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HomeMy WebLinkAbout010324 TRIBAL RELATIONS DOS & DON'TS (PT_ 2)_ GROUPS + 2024 WORKSHOP SCHEDULETribal Relations Practitioners T.I.P.S. Brief #08 <https://r20.rs6.net/on.jsp?ca=0b3dc508-5c29-4902-9283-e4e389d9004d&a=1132914421113&c=9b0359de-aa61-11e9-8fec-d4ae52a45a09&ch=9ba0908c-aa61-11e9-8fec-d4ae52a45a09>   TRIBAL RELATIONS DOS & DON'TS (PT. 2): GROUP INTERACTIONS <https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif> <https://files.constantcontact.com/97d26f6c701/7cc7516e-4bec-4e50-b9ec-109cb67649bb.jpg?rdr=true> Big Question: How was your last meeting with a Tribe? How did the group dynamics feel? Who did most of the talking? Who did most of the listening? What was the agenda like? Whose priorities got the most attention? Where did you meet? Why? No right or wrong answers. Each question highlights a fundamental factor shaping group interactions with Tribes. As too many organizations discover the hard way, group dynamics will decide if our partnerships with Tribes flourish or dissolve. Multiplying the Good and the Bad Turns out, those routine meetings with Tribal counterparts are far more important than we realize. When they go well, we build rapport, engender trust, and cultivate consensus. We expand the possibilities of our work. Over time, this leads to lasting partnerships. When meetings go bad, we increase tension, misunderstanding, and disillusionment. This leads to neglected opportunities, strained relations, and conflict. All too often, group interactions with Tribes echo larger symptoms of flawed Tribal engagement. So that’s where we start. The simple wisdom challenging traditional management theory is this: Most organizations are obsessed with outcomes, and this is tough on relationships. “We live in an outcome-focused culture,” writes Seth Godin in The Practice <https://r20.rs6.net/tn.jsp?f=001sIAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8FYW3g4n74Ojclio8-9ezgsR8cejfUHwBTFNyHq2 zuER5Huoti_pkj4VPwC9CL3ITUDsY9r6lmMYc3Knp66r3fbxqojAHUdOYOc_vZo01JKtH&c=Il-14kyizZbaTssDyxJm27ijH2W8yw5SYjxykyTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5viaKVsg==> . “Lost in this obsession with outcomes is the truth that outcomes are the result of process.” This outcome obsession—often disguised as efficiency, shapes how we interact in groups. Meetings with Tribes are often overly scripted, outcome-driven, impatient affairs aimed at checking-a-box. The list of errors goes on. This creates inconsistency that harms credibility, undermines rapport, and prevents the kind of consensus that sustains lasting partnerships. The Consistency Crisis To improve process, we must adjust what we communicate and how we communicate it—the channels, modes, and venues of our interactions. But we begin with when. Our two inseparable tools: Timing and Consistency. “To be effective, communication should be consistent. What I say today should agree with what I said yesterday and what I will say tomorrow,” Fisher & Brown write in Getting Together <https://r20.rs6.net/tn.jsp?f=001sIAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8FYW3g4n74OjckK6euaFmtG_AWqTe57i7YgW9lDZnMSvYc-_5OPQSWTTq4WF8ROcA05mXPVNRyqf0M_mYeqDGmUzAZMAAe7ZCTbaNvPdy82OqpEruQ FavU5IM_TLadyHkcLSpz7qIPisDCWOAHsEiA_2VcQFclQAW3tBITRvYPPrFTF19fuF9zbM=&c=Il-14kyizZbaTssDyxJm27ijH2W8yw5SYjxykyTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5viaKVsg==> . When we think Consistency, we must think about yesterday, today, and tomorrow. Before, during, and after. Relational Credibility: Three Points in Time Three types of relational credibility are always available to us—and always at risk. They arise in relation to three points in time before, during, and after our interactions with Tribes. Let’s think about our group interactions, like formal meetings. How does your organization communicate with Tribal counterparts before, during, and after the meeting? Consider first, our initial credibility. It’s the credibility that exists before our interactions. All those little exchanges before a meeting—the channels, modes, and style we use. They all set the