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Aug. 29, 2024
A message from Steve
As I enter my sixth month as assistant secretary and we evolve and position Washington State Ferries for future success, we’ll be making a big change next week by combining our 11 departments
into five strategic teams. This new structure is designed to streamline our operations, helping us work more efficiently and stay focused on providing the best service. The new teams
are Fleet Operations; External Relations; Finance, Administrative & Employee Services; Quality, Health, Safety & Environment; and System Electrification.
Each team plays a crucial role in our success. Fleet Operations will focus on making sure we’re prepared to meet daily challenges. Finance, Administrative & Employee Services will ensure
we have the resources we need. External Relations will effectively tell our story, both externally and internally. Quality, Health, Safety & Environment will learn from our experiences,
enabling our staff to make better decision. Finally, System Electrification will lead our move toward a more sustainable future.
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Whether it’s ensuring smoother operations, enhancing communication or advancing our sustainability goals, these changes are all about delivering service excellence. Photo by Able-Bodied
Sailor Gregory Hitch.
We must plan our future while handling current challenges. For our customers, this means a more reliable, responsive and forward-thinking ferry system. By aligning our efforts across
these five strategic teams, we can better address daily service issues while simultaneously laying the groundwork for long-term improvements. With this new structure, we're not just
meeting today's needs – we’re shaping the future of Washington State Ferries to stay strong for years to come.
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Busy Labor Day weekend ferry travel
We’re expecting more than 300,000 people aboard our ferries today through Monday, Sept. 2. The Labor Day weekend travel crowds <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.wa.gov%2Fabout%2F
news%2F2024%2Fstate-ferry-workers-16-unions-represent-them-make-busy-labor-day-travel-weekend-possible/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/IHQ2YHRyoAPyl85HwYONdSEMmv8jSt_PH
lXZOwILqZs=368> will create longer-than-normal vehicle boarding lines and wait times. I encourage all our customers to download and use the WSDOT mobile app <https://links-1.govdelivery.com/CL0/http
s:%2F%2Fwsdot.wa.gov%2Ftravel%2Ftravel-information-phone/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/viiSPUhJ-iC9msdNLE_qRI-XYmU7okZNp8XM8DESDeU=368> or visit our
website <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.wa.gov%2Ftravel%2Fwashington-state-ferries/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/xapGjtw3HdzZeWDYgqjFWDPsjNfKO
Q76yFesg4fcZUg=368> before heading to the dock. Both allow you to view live terminal conditions <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.com%2Fferries%2Fvesselwatch%2Fterminals.aspx/1/
010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/dpFcEm6CjiwFDnql0r4JPIQYWc2Ch928RMtWKHG2q5o=368> and traffic cameras, check for rider alerts <https://links-1.govdelivery.com/CL0/https:%
2F%2Fwsdot.wa.gov%2FFerries%2FRouteAlerts%2F/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/o1ycpL8eL2lItYWgtZeyMMsB2Y7pD0WPtgW5tCMwCxw=368> that provide service updates
by route, monitor a real-time map <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.com%2Fferries%2Fvesselwatch%2Fdefault.aspx/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/n1s
zZWThWYlmnl1eEFCxRDnKdl7c74mUbUW8s1TklaU=368> for the location of each operating vessel and make vehicle reservations for our Anacortes/San Juan Islands and Port Townsend/Coupeville
runs. On Labor Day, Sept. 2, there will be a few holiday schedule changes. Holiday sailings are marked on the schedules for each route <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.com%2Ffe
rries%2Fschedule%2Fdefault.aspx/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/w-gWKMyLb5tbx2g9_rJ7awjzzh9YD65tk2N3vDFhEPw=368> .
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The busiest Labor Day weekend sailings will likely be westbound (or onto an island) today through Saturday, Aug. 31, then eastbound (or off island) Saturday, Aug. 31, through Tuesday,
Sept. 2.
We wouldn’t be able to do what we do if it weren’t for the support of labor organizations. Our employees benefit from the efforts of 16 unions. I extend my deepest thanks to each of
them for advocating for the rights and well-being of our workforce. I also have a deep appreciation for the dedication and hard work of our frontline staff, who often sacrifice time
with their family and friends – especially during holiday weekends – to keep our system running.
