HomeMy WebLinkAbout041425 - WSF Monday Matters (April 14)ALERT: BE CAUTIOUS This email originated outside the organization. Do not open attachments or click on links if you are not expecting them.
WSF Monday Matters
Customer Service
For the week of April 7 – 13 – Our customer service team sent 137 rider alerts, received 1,726 customer calls, and fielded more than 240 written comments and emails related to reservations,
schedules, and fares.
Service Reliability
For the week of April 7 – 13 – We completed 98.84% of our 2,763 scheduled sailings. Of the 35 cancellations, 37% (13) were due to crewing, 28% (10) were due to vessel-related issues,
23% (8) were due to schedule resets (when a boat is so far behind schedule, we cancel a sailing to get it back on schedule, providing predictability for customers), 6% (2) were due
to weather, and 6% (2) were due to other miscellaneous reasons.
WSF Weekly Media Highlights
Breakdown of Washington bills signed on Friday KIRO 7
https://www.kiro7.com/news/local/breakdown-washington-bills-signed-friday/AQL3BJGKRFHPXDEPC5LXJSUAUQ/ <https://www.kiro7.com/news/local/breakdown-washington-bills-signed-friday/AQL3BJGKRFHPXDEPC5LXJS
UAUQ/>
Ferries without fumes: electrifying the nations’ largest ferry fleet Climate Solutions
https://www.climatesolutions.org/article/2025-04/ferries-without-fumes-electrifying-nations-largest-ferry-fleet <https://www.climatesolutions.org/article/2025-04/ferries-without-fumes-electrifying-na
tions-largest-ferry-fleet>
Vessel Availability
We’re operating at our 15-vessel current service level, adding a 16th “bonus” boat seven days a week on the Fauntleroy/Southworth/Vashon “Triangle” route when crewing and vessel availability
allows.
Hybrid Conversions/New Vessels/Terminal Electrification
Hybrid Conversions –Upgrades to the Wenatchee propulsion system and installation of electric power equipment is moving toward a summer return to service. There is still work to inspect
and commission the vessel’s systems at the shipyard before WSF takes possession of the vessel. After WSF takes possession, weeks of work will begin to train the crew, ready the vessel
for service, and obtain US Coast Guard re-certification.
New Vessels – The contracting process for new hybrid-electric 160-auto ferries continues. The engineers’ estimate, a cost assessment created by independent experts on contract to WSF,
is complete. The engineers’ estimate will be compared to contractor bids to inform funding and contracting decisions. Bids are scheduled to be opened on May 12th.
Terminal Electrification – Vessel charging system proposals are under review with award expected this month. The Bainbridge Island Terminal Electrification Project will drill into the
ground to collect soil samples in the SR305 corridor from April 21 to May 1. Results will inform the project design, which includes a conduit along SR305 necessary to make power available
at the terminal to charge hybrid-electric ferries. The project is in phase 2 design with a plan to advertise for construction contractors in July 2026.
WSF Community Engagement and Government Relations
Visit the online open house <https://engage.wsdot.wa.gov/triangle-route-schedule-update-project/> now through April 18 to share your feedback on the Triangle route.