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HomeMy WebLinkAbout101524 - UPDATE_ WSF Service DisruptionsALERT: BE CAUTIOUS This email originated outside the organization. Do not open attachments or click on links if you are not expecting them. Some good news! Our maintenance team and vendors were able to repair the Tacoma this afternoon. It will return to service on the Seattle/Bainbridge route with a late 3 p.m. sailing out of Seattle, putting the route back on two-boat service. The vessel moves planned for today have been canceled. The Puyallup will stay on the Edmonds/Kingston route. The Salish, which we started moving to Edmonds/Kingston, will return to the Fauntleroy/Vashon/Southworth route and start service as the third “bonus” boat again tomorrow, Wednesday, Oct. 16. We thank all Seattle/Bainbridge and Triangle route customers for their patience today during these temporary disruptions as we made these mechanical repairs to the Tacoma and navigated vessel moves. We also want to thank our engine room crew on Tacoma, maintenance staff and vendors for working quickly to make these repairs. Best, Hadley From: Rodero, Hadley Sent: Tuesday, October 15, 2024 10:18 AM Cc: Rodero, Hadley <hadley.rodero@wsdot.wa.gov> Subject: WSF Service Disruptions Good morning county and local elected officials and other partners: I’m sharing this update broadly as it impacts multiple WSF routes. The Tacoma, currently assigned to the Bainbridge/Seattle route, has a potentially significant issue with the stern tube requiring it to be removed from service, likely for at least a week. This means the route is currently on one-boat service operating with the 144-car Chimacum. To restore two-boat service on Bainbridge/Seattle, our busiest route, this afternoon we will move vessels to provide as much vehicle capacity as possible with the vessels we currently have available. The 64-vehicle Salish will move from its current assignment as the Fauntleroy/Southworth/Vashon (Triangle) “bonus” boat, to Edmonds/Kingston, replacing the 202-vehicle Puyallup, which in turn will move to Bainbridge/Seattle, restoring two-boat service there. We expect the boat moves to be completed by early evening. Losing the Tacoma without a service relief vessel and making the adjustments detailed above means a challenging week for our customers – today on Bainbridge/Seattle and the rest of the week for the Triangle without the bonus boat and Kingston/Edmonds on reduced vehicle capacity. We expect the 144-vehicle Kaleetan to return to service from a maintenance period at the end of the week which will add capacity on affected routes as soon as it does. The Tacoma was already scheduled to be out of service for maintenance and preservation work for three weeks starting Monday, so we will share additional updates on vessel changes and any service adjustments as needed. We are providing frequent updates for customers through passenger alerts and social media. Please let me know if you have any questions. Thanks, Hadley Hadley Rodero (she/her) Deputy Director of External Relations Planning, Customer Service, Community & Government Relations Washington State Ferries/WSDOT Ferries Division hadley.rodero@wsdot.wa.gov <mailto:hadley.rodero@wsdot.wa.gov> mobile | 206-818-3813