, contain the name and address, phone number and e-mail (if available) of the person filing it, and the location, date and a description of the problem or the action alleged to be prohibited by the ADA and/or Section 504 (45 CFR Part 84). Alternative means of filing complaints will be made available for persons with disabilities upon request. A complaint should be filed as soon as possible in the office of the ADA Coordinator, but no later than 60 working days after the person filing the complaint becomes aware of the problem or action alleged to be prohibited by either or both regulations. The ADA Coordinator shall confirm the date of receipt of the complaint to the complainant in writing or via an alternative means if requested. Step 2 - Meeting with Complainant and Investigation by the ADA Coordinator - Within 30 working days of the receipt of a written complaint the ADA Coordinator, or their designee will meet with the complainant to discuss the complaint and shall conduct such investigation of a complaint as may be appropriate to determine its validity. These rules contemplate informal but thorough investigations, affording all interested persons and their representatives, if any, an opportunity to submit evidence relevant to the complaint. Step 3 - Written Decision - The ADA Coordinator, or that person's designee, shall issue a written decision determining the validity of the complaint and/or the position of Jefferson County no later than 45 working days after receipt. Alternative means of providing a written decision will be made available for persons with disabilities upon request. Step 4 - Appeal - If the response by the ADA Coordinator does not resolve the issue to the satisfaction of the complainant, the complainant may appeal to the County Administrator. The County Administrator shall confirm in writing to the complainant the date of receipt of the appeal or confirm via an alternative means if requested. Said appeal shall be in writing and received by the County Administrator within fifteen (15) working days from the date of the written response. Alternative means of filing an appeal will be made available for persons with disabilities upon request. After receiving the appeal, the County Administrator will review it and respond in Resolution No. 18-0 Americans with Disabilities Act (ADA) Grievance Procedure Pa&e_3 writing or a format accessible to the complainant as a final resolution of the complaint within twenty (20) working days. The appeal to the County Administrator shall be the final administrative appeal process provided by the County. BE IT FURTHER RESOLVED, that the ADA Coordinator shall maintain the files and records of Jefferson County relating to complaints filed hereunder. The ADA Coordinator may assist persons with the preparation and filing of the complaints; participate in the investigation of complaints, and advise the County Administrator, or his/her designee, concerning their resolution. BE IT FURTHER RESOLVED, that these rules shall be liberally construed to protect the substantial rights of interested persons, to meet appropriate due process standards, and to assure Jefferson County's compliance with the ADA and Section 504 as stated above. BE IT FINALLY RESOL VED, this resolution repeals and replaces Interim Resolution No. 19- 92. APPROVED AND ADOPTED this l 7 day of , 2006. SEAL; ATTFNT:.' . 4 4 ".1 % yc-� J44eA4ftffhes5 CMC Clerk of the Board APPROVED AS TO FORM: k9a�vlj ti kzo�� Deputy Prosecuting Attorney JEFFERSON COUNTY B LoCO MMISSIONERS F�ii� Johnairman David Sullivan, Member atrick . odgers, Mem Page 3 of 3 JEFFERSON COUNTY ADA TRANSITION PLAN PROGRAM AND SERVICES ACCOMMODATION The ADA requires that persons with disabilities have equal access to programs and services offered. Accommodations can occur in a number of ways. Accommodation does not mean that a program or service has to be fundamentally changed or altered or cause an undue financial or administrative burden. Accommodation does require a common sense approach to ensure persons with disabilities receive benefit and service. 1-070 0=9 The following definitions are provided to interpret various accommodation options. The options provided are in order of priority, if the first is not available or does not satisfy the nature of the request for accommodation, then move to the next on the list. All accommodations are predicated on a request by the party wishing a disability accommodation. A. Hearing Impaired 1 .......... Written Materials and Instructions 2 .......... Interpretative Assistance (Sign) 3 .......... Amplified Hearing Assistance 4 .......... TDD communications B. Speech Impaired 1 .......... Written Materials and instructions 2 .......... Interpretative Assistance (Sign) 3 .......... TDD communications C. Sight Impaired 1 .......... Large Print Text, Forms and Instructions 2 .......... Interpretative Assistance 3 .......... Auditory Materials and Instructions 4 .......... Braille Materials and Instructions D. Mobility Impaired 1 .......... Barrier Free Accessibility 2 .......... Mobility Assistance 3 .......... Separate Program E. Cognitive Impairment (May include any or all of the above.) 