HomeMy WebLinkAbout111424 - WSF Weekly UpdateALERT: BE CAUTIOUS This email originated outside the organization. Do not open attachments or click on links if you are not expecting them.
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Nov. 14, 2024
A message from Steve
When you operate a system that millions of people depend on, it’s easy to get caught up in the daily challenges of delivering service. But to truly improve, we must also keep our sights
on the bigger picture: building a sustainable future. That's why in addition to our immediate focus our executive team must also take a long-term look at our goals and operations. Those
include restoring service, building new vessels, crewing, and the maintenance and preservation of our current fleet.
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Our executive team was in Mukilteo this week for a two-day meeting focused on long-term planning.
Today we concluded a two-day executive team meeting centered on these priorities and their connection to our 2040 Long Range Plan <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.wa.gov%2Ftrave
l%2Fwashington-state-ferries%2Fabout-us%2Fwashington-state-ferries-planning%2Fwashington-state-ferries-long-range-plan/1/010001932c443989-a5f3ef1d-5d42-409a-b1d5-f4adf6c5cb28-000000/JmALz4433mRGOAK7C
nXZV8PyMnmDL0tA3T5un5D-27Y=379> . The plan, shaped by feedback from our customers and ferry-served communities, serves as a guiding star for our long-term decisions. We’re also focused
on aligning directives from the plan with our three strategic priorities – service excellence, improved communication and empowered people. Each director will leave with clear tasks
tied to this plan, making sure our executive team stays focused on the steps needed to provide reliable service for years to come. We’re dedicated to enhancing the ferry system for
current and future generations.
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Leading the way toward safer, chemical-free receipts
You may notice a change in our receipt paper in the coming month. We’re switching to a safer option <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.commerce.wa.gov%2Fwashington-state-eliminates-
harmful-chemicals-from-thermal-receipts%2F/1/010001932c443989-a5f3ef1d-5d42-409a-b1d5-f4adf6c5cb28-000000/9XG8saycJuvUQfRSsTop5pHFb51zEEVQDeSvETGFFA8=379> that’s better for the environment
and public health. We will be the first state agency to stop using thermal receipts that contain bisphenol (PDF 492KB) <https://links-1.govdelivery.com/CL0/https:%2F%2Fapps.ecology.wa.gov%2Fpublicat
ions%2Fdocuments%2F2304011.pdf/1/010001932c443989-a5f3ef1d-5d42-409a-b1d5-f4adf6c5cb28-000000/SLcomVSPqzgLjZ4XTuTHlZvhAByQ6Ak9xDd0-hfwUXM=379> , ahead of a statewide ban in 2026. A Department
of Ecology employee raised the issue after a ferry trip, sparking a state interagency effort to find safer paper. Once a chemical-free option was found, it was added to a statewide
contract available to all state agencies. This is one of many ways we’re leading the way in environmental stewardship <https://links-1.govdelivery.com/CL0/https:%2F%2Fwsdot.wa.gov%2Ftravel%2Fwashing
ton-state-ferries%2Fabout-us%2Fenvironment/1/010001932c443989-a5f3ef1d-5d42-409a-b1d5-f4adf6c5cb28-000000/F5HSK42B7KRiYGL8Cpaep0fbejU9ycuFP1hF7Czg_sU=379> and public safety.
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Thermal receipts are printed on special paper that resists heat and moisture. But chemicals used can have environmental and health effects <https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.niehs.n
ih.gov%2Fhealth%2Ftopics%2Fagents%2Fsya-bpa/1/010001932c443989-a5f3ef1d-5d42-409a-b1d5-f4adf6c5cb28-000000/Dwn2aS_u4TnCBsQP9NjSDqZyOyl9FymH9Zwxyrtnjyw=379> , especially in children.
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Sailing stats for week of Nov. 4-10
For the week of Nov. 4-10, we completed 98.78% of our 2,787 scheduled sailings. Of the 36 cancellations, 14 were because of weather, 11 due to vessel being out of service, four for schedule
resets (when a boat is so far behind schedule, we cancel a sailing to get it back on schedule, providing predictability for customers), four because of miscellaneous reasons and three
due to crewing.
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Customer kudos
“I was connected with Nikki (Holman, lost & found coordinator) in Lost and Found about a birthday present I thought I may have left on the ferry. She was empathetic, gave me her cell
number in case the call got cut off (which we did). She explained how Lost items were handled on that ferry run. She just handled me very professionally. She evoked caring. Give that
woman a raise.”
Steve Nevey
Assistant Secretary, WSDOT/Ferries Division
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