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Puyallup crew members rescue divers off Edmonds
For the second weekend in a row, our highly trained vessel crews went above and beyond to save lives. While docked at Edmonds terminal Sunday afternoon, Puyallup <https://links-1.govdelivery.com/CL0/
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Quartermaster Zachary Larson spotted two divers drifting toward the vessel in a strong current and one of them signaling to him. Capt. Al Furst’s crew members immediately launched
a rescue boat and towed both divers ashore. They were both OK and did not need medical assistance. Shout out to not just the Puyallup crew, but also Spokane <https://links-1.govdelivery.com/CL0/http
s:%2F%2Fwsdot.com%2Fferries%2Fvesselwatch%2FVesselDetail.aspx%3Fvessel_id=30/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/Ll39hqMOhDpPVYv0TuhJwtrHki00elm7fCunoYsbnr4=368>
Capt. Reid Caulkins for alerting them to be on the lookout for divers near our Edmonds dock and our terminal staff for their efforts and communication. Our crew members working aboard
Suquamish <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.com%2Fferries%2Fvesselwatch%2FVesselDetail.aspx%3Fvessel_id=75/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/3Wr6CIu
sgyd-OZIuJInQpJiedGzoNxUwZUQqakiuLdw=368> rescued a watercraft enthusiast off Mukilteo on Aug. 18.
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Puyallup Able-Bodied Sailors Sylvanus Koudougnon and Evan Hess in a rescue boat assisting divers in distress off our Edmonds terminal.
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Ever wondered what our ferries look like under the water line?
The 57-year-old Kaleetan <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.com%2Fferries%2Fvesselwatch%2FVesselDetail.aspx%3Fvessel_id=17/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-
000000/GW8qt-PVnJeM8SKku26X7SjlHaVg4abhDDuDpsm4rho=368> is taking a well-deserved break at Dakota Creek Industries in Anacortes. The vessel is required to occasionally go into dry dock
to ensure it’s in safe, working order and comply with U.S. Coast Guard requirements. Being out of the water allows for comprehensive inspections, repairs and maintenance that help prevent
breakdowns and extend a boat’s lifespan. Kaleetan is scheduled to return to the water this fall.
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While in dry dock, we can address essential maintenance needs such as hull inspections, painting and structural repairs, which are vital for preventing long-term wear and tear.
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Colman Dock wins architecture award
Our new flagship Seattle terminal <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.wa.gov%2Fconstruction-planning%2Fsearch-projects%2Fferries-seattle-multimodal-terminal-colman-dock-project/1/0
10001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/zfHkGiO6BHNR7oTP0xC1vM4q52-DKLgYNGOnXM5hWBQ=368> won two more awards in the last week. Engineering News Record Northwest
selected contractor Hoffman Construction as one of their 2024 Best Projects Winners <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.enr.com%2Fblogs%2F7-notes-on-the-northwest%2Fpost%2F59155-enr
-northwest-announces-2024-best-projects-winners/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/7hrgSl_yir9ycr5zem4Hg7yFNIEtbHfmAN943tuqThc=368> in the Best Airport/Transit
category. Meanwhile, the American Institute of Architects <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.aia.org%2F/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/2o7JdbYmf_mVf
ixLx75MpNKtU45WIBwCqoxHGXAOuQQ=368> chose our Colman Dock Project architect NBBJ for one of its Washington Council’s 2024 Civic Design Awards <https://links-1.govdelivery.com/CL0/https:%2F%2Faiawa.o
rg%2F2024-civic-design-awards%2F/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/Whi66avVll9MEmmE_tVEIgJMtCTYT3HDfPLd8MinFcw=368> , which celebrate design excellence in
publicly funded projects in our state. Our Mukilteo terminal project <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.wa.gov%2Fconstruction-planning%2Fsearch-projects%2Fferries-mukilteo-multim
odal-terminal-project-complete-december-2020/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/Rf4XIsr0AVMlCXCXhcKl0mqIHblq9ui2n4nkF6omhnM=368> received similar recognition
in 2021 <https://links-1.govdelivery.com/CL0/https:%2F%2Faiawa.org%2F2021-design-award-winners%2F/1/010001919f83ce05-b0a76882-2186-49bf-bc68-3b4808ddd9f8-000000/pZpnb2pTEDoIDCIWvwiLwbcbQHX4_Nhgr_HQ5
WqESDk=368> . Congratulations to Hoffman Construction and NBBJ!
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AIA Washington Council is recognizing our new Seattle terminal for the project’s design, sustainability, innovation, client satisfaction, building performance and overall integration
with the community. Photo courtesy NBJJ.
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Sailing stats for week of Aug. 19-25
For the week of Aug. 19-25, we completed 98% of our 2,829 scheduled sailings. We replaced two of our 58 cancellations, of which 25 were for schedule resets (when a boat is so far behind
schedule, we cancel a sailing to get it back on schedule, providing predictability for customers), 16 due to crewing, eight for tidal currents, four because of miscellaneous reasons
and one due to service delays.
________________________________
Customer kudos
“I would like to compliment the crews of the ferries I rode today. They were friendly and worked hard to get as many cars on as possible. I rode the 6:25am from Kingston and the 3:55pm
from Edmonds. This is true every day!”
-Edmonds/Kingston route customer
________________________________
Steve Nevey
Assistant Secretary, WSDOT/Ferries Division
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