1 .......... Explicit Verbal Communication 2 .......... Interpretative Jap. C..ty —42-4 " PL Al.: 2 ................................... Written Materiaj,s�a d Instructions: For those with hearing or speech impairments a simple form of accommodation is to have clear written materials and instructions to assist them. It is important that these forms are as self explanatory as possible and that they are written in simple English. Technical jargon should be avoided or defined in non-technical terms. Ike Print Text: For those with sight impairment large print text is a simple form of accommodation. This is particularly easy with copying machines that can expand text size. ter, MJ,4tive Assist Vie_: Interpretative assistance can run the range from one-on-one assistance of County staff with the person needing assistance, such as reading forms or instructions, to the use of professional sign language interpreters. The County has a list of qualified professional interpreters in the event such service is needed. Au 'tory Materials and Instructions: For the sight impaired, auditory materials can be of great assistance. The recording of materials and instructions on cassette tape for standardized programs and services may be an effective mode of assistance. Amplified Hearing -Assistance: Both courtrooms have be retro -fitted with a amplified hearing assistance system. A similar system is being obtained for the Commissioners Chambers. Once purchased, the Commissioners system will be transportable and may be checked out should the occasion arise. Check with the Commissioners Office for availability. Braille Mak—Ws and Ins ctions: One option for the sight impaired is to have standard materials and instructions copied in braille. However, as few sight impaired persons actually use braille, this is not usually the preferred method of accommodation. The State of Washington publishes in braille. If it is a State program or State generated materials being handed out you can request that braille copies be available. TDD Communications: TDD is a form of interactive communication for the hearing or speech impaired through the telephone system. The 911 emergency system has TDD capabilities, no other office in the county has TDD capabilities. The State of Washington has developed TDD relay service. For customers requesting TDD accommodations, call 1 -800 -TDD -NETT (1-800-833-6388) for the relay service. Barrier Free Accessibility: Barrier free accessibility is included in the assessment of facilities. Changes to the physical setting are being made to accommodate barrier free access. A copy of the transition plan for facilities is available in the Commissioner's Office. Wbilily Assistance: In some cases it may not be practical to be barrier free. In these cases, individual assistance may be required to provide access to a mobility impaired person. ftarate ProgM: In extreme cases it may not be possible to accommodate a impaired person in a integrated setting. A fundamental goal of ADA is to integrate persons with disabilities in the programs and services offered. If a separate program is required to accommodate a disability, the program must provide the same degree of service as non -segregated programs. PUBLIC PROGRAM FOR WHICH ACCOMODATION MAY BE REQUIRED -BY DEPARTMENT Assesao Front Counter Auditor Front Counter Elections Filing Animal Services Adoption Impoundment and Redemption $,sLd of Cgmmissio ers Front Counter Meetings and Hearings Board of EgualiZation Hearings Tannin Shoreline Commission Meetings and Hearings Cooperative Extension Front Counter Adult Education District Court Court Room Proceedings Front Counter Health and Inman Services ices Group Activities Front Counter Clinical Activities Recreation Program Activities Swimming Pool Plannme Front Counter Permit Center/ Current Plan i uildi g Front Counter prosecuting A_Wm y Defendant Programs Front Counter Front Counter Bookings and Jail Programs Subpoena Superior Court Court Room Proceedings Front Counter Treasure. Front Counter Tax Collection Public Works Front Counter Meetings and Hearings JEFFERSON COUNTY DEPARTMENT OF PUBLIC WORKS 1820 Jefferson Street P.O. Box 1220 Port Townsend, WA 98368 (206) 385-9160 Gary A. Rowe, P.E., Director Robert G. Nesbitt, P.E., CoOmErhero 11r TO: All Jefferson County Facilities FROM: Valerie Greene, Facilities Division, Department of Public Works 5U13JECT: Site visitation for ADA Facilities Compliance Survey r All county facilities are subject to the Americans with Disabilities Act(ADA), and during the next several weeks all sites will be visited to complete an access inventory. For each site, Valerie Greene, Department of Public Works, will be completing a standard survey checklist, which will identify areas needing physical modification, These changes will be defined in a transition plan to be completed by July 26. We have our own means of access, and your presence is not required during the survey. You will be notified later of the date and approximate time of visit. Thank you foryour cooperation. 