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HomeMy WebLinkAboutAdministrative Assistant Job Title: Department: Division: Reports To: FLSA Exempt: Union: HIP AA: BBP: Salary Level: Location: Approved By: Approved Date: JEFFERSON COUNTY Job Description Administrative Assistant Public Works Administration Public Works Director NO Teamsters Level 3 NO A3-D Post Office ~~1-~ Human Resource Manage Ofl- ~ December 2005 SUMMARY Performs a variety of complex administrative support duties associated with office administration and support of all sections of the Public Works Department. Aids management by coordinating office services such as personnel and budget preparation and control, by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Responsible for program administration for support services. Assists the Director with personnel matters by initiating and/or preparing personnel documents, reports and other data for a variety of departmental personnel actions and manages personnel paperwork flow. Establishes and maintains recordkeeping systems for tracking personnel related activities. Ensures completion of all necessary employment paperwork for all new staff and that proper personnel procedures are followed. Assists and orients new employees on procedures, policies, system and personnel matters. Responsible for scheduling and monitoring the WSDOT required drug and alcohol testing for the Public Works Department. Maintains personnel files as necessary for the department including confidential medical information files. Directs and participates in the work flow of the office to meet deadlines and level of quality requested by staff and other departments and agencies; assigns work and reviews work of other office personnel; develops and implements procedures to improve workflow, simplify reporting procedures, or implement cost reductions. Handles a variety of confidential documents and correspondence while performing secretarial and administrative work for the Director and managers. Accepts and completes special projects as assigned by Director. Jefferson County Job Description: Public Works Administrative Assistant Plans and organizes work activities of administrative employees of lower classification. Determines work procedures, prepares work schedules, and expedites work flow. Issues written and oral instruction. Reviews and verifies work for accuracy, timeliness, proper documentation, completeness, neatness and conformance to policies and procedures. Coordinates personnel services and records control and assures timely orientation of new subordinates and the progressive training of all administrative employees. Researches documents and other data and conducts analysis to provide background material and recommendations to the Public Works Director/County Engineer regarding personnel issues, policy formation, budgets and other matters of similar importance and complexity. Prepares departmental administrative reports for submission to the Board of County Commissioners, outside agencies, or the public as required or authorized. Coordinates collection and preparation of operating reports such as time and attendance records, terminations, new hires, transfers, and statistical records of performance data. Assists Human Resources with Department of Labor and Industries claims from the Public Works Department. Insures that the proper procedures for injury and illness reporting are followed. Reviews and answers correspondence. Researches, prepares and composes letters, reports, notifications, documents, memos and other materials of an important or confidential nature on own initiative or from brief instructions or notes. Researches, prepares and maintains technical documents such as inter-local agreements, legal notices, calls for bids, other documents and contracts. Attends meetings, prepares agendas, takes and transcribes minutes, types and performs various other administrative and office support tasks. May act as department representative on committees. Provides confidential administrative support to division managers as well as the Public Works Director/County Engineer. Accountable for specific project steps, work in a team based environment and participate in the annual training program and annual performance evaluation process. Directs services such as maintenance, repair, supplies, mail, and files. Compiles, stores, and retrieves management data. Performs other tasks as directed. SUPERVISORY RESPONSIBILITIES This job has no direct supervisory responsibilities. This position is responsible for program administration for support services in the Public Works Department. Responsibilities include assisting the Department Head with interviewing, training, planning, assigning and directing work and providing input for performance appraisals, addressing complaints, and resolving problems. The work is highly confidential. Page 2 of 5 Jefferson County Job Description: Public Works Administrative Assistant COMPETENCY To perform the job successfully, an individual should demonstrate competency in the following: Analytical - Collects and researches data. Problem Solving - Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Pursues training and development opportunities; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Maintains confidentiality; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Listens and gets clarification; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Cost Consciousness - Works within approved budget; Conserves organizational resources. Diversity - Demonstrates knowledge ofEEO policy; Promotes a harassment-free environment. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Planning/Organizing - Assigns priorities and plans work activities; Uses time efficiently. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quantity - Meets productivity standards; Completes work in timely manner. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCA TION and/or EXPERIENCE High school diploma or general education degree (GED) and six (6) years combined experience at an Admin I, II, and/or III with two (2) years related experience and/or training in general business curriculum; OR Eight (8) years related experience and/or training in general business curriculum, Page 3 of 5 Jefferson County Job Description: Public Works Administrative Assistant including or supplemented by clerical and basic office skills and demonstrated leadership and program administration in area of responsibility OR An equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS To perform this job successfully, an individual should have knowledge of database software; internet software; spreadsheet software and word processing software. CERTIFICATES, LICENSES, REGISTRATIONS Valid Washington State Driver's License OTHER SKILLS AND ABILITIES Knowledge of secretarial principles and practices, office management, and supervisory principles and practices and special practices, technicalities, and formats associated with the function of the Public Works Department. Ability to use a typewriter, personal computer and software, computer terminal, calculator, and other office equipment standard to area of assignment and to adapt to new and/or modified equipment which may be required. Understands the need for maintaining confidentiality of sensitive information. Ability to maintain a high standard for accuracy, completeness, efficiency in the preparation of reports. Ability to be independent and self motivated to complete required tasks on deadlines while simultaneously completing other tasks. Ability to quickly grasp new techniques, deal with rapid changes in events, remain calm in stressful Page 4 of 5 Jefferson County Job Description: Public Works Administrative Assistant situations, relate to various personality styles in a calm, professional manner. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Page 5 of 5