HomeMy WebLinkAbout110424 - WSF Monday Matters 11_4ALERT: BE CAUTIOUS This email originated outside the organization. Do not open attachments or click on links if you are not expecting them.
Message from Steve
There won’t be a Monday Matters next week, but I’d like to acknowledge all our veterans in advance of Veterans Day and thank all at Washington State Ferries for your honorable service
in the military and continued service with WSF.
Veterans are a sizable and vital part of our workforce. We employee dozens of former military personnel on our vessels, at our terminals, our maintenance facility, and many other areas
throughout the workforce.
I also want to thank our employees who will be working this Veterans Day as our customers travel to their destinations. Stay tuned about more information and WSF’s tribute to our employees
and all veterans traveling on the ferries next week.
Spotlight
* WSF was the in the national maritime spotlight last week at the Ferries Marine Log Conference and Expo in Seattle. With 39 sponsors and nearly 400 participants from around the world,
industry leaders gathered to address the theme “Optimizing Ferry Operations.” WSF presented on “Do You Have a Service Contingency Plan? You Should.” In addition, several members of
WSF’s Electrification Team were featured in a showcase panel “Forging Ahead on Electrifying Washington State Ferries.”
* WSF is excited to share Women of the Waterfront: Michele Allen. <https://maritimewa.org/story/women-on-the-waterfront-michele-allen/> The Maritime Washington National Heritage Area
and WSF continue to collaborate on showcasing our mariners impacting communities throughout Puget Sound. Our partnership with Maritime Washington National Heritage Area helps strengthen,
share, and connect our state’s maritime communities and we’re proud of our employees supporting this.
WSF Weekly Media Highlights
Port Townsend-Coupeville ferry out of service due to weather in WA Fox 13 Seattle
https://www.fox13seattle.com/news/port-townsend-coupeville-ferry-out-service
2 water rescues in Mukilteo last weekend Mukilteo Beacon (PDF included)
https://www.mukilteobeacon.com/stories/update-2-water-rescues-in-mukilteo-last-weekend,102841
Customer Service - For the week of Oct. 27 - Nov. 3, our customer service team sent 76 rider alerts, received 1,295 customer calls, and fielded more than 150 written comments and emails
related to reservations, schedules, and fares.
Service Reliability – For the week of Oct. 28-Nov. 3, we completed 98.6% of our 2,787 scheduled sailings. Of our 39 cancellations, 67% (26) were due to a vessel being out of service,
15% (6) were due to tidal currents, 8% (3) were for schedule resets (when a boat is so far behind schedule that we cancel a sailing to get it back on schedule, providing predictability
for customers), and 10% (4) were due to other miscellaneous reasons. There were no cancellations due to crewing.
Vessel Availability
We’re operating at our 15-vessel current service level, adding a 16th “bonus” boat seven days a week on the Fauntleroy/Southworth/Vashon “Triangle” route when crewing and vessel availability
allows.
Jumbo Mark II Conversions/New Vessels/Terminal Electrification
Hybrid Conversions – Upgrades to the Wenatchee propulsion system and installation of electric power equipment is expected to be completed and return to service in summer 2025. Significant
work has been completed to date to include removal of two propulsion diesel generators, installation of electric power conversion and distribution equipment, upgrades to obsolete propulsion
control equipment, reconfiguration of piping systems, and build-out of two new battery rooms. The Tacoma conversion will not happen until the Wenatchee returns to service.
New Vessels – The contracting process for new vessels continues and we’re in active discussions with industry about the terms of the Invitation for Bid we released. We’ve received three
pre-qualification packages from shipyards across the country.
Terminal Electrification – WSF is in the process of planning and designing charging infrastructure at 16 of our ferry terminals. This effort begins with ensuring that each terminal will
be able to secure sufficient energy through collaboration with local utilities.
WSF Community Engagement and Government Relations
* Monday, Oct. 28 - Southworth Ferry Advisory Committee meeting
* Thursday, Oct. 31 - Meeting with Vashon Island School District Superintendent Slade McSheehy
Hadley Rodero (she/her)
Deputy Director of External Relations
Planning, Customer Service, Community & Government Relations
Washington State Ferries/WSDOT Ferries Division
hadley.rodero@wsdot.wa.gov <mailto:hadley.rodero@wsdot.wa.gov>
mobile | 206-818-3813