100% Recycled Paper The Americans With Disabilities Act of 1990 (ADA) is a comprehensive lavweddressing ac- cessibility and civil rights issues related to employment, telecommunications and many areas of design. However, it is not the first or only law regarding facility and program ac- cess for people with disabilities. It actually completes more than 20 years of legislation aimed at guarantying the rights of pule with disabilities. Americans With Disabilities Act of 1990 - Public Law 101-M The Americans With Disabilities Act (ADA) is a comprehensive law prohibiting discrimina- tion against people with disabilities in employment, public transportation, telecommunica- tions and public accommodations. It extends to persons with disabilities similar coat- . prehensive civil rights protections provided to persons on the basis of race, sex, national origin and religion under the Civil Rights Act of 1964. In regard to physical accessibility, ADA extends the intent of the Architectural Barriers Act to cover all public facilities regard- less of federal funding, including facilities such as restaurants, hospitals, movie theaters, medical and law offices and retail stores. The sections of the Act that address these issues are Title II (Public Services and Public Transportation) and Title III (Public Accommodations and Services). . 671TLRM! COMPit"iiANCE By January 26, M, architectural and communi- cation barriers must be removed in public areas of existing facilities when their removal is readily achievable -in other words, easily accomplished and able da be carried out without much difficulty or expense. Public accommodations that must meet the barrier removal requirement include a broad range of establishments (both for-profit and nonprofit) --such as hotels, restaurants, theaters, museums, retail stores, private schools, banks, doctors' offices, and other places that serve the public. People who own, lease, base out, or oper- ate places of public accommodation in existing buildings are responsible for complying with the barrier removal reqWritirient. The goal of the survey process is to plan how to make an existing facility more usable for people with disabilities The Deparmtent of justice rem ornmends the development of an ftnpkmviVztion Plan, specifying what improvements make to remove barriers and when each solution will be canned out: "...Such a plan.. -could serve as evidence of a good faith effort to comply...:' JEFFERSON COUNTY DEPARTMENT OF PUBLIC WORKS 1820 Jefferson Street P.O. BOX 1220 Port Townsend, WA 98368 (206) 385-9160 Gary A. Rowe, P.E., Director Robert G. Nesbitt, P.E., County Engineer MEMORANDUM TO: Board of County Commissioners b 0 1j FROM: Gary A. Rowe ��,.ra, `j 1 DATE: November 27, 1991 ;R FERSpN L.t,l!r! i com HOME SUBJ: Accessibility Requirements of Americans with Disabilities Act The Americans with Disabilities Act requires government agencies ensure that individuals with disabilities have access to existing buildings. These requirements, along with several other accessibility requirements, must be met as early as January 26, 1992. According to the information attached, a process must be started to evaluate all services, programs, etc., to determine what needs to be done to meet the act. An employee needs to be designated to coordinate and implement the compliance efforts. I suggest that an advisory group also be formed to assist with this effort. Please let me know how you would like to proceed. 100% Recycled Paper 1076 S. Franklin Sr. Olympia. WA 98501 (206) 75.34137 ASSOCIATION OF WASHINGTON CITIES Implementing the Americans With Disabilities Act The Americans With Disabilities Act (ADA) was signed into law on July 26, 1990. The ADA prohibits discrimination in employment on the basis of disability and prohibits the exclusion of disabled individuals from participation in, or the benefits of, services, programs, or activities of public entities including cities and towns. Final rules for implementing the ADA were issued by the U.S. Department of Justice and the Equal Employment Opportunity Commission (EEOC) on July 24 1991. While the EEOC rules governing employment discrimination go into effect on July 261 1992, the Department of Justice rules take effect on January 26,199'2. However, the Department of Justice rules, which pertain to the "public services" section of