tone. And we have many choices. These either build or detract from our credibility before we’re even in the room together. Second, our derived credibility is the credibility that rises or falls during our interactions. It can be tempting to talk big, make large promises, or give the ‘right answer’ during a meeting. Or, to dominate the meeting with all the important stuff we feel we need to say. So, we must be cautious with commitments, measured in statements, and willing to listen more than we speak. Because people are observing and evaluating. Third, our terminal credibility occurs after our interactions. Remember those action items from the meeting? Remember that thing you said? Remember that impression you gave? It’s essential to follow-through, follow-up, and align our actions with our words. Because people remember. But it’s not just when we say things. It’s also what we say, and how we say it. Those accidental, insensitive pitfalls deserve attention. Consider cautionary advice about all-too-common words and phrases: “Your meeting is not a powwow. Your gal pals are not a Tribe. You are probably not on anyone’s Totem Pole, and you don’t have a Spirit Animal,” Dr. Autumn BlackDeer <https://r20.rs6.net/tn.jsp?f=001s IAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8FYW3g4n74OjcG2ruUvrkLqaSgGiuHTXj4hAQ6oXfXrwFi4ZJLKVrf7quZfHwMKGTPPQsB64Ua9r_BLFqm3UxGCOfEtR8JPrzSLaNPMMCNhab&c=Il-14kyizZbaTssDyxJm27ijH2W8yw5SYjxyk yTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5viaKVsg==> (Southern Cheyenne) Tweeted recently. What we say is obviously important. But we must also adjust the process itself. Common dos and don’ts help cross-cultural professionals navigate group dynamics… DON’T … * Refer to Tribes as “stakeholders;” * Dominate discussions or agendas; * Presume formal or relational protocol; * Overly focus on male, formal, or elected leadership; * Name-drop other Tribes or Tribal counterparts you’ve worked with; * Ignore or avoid spiritual, supernatural, or ceremonial activities; * Use lots of technical jargon, industry lingo, acronyms, or inside jokes; * Condone inappropriate colloquialisms from non-Native folks, like: “Powwow;” “totem pole;” “chiefs and Indians;” “circling the wagons;” “spear-heading;” going “off-the-reservation,” having a “spirit animal,” or being on “Indian time. * Emphasize deadlines, timelines, deliverables, a ‘hard out,’ or * Convey a sense of impatience, rush, or outcome-obsession. DO … * Slow things down; * Use flexible, open agenda topics; * Encourage discussion and dialogue; * Balance Tribal and non-Tribal priorities; * Absorb and remember people’s introductions; * Structure meetings to focus on listening and consensus; * Allow for stories, narration, or ‘From-the-Heart’ communication; * Spend time listening and reflecting on what you hear; * Follow-through and follow-up; * Use neutral, easy locations for travel and attendance; * Select venues where Tribal counterparts feel relaxed and respected; * Acknowledge, thank, and consider compensating their attendance, and * Reflect on how things feel, and why they feel that way. Along the way, we continually assess, reflect, and adjust our process. How? There’s an easy tool you can use… Next Step: The Balance Test Think of your last meeting or group interaction with a Tribe. Now, reflect on four relational balance factors; ask yourself about… * Talking: Who did the most? Who did it least? Why? * Listening: Who did the most? Least? Why? * Agenda: Whose priorities were discussed most? Least? Why? * Venue: Who benefited most from the location choice? Least? Why? Why is most important: it reveals things we can adjust. But please remember the two factors we must build into each group interaction: Respect and Relaxation. In speaking, listening, designing agendas, and selecting locations, we must ensure Tribes feel respected and relaxed. Spend time, cultivate rapport, and build trust. That’s the process we seek. Outcomes arrive in due Time. <https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif> <https://r20.rs6.net/tn.jsp?f=001sIAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8Fc-Yk9t0T5N81FAS0YwLxg0sjO4_pAhFZaVboYjEMpYxCGJ-h0FR66-O3J2IxdFoZmyK_Ho0VX9EQGOS5Ul3qAlzXnkEx7XqtZn1dQBQM5EK&c=Il -14kyizZbaTssDyxJm27ijH2W8yw5SYjxykyTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5viaKVsg==> Robert Harper, Executive Director (BIO <https://r20.rs6.net/tn.jsp?f=001sIAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8Fc-Yk9t0T5N81FAS0YwLxg0sjO4_pAhFZaVboYjEMpYxCGJ-h0FR66-O3J2IxdFoZmyK_Ho0VX9 EQGOS5Ul3qAlzXnkEx7XqtZn1dQBQM5EK&c=Il-14kyizZbaTssDyxJm27ijH2W8yw5SYjxykyTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5viaKVsg==> ) America's foremost expert practitioner in conflict resolution with Tribes. Seventh Sovereign <https://r20.rs6.net/tn.jsp?f=001sIAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8FcSfh0G1EJEupPkgWS2hD q-qMubQAXcQ1VnThEGr2RGO2vrTyNf46Ca7njSmL-i-3zptNGH01LpHX87-w5lPE0C1zyBvs4zambyYMmZxamo_&c=Il-14kyizZbaTssDyxJm27ijH2W8yw5SYjxykyTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5vi aKVsg==> is a leading provider of professional Tribal Relations training. More than 680 professionals from 440+ organizations have transformed their work with Tribes through these trainings <https://r20.rs6.net/tn.jsp?f=001sIAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8FcSfh0G1EJEuX4YFLD3NVTJekrk5hyBrgsuTEJYznsHdIL_9oy6DFdHIPHBd5keJnva2SzcfIHU2m0FUxVssAvEPCXHn2m80njKyTIqBFJ-tmrrCT ENFOzM=&c=Il-14kyizZbaTssDyxJm27ijH2W8yw5SYjxykyTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5viaKVsg==> . <https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif> 2024 WORKSHOP SCHEDULE 2024 courses cover the five big topics for Tribal Relations Practitioners: * LAND ACKNOWLEDGEMENT <https://r20.rs6.net/tn.jsp?f=001sIAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8Fc-Yk9t0T5N8oNPCHtBcU8eUl05FU-5CoCiw58aRfJZKZ0Tby7qGSNjrcS2uZ21Yzm248j3yircX0ucXWAzGih91ZES -J5LLJE23uZX6BGjH0oe4qFim8LyGsr117bqiHQ==&c=Il-14kyizZbaTssDyxJm27ijH2W8yw5SYjxykyTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5viaKVsg==> * CULTURAL AWARENESS <https://r20.rs6.net/tn.jsp?f=001sIAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8Fc-Yk9t0T5N8oNPCHtBcU8eUl05FU-5CoCiw58aRfJZKZ0Tby7qGSNjrcS2uZ21Yzm248j3yircX0ucXWAzGih91ZES-J 5LLJE23uZX6BGjH0oe4qFim8LyGsr117bqiHQ==&c=Il-14kyizZbaTssDyxJm27ijH2W8yw5SYjxykyTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5viaKVsg==> * TRIBAL ENGAGEMENT 101 <https://r20.rs6.net/tn.jsp?f=001sIAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8Fc-Yk9t0T5N8oNPCHtBcU8eUl05FU-5CoCiw58aRfJZKZ0Tby7qGSNjrcS2uZ21Yzm248j3yircX0ucXWAzGih91ZE S-J5LLJE23uZX6BGjH0oe4qFim8LyGsr117bqiHQ==&c=Il-14kyizZbaTssDyxJm27ijH2W8yw5SYjxykyTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5viaKVsg==> * TRIBAL CONSULTATION <https://r20.rs6.net/tn.jsp?f=001sIAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8Fc-Yk9t0T5N8oNPCHtBcU8eUl05FU-5CoCiw58aRfJZKZ0Tby7qGSNjrcS2uZ21Yzm248j3yircX0ucXWAzGih91ZES- J5LLJE23uZX6BGjH0oe4qFim8LyGsr117bqiHQ==&c=Il-14kyizZbaTssDyxJm27ijH2W8yw5SYjxykyTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5viaKVsg==> * NEGOTIATING WITH TRIBES <https://r20.rs6.net/tn.jsp?f=001sIAKw4aAlh9rwcX2azCw9DY6zn2PKa8Ar92qoZvI49TDVwxO62T8Fc-Yk9t0T5N8oNPCHtBcU8eUl05FU-5CoCiw58aRfJZKZ0Tby7qGSNjrcS2uZ21Yzm248j3yircX0ucXWAzGih91 ZES-J5LLJE23uZX6BGjH0oe4qFim8LyGsr117bqiHQ==&c=Il-14kyizZbaTssDyxJm27ijH2W8yw5SYjxykyTx3Tt9S_fjJs2Y6A==&ch=bPgeKfmNubUIPYTp17wK0hnEaZENQZL_RmOYlXtJOmo5_F5viaKVsg==> REGIONAL TRAINING WORKSHOPS combine interactive lecture with real-world scenario table-top exercises. Each runs from 9 AM - 5 PM local time in: * SACRAMENTO: March 11-15 (*COURSES* FULL). * PHOENIX: June 3-7. * SEATTLE: October 21-25. LIVE ONLINE TRAINING WORKSHOPS combine live lecture, Q&A, and reflective hands-on research, self-assessment, real-world examples and multi-tribal perspectives. Each course runs from 10 AM - 4 PM Mountain Time: * FEBRUARY 20-22/27-29 * MARCH/APRIL Mar. 26-28/Apr. 2-4 * MAY 7-9/14-16 * JULY 16-18/23-25 * SEPTEMBER 17-19/24-26 * NOVEMBER 12-14/19-21 Group, multi-course, and student rates available. Email B.B. at: training@seventhsovereign.com. 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