the ADA, also cover employment practices for all public agencies. Therefore, all cities and towns are required to comply with both employment and non -employment related provisions of the ADA by January 26, 1992. ADA Activities and Effective Dates Self -Evaluation On January 26, 1992, all cities and towns must begin a self-evaluation of all services, programs, activities, policies, procedures, and practices (including employment practices) that may not satisfy the new requirements. The self-evaluation process, including a period for public comment, must be completed no later than January 26, 1993. Information Availability After January 26, 1992, each city or town must make available to any interested individual information that descnbes the city's efforts to comply with the ADA and apprise individuals, in such manner as the department head or city administrator finds necessary, of the protections against discrimination assured them by the ADA Facility and Building All cities and towns must ensure that individuals with a disability are Access assured access to existing facilities and buildings as soon as practicable, but no later than March 26, 1992, if access can be achieved only through nonstructural changes and January 26, 1995, for access requiring a structural change. New construction and alteration of facilities and buildings commenced after January 26, 1992, must meet all applicable ADA guidelines. Cities with 50 or More A city that employs 50 or more individuals must also: 1) Designate at Employees least one employee to coordinate and carry out compliance efforts; 2) adopt and publish a grievance procedure; and 3) develop and adopt, with public comment and no later than July 26, 1992, a transition plan setting forth the actions it must undertake to achieve ADA compliance (including necessary alterations to facilities, curbs, and walkways). #nr RpftPr ['nmmUnitles Definitions 'Ibe Americans With Disabilities Act includes a number of definitions. Listed below aro the major terms and phrases to keep in mind while reviewing city policies, procedures, scrvlc ess and programa. 7be term 'disability' includes: A physical or mental impairment that substantially Waits one or more major life activities, such as walking, seeing:, hearing, speaking, learning, performing manual tasks, caring for oneself, et cetera; A record of such an impairment; or Being regarding as having such an impairment even when no impairment exists. Individuals with minor, non -chronic, temporary conditions (such as a sprain, broken limb, or infection) are not classified as "disabled" under the ADA For employment decisions and the provision of government services, a "qualified individual with a disability' means: An individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the employment position that such individual holds or desires; or An individual with a disability who, with or without modifications to rules, policies, or practices, the removal of architectural, communication, or transportation barriers, or the provision of auxiliary aids and services, meets the essential eligibility requirements for the receipt of services or the participation in programs or activities sponsored by a government agency. For employment situations, 'reasonable accommodations' to an individual with a disability might include such things as: Making existing facilities used by employees reader accessible to and usable by individuals with disabilities; or Job restructuring, part-time or modified work schedules, reassignment to a scant position, acquisition or modification of equipment or devices, appropriate adjustment , i modifications of examinations, training materials, or policies, the provision of qualified readers or interpreters, et cetera, For employment situations, accommodations for individuals with disabilities would result in an 'undue bardsbie for a municipality if an action required significant difficulty or expense, when considered in light of the following factors: A) Tire nature and cost of the accommodation; B) the overall financial resources of the municipality or department (including available grant and loan programs), the number of people employed at the city or department, the effed on expenses and resources or other effect on the operation of the city or department; C) the number, type, and location of city facilities; and D) the type of operation or operations of the city, including the composition, structure, and functions of the workforce, and the geographic separateness or administrative or fiscal relationship of the city facilities in question. Listed below arc the major requirements of the Americans With Disabilities Act in the area of employment, public services, transportation, and public accommodations. The last page offers a few suggestions on how to get started with ADA implementation and includes several resource references. Employment e Applies to all government entities, regardless of workforce size, on January 26, 1992. Applies to private employers with 25 or more employees on July A 1992; and private employers with 15 to 24 employees on July 26, 1994. a Employers must reasonably accommodate the disabilities of qualified applicants or employees, unless an undue hardship would result. " a Employers may reject applicants or terminate employees who pose a direct threat to the health or safety of other individuals in the workplace. Employers may not discriminate against a qualified applicant or employee because of the known disability of an individual with whom the applicant or employee is known to have a relationship or association. a Applicants and employees are not protected from personnel actions based on their current illegal use of drugs. Drug testing is not affected by the ADA e Complaints may be filed with the Equal Employment Opportunity Commission or the U.S. Department of Justice. Available remedies include back pay, attorney's fees, and court orders to stop discrimination. Private lawsuits may be filed after exhausting administrative remedies. Public Services • Cities and towns may not discriminate against qualified ' " uab with disabilities. All government facilities, services, programs, and communications must be accessible consistent with the requimmeaa of Section 304 of the Rehabilitation Act of 1973. • Cities and towns must make programs and services accessible In all cases, except where doing so would result in a fundamental alteration in the nature of the program or in undue financial and administrative burdens. Services, programs, and activities must be provided in the most integrated ,setting appropriate to the needs of qualified individuals with disabilities. • Newly constructed local government buildings must. be accessible to people with disabilities. Alterations to existing government buildings must be done in an aeeessIble manner. Governments are not required to make structural changes in existing fiaties where other methods are of ectivc in achieving compliance with the ADA • Where structural changes in facilities are undertaken to comply with the ADA, changes must be made no later than January 26, 1995, but in any event as expeditiously as possible. • Individuals may file complaints with federal government agencies designated by the U.S. attorney general or bring private lawsuits. fi.- Transportation Eubllig Bus_ SXstems • New buses ordered on or after August 26, 1990, must be accessible to individuals with disabilities. • Transit authorities must provide comparable paratransit or other special transportation services to individuals with disabilities who cannot use fixed route bus services, unless an undue burden would result. • New bus stations must be accessible. Alterations to existing stations must be accessible. When alterations to primary function areas are made, an accessible path of travel to the altered area (and the bathrooms, telephones, and drinking fountains serving that area) must be provided to the extent that the added accessibility exists are not disproportionate to the overall cost of the alterations. • Individuals may file complaints with the federal Department of Transportation or bring private lawsuits. ?ubllc Rall System s • New rail vehicles ordered on or after August 26, 1990, must be accessible. • Existing rail systems must have one accessible car per train by July 26, 1995. • New rail stations must be accessible. As with new bus stations, alterations to new rail stations must be made in an accessible manner. • Existing intercity stations (Amtrak) must be made accessible by July 26, 201& Privately Operated Bus and Van Companies • New over -the -road buses ordered on or after July 26, 1996, (July 26, 1997 for small companies) must be accessible. Following completion of a study, the U.S. president may extend the deadline by one year, if appropriate. • Other new vehicles, such as vans, must be accessible, unless the transportation company provides service to individuals with disabilities that is equivalent to that operated for the general public. • Other private transportation operations, including station facilities, must meet the requirements for public accommodations. Public Accommodations • Public accommodations such as restaurants, hotels, theaters. doctors, offices, pharmaciea, retail st()rCX. museums, libraries, parks, private schools, and day care centers, may not discriminate on the baxis of disability, effective January 26, 1992. Private clubs and religious organizations are exempt. • Reasonable changes in policies, practices, and procedures must be made to avoid this discrimination. • Auxiliary aids and services must be provided to individuals with vision or hearing impairments or other individuals with disabilities so that they can have an equal opportunity to participate or benefit, unless an undue burden would result. • Physical barriers in existing facilities must be removed if removal is readily achievable (that is, easily accomplishable and able to be carried out without much ditiiculty or expense). If not, alternative methods of providing the services must be offered, if those methods are readily achievable. • All new construction in public accommodations, as well as in "commercial facilities' such as office buildings, must be accessible. Elevators are generally not required in buildings under three stories or with fewer than 3,000 square feet per floor, unless the building is a shopping center, mall, or a professional office of a health care provider. • Alterations must be accessible. When alterations to primary function are made, an accessible path of travel to the altered area (and the bathrooms, telephones, and drinking fountains serving that area) must be provided to the extent that the added accessibility costs are not disproportionate to the overall cost of the alterations. Elevators are required as described above. • Entities such as hotels that also offer transportation generally must provide equivalent transportation service to individuals with disabilities. New fixed -route vehicles ordered on or after August 25,1990, and capable of carrying more than 16 passengers, must be accessible. • Public accommodations may not discriminate against an individual or entity because of the known disability of an individual with whom the individual or entity is known to have a relationship or association. • Individuals may bring private lawsuits to obtain court orders to stop discrimination, but money damages cannot be awarded • Individuals also can file complaints with the U.S. attorney general, who may file lawsuits to stop discrimination and obtain money damages and penalties. Here's what you can do to get started All cities should begin the self-evaluation process for employment policies and all other government services on or before the mandated date of January 26, 1992. (See the enclosed sample self-evaluation form from the City of Seattle.) • All cities should make information about the city's ADA compliance efforts available to employees, job applicants, and citizens (upon request) after January 26, 1997- Efforts to notify individuals who receive government services about the protections against discrimination assured them by the ADA should be planned. • Cities with 50 or more employees should designate an "ADA coordinator" to guide the city's compliance efforts. • Consider forming an advisory group that includes individuals with disabilities in order to help guide the city in its implementation efforts. • Anticipate additional staff development and training funds in your 1992 and 1993 budgets specifically for ADA awareness and compliance implementation. • Order a copy of the Americans With Disabilities Act (Document # 869-010-000-96-1) by sending $1.50 per copy to the U.S. Government Printing Office, Washington, D.C. 20402. The President's Committee on Employment of People with Disabilities (PCEPD) has ADA brochures and other information available, at (202) 376-6200. i9esources Avallable • For additional information about compliance with local government provisions of the ADA, a copy of the department's final rule regarding compliance, and various fact sheets, contact the U.S. Department of Justice Civil Rights Division, Office on the Americans With Disabilities Act, at P.O. Box 66118, Washington, D.C. 20035-6118; voice --(202) 514-0301, TDD --(202) 514-0381 or -0383. • For copies of the commission's final rule regarding employment issues, contact the Equal Employment Opportunity Commission, 1801 L Street, NW, Washington, D.C. 20505; voice --(202) 6634900, TDD -- (202) 6634399. • For transportation issues, contact the Department of Transportation, Assistant Counsel for Regulation and Enforcement, 400 7th Street, SW, Washington, D.C. 20590; voice --(202) 366-9305, TDD --(202) 755- 7687. • For copies of a 29 -page facilities assessment guide developed for the City of Seattle by the Washington Coalition of Citizens with MABILMES, contact Curt Pavola of the Association of Washington Cities at (206) 753-4137 or tall -free message line 1-800-562-8981• • For information about technical assistance available to city officials in Washington state, contact the Association of Washington Cities at (206) 753.4137 or toil -free message line 1.800-562-8981. With questions about employment-related ADA. issues, ask for Deanna Krell. With questions about non - employment ADA issues, ask for Curt Pavola. PSI Association of Washington Cities 1076 South Franklin Street Olympia, WA 98501 Verne Wa9ar Director Countyy Road Admin Doard 2404 Chadler tcU ()JYMPiar WA BULK RATE U.S. POSTAGE PAID OLVMPVI WA PERMIT NO. 201